Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Chevrolet
Gaithersburg, MD
2,304 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,304 reviews
July 08, 2015
As always a perfect purchase Mike has always been professional, courteous, and makes everything very easy. I have purchased two stingrays from him in nine months., and I wouldn't Mike has always been professional, courteous, and makes everything very easy. I have purchased two stingrays from him in nine months., and I wouldn't hesitate to purchase a vehicle from anyone else. I've experienced a lot of others dealerships/salesmans in the past and none of them have the proficiency of Mike and Criswell. More
by RJ3
July 03, 2015
Z06 from Mike and Criswell Mike and the Criswell team provided me and my wife one of the very best purchase experiences to date. You almost forget about buying the vehicle, beca Mike and the Criswell team provided me and my wife one of the very best purchase experiences to date. You almost forget about buying the vehicle, because Mike makes you feel like you're catching up with a friend. Nice place to buy a car! More
by jdnZ06
July 01, 2015
Peter Eaton understands, respects and helps his customers with all the details for buying a car/truck! We have bought several cars/trucks directly from him. He understands, respects and helps his customers with all the details for buying a car/truck! We have bought several cars/trucks directly from him. He always seems to make it happen! In fact, the entire Team..(to name a few during this last purchase) .Peter, Gene and Don are totally AWESOME! Thank you! More
by TTTandLisa
Employees Worked With
Gene Hoffman, Peter Eaton, Don Boone
June 30, 2015
Great place to shop Chip Bozga was extremely helpful from the very beginning, made the whole process a breeze. I'd recommend him and Criswell to anyone in the market for Chip Bozga was extremely helpful from the very beginning, made the whole process a breeze. I'd recommend him and Criswell to anyone in the market for a new/used car. More
by debo5
Employees Worked With
Chip Bozga, Chip Bozga
June 25, 2015
Brought a Stingray from Mike Furman Mike Furman have high reputation nationwide and in the corvette community, for many years he helped many customers to buy cars, since the reviews are Mike Furman have high reputation nationwide and in the corvette community, for many years he helped many customers to buy cars, since the reviews are great we gave Mike a try. He is honest, answered our question fast and in detail, sell us the things we want, and can get many great spec while others don't because it is corvette. He helped us to close the deal quick, organized the trucking for shipping the car,and he worked with Steve in finance to get us a great interested rate that even better than we trying to get it ourselves. We are completely satisfy and would recommend Mike Furman when buying a corvette. More
by pptw2009
June 17, 2015
These guys make moves for you. These guys went way above my expectations and made my year. They met with my budget and gave me a grate rate. I would recommend anyone looking for a n These guys went way above my expectations and made my year. They met with my budget and gave me a grate rate. I would recommend anyone looking for a new car to check these guys out, I regret not coming here sooner. More
by biogazardbinkie
June 14, 2015
Great car, great deal, top-notch customer service! My wife and I worked with Russel Carter, who was nothing short of amazing. As a first-time leaser, I was very nervous, and had reservations about lea My wife and I worked with Russel Carter, who was nothing short of amazing. As a first-time leaser, I was very nervous, and had reservations about leasing altogether. Russel clearly and concisely outlined the pros and cons of leasing, and truly helped us understand how it was in our financial best-interest, helping us every step of the way to acquire a fantastic 2015 Equinox! We couldn't be happier, and fully intend to return to Russel at Criswell Chevrolet when our lease is up for an upgrade! More
by RichardK
June 11, 2015
sold me a car with a damaged ac I bought my Equinox from here less than 6 months ago. Evidently there is a hole in the condenser so obvious it should never have been sold like this. I bought my Equinox from here less than 6 months ago. Evidently there is a hole in the condenser so obvious it should never have been sold like this. And I now have to for the bill myself. More
by dcdarling
June 08, 2015
Great car great follow up I recently purchased my 2008 Chevy corvette with 13k miles, What a purchase, I can't believe I was able to buy my first corvette at 25 but now I have I recently purchased my 2008 Chevy corvette with 13k miles, What a purchase, I can't believe I was able to buy my first corvette at 25 but now I have it! They also have agreed to fix the initial tire issue I mentioned before I bought the car, isn't that awesome!? Thank you Criswell, More
by Jfinneyfrock
June 08, 2015
Great! We worked with Russell and Rob when leasing our new vehicle. Rob was incredibly welcoming and informative throughout the financials and paperwork, and We worked with Russell and Rob when leasing our new vehicle. Rob was incredibly welcoming and informative throughout the financials and paperwork, and we even shared a few laughs throughout, what normally would be a long and arduous ordeal. We had a great experience throughout the entire process, which turned out to be quick, efficient, and painless. :) More
by caytb219
