Criswell Chevrolet

Second Free Oil Change for new vehicle purchased through Mike Furman. Checked out and found cause of intermittent air-bag warning light too. The light had come on and off several times over 3 months, but ha Mike Furman. Checked out and found cause of intermittent air-bag warning light too. The light had come on and off several times over 3 months, but had not happened in the last three weeks but they were able to find a stored code and detect and order the faulty part. More

My entire transaction with Criswell was quick and easy. Stefan was a great help in getting me the Volt I was looking for at a great price, and ensuring I received all the information I needed. I would high Stefan was a great help in getting me the Volt I was looking for at a great price, and ensuring I received all the information I needed. I would highly recommend Criswell if you are in the market for a new vehicle. More

Took a 2011 Cruze in for warranty work and tire replacement. When they returned the car to me, I immediately saw the huge dent in the driver's side, obviously caused by a misplaced lift arm. Raised replacement. When they returned the car to me, I immediately saw the huge dent in the driver's side, obviously caused by a misplaced lift arm. Raised it to the attention of the service manager, Matt Ingson, who blew me off -- said they had no idea what happened. Then I saw the tire they replaced, and the rubber and damage to the wheel. I would have been better taking it to a Jiffy Lube. Dealer did nothing to remedy the damage, and refused to talk to me. Oh well -- off to my insurance, let them fight with the dealer. Thank goodness for a $0 comprehensive deductible! DO NOT take your car here for service, and if you do take before and after pictures, or else, like me, you will feel awfully dumb when you have to fix the dealer's damage. More

Outstanding service from everybody involved Brian Geist, Joey Ryall and Steve Krantz. Would recommened to family and friends to buy a car or truck from Criswell Chevrolet. Joey Ryall and Steve Krantz. Would recommened to family and friends to buy a car or truck from Criswell Chevrolet. More

Russell Carter worked very hard to ensure I got the deal I wanted on a new Chevy Cruze, making the experience very professional and quick. He provided tons of information so I could make an informed choice I wanted on a new Chevy Cruze, making the experience very professional and quick. He provided tons of information so I could make an informed choice and was extremely friendly too. I highly recommend working with him and will go out of my way to buy from this dealership again in the future! More

Just bought my 2012 Corvette from Criswell. I've been doing my homework and looking at inventory for months, and when I decided to buy Criswell had just what I wanted in stock. They helped us get in and doing my homework and looking at inventory for months, and when I decided to buy Criswell had just what I wanted in stock. They helped us get in and out with not hassles and with the deal I wanted. My salesman, Stefan new the product well and was very helpful. I'm a Va resident and I really appreciated that Criswell handles all of the Va. paperwork. Made my decision to go there easier. More

Just moving to MD gave me a week to find a car before starting a new job. I looked in MD and Northern VA. Some dealers had friendly salesmen with low pressure sales techniques (and sales managers that t starting a new job. I looked in MD and Northern VA. Some dealers had friendly salesmen with low pressure sales techniques (and sales managers that tried to apply the pressure) and others were the typical reason car salesmen and their sales managers have a bad name with many car shopping customers. After looking on the internet and in person for 5-6 days, I had a hard time finding exactly the car I wanted - a Certified Pre-Owned Malibu, fair mileage in great condition and at a reasonable price. I was lucky to get connected with Doug Levene at Criswell Chevrolet. Although it was a long drive from my location, it was WELL worth my time. Doug knew what I wanted via email and phone contact and we coordinated a day/time for me to visit with him. When I arrived, he was well prepared, friendly and informative. He was quick to adapt to a conflict - he had some buyers ahead of me that had some issues with finance. He bounced between finance, his other customers and me, but always ensured my questions were answered and I was happy. After I looked over the 3 cars, I found one with low tire pressure. I went in to find Doug and talked with Brian behind the sales desk. While Brian tried to find Doug via PA, it was evident that none of the other salesmen standing around were going to help solve the problem. Doug quickly found me and I told him the problem. He took the car to service for a quick fix. I test drove all 3 cars and narrowed it down to 2. We sat down and came to a reasonable price that was good for the dealer and me then out the details. Doug is a man that knows customer service and other sales reps should learn from his example. When I returned to pick up my car, he personally ensured everything was perfect to my satisfaction before I left. We had a small issue in Finance, but Jackie ensured it was quickly taken care of and let me know what was going on all the time. The Criswell team made buying this car a great experience. Thanks Doug and Jackie for being true professionals and great at your jobs! I would recommend Doug and Jackie at Criswell Chevrolet for anyone that wants to be treated to great customer service. More

I have purchased three vehicles from Criswell and the experience has been great. I especially liked the attentiveness and sales experience delivered by Stefan Kube. A deal was worked out in a minimum a experience has been great. I especially liked the attentiveness and sales experience delivered by Stefan Kube. A deal was worked out in a minimum amount of time and without aggravation. He also was able to find the vehicle that met my expectations. I will return to Criswell and Stefan when I need to make another purchase. More

Great Chevy Dealer, Friendly People, Solid Service, These are my "Go To" Folks! If there is ever anything else wrong with my truck, i can ask them questions, and they have the knowledge to help! are my "Go To" Folks! If there is ever anything else wrong with my truck, i can ask them questions, and they have the knowledge to help! More

I just purchased my second truck from Criswell Chevrolet and the experience was positive both times. I was assisted this time by Russell Carter who was extremely knowledgeable, friendly and helpful through and the experience was positive both times. I was assisted this time by Russell Carter who was extremely knowledgeable, friendly and helpful throughout the process. I liked his willingness to communicate via email (always promptly) and to put numbers in writing and stick to them. All in all the process was painless and quick - and I felt I got a good deal on a great truck. The finance process was handled by Greg Hoffman and was also a quick and positive experience. I have also used Criswell's service department over the past couple of years for both basic maintenance and major repairs and always feel I get quality work at a fair price. More