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Criswell Chevrolet
Gaithersburg, MD
2,189 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,189 reviews
December 30, 2023
Brian was very personable and helpful. Although he is new, he was helpful with the features of the car and worked with us to get the deal dinner. Although he is new, he was helpful with the features of the car and worked with us to get the deal dinner. More
by David.frasier
Employees Worked With
December 26, 2023
Brian made purchasing a vehicle very easy! He is knowledgeable and follows through. We happily recommend him if you are searching for a vehicle. He is charismatic and a pleasure to talk to. He He is knowledgeable and follows through. We happily recommend him if you are searching for a vehicle. He is charismatic and a pleasure to talk to. He is always in your corner. Thank you, Brian! More
by Lmdower
Employees Worked With
December 10, 2023
COuldnt be more pleased with the purchase experience. knowledgeable rep, and well priced. ordering vehicle of my choice was easy. order processed and vehicle arrived with no delays. simplest car purch knowledgeable rep, and well priced. ordering vehicle of my choice was easy. order processed and vehicle arrived with no delays. simplest car purchase experience in my life. More
by electrified
December 01, 2023
We had the sincere pleasure of working with Mario Adams. From the initial phone call to the end of the sale, Mario was genuine, professional and just lovely to work with. He was patient with us, was so kind From the initial phone call to the end of the sale, Mario was genuine, professional and just lovely to work with. He was patient with us, was so kind to our 6 year old, and never pressured us. We are looking forward to working with him again in a year! Thanks again for the pleasant experience, Mario! ⭐️⭐️⭐️⭐️⭐️ More
by alisahasikic
Employees Worked With
November 30, 2023
The best, always does what she can to make sure I have a good service experience. I seek her out when scheduling service. good service experience. I seek her out when scheduling service. More
by BlackSilverado
Employees Worked With
November 10, 2023
Awesome dealership and employees. Nick was very knowledgeable and helpful. Best dealership experience ever. Very happy. Nick was very knowledgeable and helpful. Best dealership experience ever. Very happy. More
by Ross Khanal
Employees Worked With
November 09, 2023
Richard Beckett w/criswellauto was very professional, knowledgeable and helpful. He went over and beyond to help my wife and me knowledgeable and helpful. He went over and beyond to help my wife and me More
by Herman Dunst
Employees Worked With
November 07, 2023
Dealership is open on Sundays. Responsive staff (text, phone, and email). Smooth in all aspects. Good experience. Responsive staff (text, phone, and email). Smooth in all aspects. Good experience. More
by FrederickC
Employees Worked With
October 29, 2023
Considering we were not in the market to buy a new car, especially during this difficult time in car production, Aundre Davidson was extremely helpful, courteous, great communication, skills, and in genera especially during this difficult time in car production, Aundre Davidson was extremely helpful, courteous, great communication, skills, and in general just a pleasant person to work with through this experience. I would highly recommend him to anyone looking to buy a new car. More
by Scstepp91
Employees Worked With
October 29, 2023
The staff was all very nice and helpful! E had the pleasure of having Mario Adams s our salesman! He showed patience and painstakingly showed my technically challenged husband all the featu E had the pleasure of having Mario Adams s our salesman! He showed patience and painstakingly showed my technically challenged husband all the features of the truck. He was honest and upfront. More
by Craigejohn
Employees Worked With
