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Criswell Chevrolet
Gaithersburg, MD
2,241 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,241 reviews
September 03, 2014
GREAT This dealership was excellent. Abe was very helpful and informative without being pushy. There was much less pressure to commit before we were ready t This dealership was excellent. Abe was very helpful and informative without being pushy. There was much less pressure to commit before we were ready than we were expecting. Will be recommending my friends looking for a car to visit Abe. More
by texanman19
Employees Worked With
Abe El-Ghoul
August 30, 2014
Stingray Dream Come true I have worked with Ralph to develop the order for a 2015 Corvette Stingray as a gift to my wife for retirement! He has been outstanding with providing I have worked with Ralph to develop the order for a 2015 Corvette Stingray as a gift to my wife for retirement! He has been outstanding with providing information, response to questions , and follow thru. Ralph is very pleasant to deal with and always very professional. Over the past couple of weeks I feel we have become friends even though we have not yet met in person. Ralph has made a dream come true !! More
by greybeard.bake
Employees Worked With
August 26, 2014
Chip in used cars We were a little nervous about being suckered into a deal we didn't want however Chip was very courteous and took his time to explain each vehicle and We were a little nervous about being suckered into a deal we didn't want however Chip was very courteous and took his time to explain each vehicle and let us drive each car we showed interest in. He gave us the online price and made sure all repairs were complete on the vehicle. We traded in our last car and the price was very fair. Excellent transaction!!! More
by kdragt
Employees Worked With
Chip Bozga, Chip Bozga
August 24, 2014
Accommodating! I drove 4 hours down and hit heavy traffic along the way... I called to let them know I was running late. They kept the dealership open so I could pur I drove 4 hours down and hit heavy traffic along the way... I called to let them know I was running late. They kept the dealership open so I could purchase my vehicle! I was able to test drive the vehicle and was never rushed even though it was 2 hours after they closed! I would recommend Criswell to others...I had a great experience dealing with Chip Bozga! Thanks again More
by kinga6182
Employees Worked With
Andrew King, Chip Bozga, Chip Bozga
August 02, 2014
Effective, Painless and quick Mr. Hppper did everything and more to effectively expedite the trade in of my old 2007 Corvette and purchase of my new 2014 Corvette. I recommend both Mr. Hppper did everything and more to effectively expedite the trade in of my old 2007 Corvette and purchase of my new 2014 Corvette. I recommend both the dealership and salesman. More
by jcmoore1944
July 25, 2014
A really nice experience Joey Ryall was outstanding, We showed up at the 11th hour on a Wednesday and Joey offered a test drive. The test drive was a total of 10 miles from Joey Ryall was outstanding, We showed up at the 11th hour on a Wednesday and Joey offered a test drive. The test drive was a total of 10 miles from start to finish highway, hills, and of course side streets. We left for the night and returned the next day to purchase the car.. Chevy really did a nice job on the Equinox. This is the third Chevy that I have owned and with this experience, it will not be the last. Jackie Wells in Finance did an awesome job as well. Low key, straight to the point and a pleasure to work with. More
by cbackman
July 24, 2014
Very friendly, knowledgeable and helpful; fair price. Russell Carter is one of the best, and nicest, sales persons with whom I have ever worked in finding and buying a car. Jason Witte, the General Sales Russell Carter is one of the best, and nicest, sales persons with whom I have ever worked in finding and buying a car. Jason Witte, the General Sales Manager, was also very accommodating. Jackie Wells was great to work with in terms of the financing and completion of the sale. The service department is also great! This was the second vehicle we purchased at Criswell Chevy in the past 18 months, and both times it was a good experience. More
by savery320
July 24, 2014
2014 Chevrolet Equinox Purchase Thanks to Mike Furman for another straight forward buying experience on our new 2014 Equinox 2LT. Jackie Wells took great care of us in Finance and w Thanks to Mike Furman for another straight forward buying experience on our new 2014 Equinox 2LT. Jackie Wells took great care of us in Finance and we look forward to the superb care Dina Bartolomeo provides anytime we need service. The Equinox is a great crossover that is years ahead of its would-be peers! Highly recommended -- they've earned my business. Greg More
by Equionox
July 22, 2014
Great service Russell was professional and very accommodating throughout the entire sales process. He is very knowledgeable and truly enjoys what he is doing. I w Russell was professional and very accommodating throughout the entire sales process. He is very knowledgeable and truly enjoys what he is doing. I would definitely recommend him to my friends. More
by chris.uzzell.7
Employees Worked With
July 22, 2014
Very good experience After waiting for months on my local dealers list for a 2014 stingray I ended up talking to mike. Explained the whole process and took in my order. It After waiting for months on my local dealers list for a 2014 stingray I ended up talking to mike. Explained the whole process and took in my order. It was picked up 3 days later and after two months I took delivery. I like the honest no nonsense attitude. Highly recommended. More
by dunga
