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Criswell Chevrolet
Gaithersburg, MD
2,189 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,189 reviews
January 26, 2024
Gene was great! He helped me purchase a Used Chevy volt and he walked me through the features. I had done research on my own and knew I wanted the vehicle and gene m He helped me purchase a Used Chevy volt and he walked me through the features. I had done research on my own and knew I wanted the vehicle and gene made it happen! No frills, no beating around the bush, just an honest dealer at an honest dealership More
by Gray
Employees Worked With
Gene Hoffman
January 26, 2024
We had a great experience purchasing our daughter’s very first car! Gene was very attentive and took great care of us! Our daughter is in love with her car!! Highly recommend Criswell! first car! Gene was very attentive and took great care of us! Our daughter is in love with her car!! Highly recommend Criswell! More
by jzimmerman723
Employees Worked With
Gene Hoffman
January 26, 2024
This is the 4th vehicle we purchased from Criswell. We are always satisfied with the customer service we receive. Gene Hoffman is attentive, Friendly, Honest and cares about our best interest. For as l We are always satisfied with the customer service we receive. Gene Hoffman is attentive, Friendly, Honest and cares about our best interest. For as long as we live in MD, Criswell family of dealerships will be the only place we will purchase our cars from. More
by ivan.gotay
January 25, 2024
I received an outstanding service from Mario He went above and beyond to help me from the beginning to the end. He is irreplaceable and very reliable for this company. Very professional very patient. above and beyond to help me from the beginning to the end. He is irreplaceable and very reliable for this company. Very professional very patient. Mario, thank you so much for everything you did, you made the car buying process for me So easy. More
by Bruk
January 23, 2024
I'd like to recognize Matt Tait from the Criswell Chevy body shop for taking a few minutes out of his extremely busy day to help me with a problem I was having with my car. He recognized my frustration and body shop for taking a few minutes out of his extremely busy day to help me with a problem I was having with my car. He recognized my frustration and took care of me without making me come back and waste an entire day to do something that should have already been done elsewhere. He is truly an example of someone that actually cares about taking care of customers. If I ever need any type of body work done to any of my vehicles, he will be the person I contact. More
by 300hemipower
Employees Worked With
Matt Tait
January 21, 2024
Lost track of how many vehicles I have purchased from Richard over the years . A true most knowledgeable ,professional that truly cares about you Richard over the years . A true most knowledgeable ,professional that truly cares about you More
by cathycolantino
January 09, 2024
Este dealer es muy bueno y excelente atención al cliente y tienen los mejores precios de los automiviles y tienen los mejores precios de los automiviles More
by toribiosperez
Employees Worked With
January 08, 2024
Worst place to do business with. They will lie and even delete phone records to cheat you out of your hard earned money. I don’t think they even know what it’s like to work hard for They will lie and even delete phone records to cheat you out of your hard earned money. I don’t think they even know what it’s like to work hard for money. They are crooks, stay away. More
by davetriplett
Employees Worked With
