Criswell Chevrolet

This was my wife's first car buying experience and she was quite nervous about having to haggle or being ripped off. Criswell, and Stefan in particular, went a long way towards making this a great experi was quite nervous about having to haggle or being ripped off. Criswell, and Stefan in particular, went a long way towards making this a great experience for her. She decided to purchase the Volt after several test drives and conversations about features, options, and value. Stefan was very patient and friendly through the entire process. He even waited well after closing hours to make sure that we were on our way with the new car. He's definitely someone we would turn to for our next purchase. More

I searched almost all the dealership in Maryland. Most of the salesperson had zero knowledge about Chevy Volt which is pretty sad realizing that they had a Volt on their lot. As an educator, I was pleasa of the salesperson had zero knowledge about Chevy Volt which is pretty sad realizing that they had a Volt on their lot. As an educator, I was pleasantly surprised with the professionalism Stefan Kube showed not only in terms of helping us but also not pushing us to buy a car. Moreover, he himself is a Volt owner. My wife and I are in agreement that he is truly a sweetheart when it cames to manners, patience and just a pleasant person to work with. We live quite far from the Criswell dealership and chose to work with him. I hope that Criswell management realize that he is truly an assett to the dealership and moreover provide him all the help he needs. If I ever buy a another new car (already have a 2012 Nissan Leaf and 2013 Chevy Volt), it will be with Stefan only!!! Stefan, if you read this - thanks again for an amazing service and we love our white Chevy Volt!!!! Dr. A. Raza Khan Chemistry Faculty Carroll Community College Westminster, MD 21158 DC2024561414@gmail.com More

Was a great experience buying from Stefan. Had already negotiated the deal over emails and then basically arrived at the dealership to sign and pick up the car. Was in an out in under 2 hours. One of the negotiated the deal over emails and then basically arrived at the dealership to sign and pick up the car. Was in an out in under 2 hours. One of the best car buying expereinces. Stefan is very knwledgeable and great to work with. Highly recommended!! More

Great experience. Love my Corvette. Would buy there again. The price was good on a great C5 Corvette with very low miles. Larry was very professional and did a great job. Nice experience with him. Ther again. The price was good on a great C5 Corvette with very low miles. Larry was very professional and did a great job. Nice experience with him. There was a little bit of a snafu when the sales mgr forgot to relay the message that I was enroute to pick-up my car and then the car was not ready when I arrived. Overall, I would buy there again. More

Criswell service personnel continue to set the bench mark. Outstanding Job! Dina Bartolomeo is an excellent service writer. I've been buying my vehicles from Criswell Chevrolet since 1974 and will conti mark. Outstanding Job! Dina Bartolomeo is an excellent service writer. I've been buying my vehicles from Criswell Chevrolet since 1974 and will continue to do so. The sales office, service department and overall superb customer service keeps me coming back More

Everyone was extremely friendly and helpful. The transaction went smoothly and the instructions given to me relative to the Bluetooth and the OnStar systems were very clear. Thank you! transaction went smoothly and the instructions given to me relative to the Bluetooth and the OnStar systems were very clear. Thank you! More

I was not given courteous service or attention. Would not answer or return calls on several attemps . Left on Hold for long periods and then sent to his voice mail. Even after telling me he is off that day answer or return calls on several attemps . Left on Hold for long periods and then sent to his voice mail. Even after telling me he is off that day. Dan only called when only convient. I even asked to speak to a Mgr. did not get any resoluton as to why he woul not take my calls Finally went to another Dealer GOT GREAT SERVICE AND SALE FROM SEVERAL COURTEOUS INDIVIDUAL. "COMPLETELY SATISFIED WITH THAT DEALER" More

Found the car we wanted while were were still living in Germany and I contacted Stefan Kube. He was very helpful throughout the whole process. When we got off the airplane in Dulles and drove to the dealer Germany and I contacted Stefan Kube. He was very helpful throughout the whole process. When we got off the airplane in Dulles and drove to the dealership he had the car waiting for us with very little paperwork. We were in and out in less than 2 hours. He gave us a great price and was great to deal with in every aspect of buying a new car. More

Excellent knowledge by sales staff, efficient service, friendly sales personnel. Experienced extremely short waiting period on two vehicles ordered from this dealership. Received good pricing. Financing friendly sales personnel. Experienced extremely short waiting period on two vehicles ordered from this dealership. Received good pricing. Financing was extremely easy. More

Best experience I could ask for as a first time buyer! I just bought a 2013 Camaro 2LS and Russell gave me a wonderful experience. I had met him a couple days prior to buying it at the lot and he approached just bought a 2013 Camaro 2LS and Russell gave me a wonderful experience. I had met him a couple days prior to buying it at the lot and he approached me asking if there was anything he could help me with and as a first time buyer I had tons of questions, as to how it worked what money to put down what to expect and look for. I came back to him a couple days later and he made the process of trading in me jeep easy and explained to me step by step how this works when trading in my car. He really gave me a great understanding on the process. As a first time buyer I was nervous to get the car and how trading in would work but Russell made my experience easy and I felt like I understood what was going on , and what I was spending and not spending, why my payments came out to this just everything. I felt extremely comfortable when I left for how that process went and I love my car!! I would recommend anyone to Russell he’s extremely nice has a fun personality and will take the time to answer your questions and make you feel comfortable with the purchase but also make the experience fun as well, I know where I’m going next time I need a car! More