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Criswell Chevrolet

Gaithersburg, MD

4.7
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,144 reviews

July 12, 2023

Several months ago, someone rear ended my new Corvette. The damage looked cosmetic and so I was referred to a dealer in Fairfax, who spent two months with the car collecting dust, only to tell me that when More

by AvoidOurismanKia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taite
Jul 14, 2023 -

Criswell Chevrolet responded

Thank you so much for taking the time to highlight the outstanding work of Matt and our Body Shop! We are so happy to hear that our team was able to resolve all of your issues!

July 11, 2023

Excellent dealership, buying process was smooth and made simple. I would recommend them to others. Anthony Vattuone was a great salesperson and is very helpful. More

by ng
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Criswell Chevrolet responded

We are ecstatic to hear that you had a recommendation worthy purchasing experience with our team! Thank you again for choosing Criswell.

July 09, 2023

Anthony at Criswell was amazing to work with! He was knowledgeable and kept us updated throughout the process. He also helped us with any questions we had including EV specific ones. More

by RandomUserName
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We are very pleased to hear that you found our team to be professional, knowledgeable, and helpful! If you have any additional questions, please feel free to reach out to any of our team members.

July 07, 2023

My first time working with Russell and Criswell team. Excellent experience from start to finish, particularly managing the production backlog at the factory. More

by bshmiz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Criswell Chevrolet responded

We are delighted to hear that you had a 5 star experience with Russell and our Criswell team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

July 06, 2023

I have purchased 6 corvettes over the years from Richard and the Criswell team and will continue buying from them in the future. All the team members are first class, completely satisfied More

by artstaggs8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Davis
Jul 06, 2023 -

artstaggs8 responded

Review complete

Jul 07, 2023 -

Criswell Chevrolet responded

Outstanding! Thank you so much for this stellar review for our hard working team. We look forward to working with you again for all of your future automotive needs.

July 02, 2023

Russell went above and beyond to make our new car buying experience smooth and effortless. Russell is a 10 out of 10 in customer service and in his knowledge and experience of the automobile industry. Russe More

by Rockville Law firm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We are delighted to see that Russell helped you to have a smooth and stress free experience!

June 30, 2023

Russel Carter is definitely one of the best in the business in town!!This is my 3rd vehicle that I have purchased from Russell. This time I did not get a new Chevy, but a new Honda CR-V for my daughte More

by smongkol06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Criswell Chevrolet responded

Thank you for taking the time to let us know that Russell consistently provides you with outstanding service that keeps you coming back! We look forward to working with you again for all of your future automotive needs.

June 30, 2023

I have purchased from Russell once before and had to come back. His honesty, knowledge and easy to get along with attitude makes the buying process easy! More

by Kelly
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Criswell Chevrolet responded

Thank you for taking the time to highlight some of the outstanding qualities of Russell. We are delighted to hear that you had such a great purchasing experience.

June 30, 2023

Criswell Chevy has very helpful and friendly staff, their showroom is clean and inviting. They always have a great selection of vehicles in stock. If you want the very best, ask for Russell. More

by Kgraeves15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Criswell Chevrolet responded

Thank you so much for this outstanding review and your kind words for our team! Have a wonderful day!

June 30, 2023

One of the best in the business. Very straightforward and easy to work with. Will buy many more from him in the future. More

by orioles1986
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We look forward to working with you again for all of your future automotive needs.

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