Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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First Class Dealership for new car purchases and service I have purchased many vehicles from Criswell and Gil Keller has always been the friendliest salesperson anyone could ask for. The Service Department i I have purchased many vehicles from Criswell and Gil Keller has always been the friendliest salesperson anyone could ask for. The Service Department is always easy to deal with and the Mechanic Robert Messina always does a great job the first time and always lets me know what should be serviced soon. The customer lounge is very comfortable and when I have had to wait for service it was completed in an extremely reasonable time. I would recommend Criswell to anyone Thank You, Michael Young More
Very enjoyable purchase. I recently made inquiry over the internet regarding purchase of a new Chevrolet Volt. My inquiry was reviewed by several dealerships, but Stefan Kube I recently made inquiry over the internet regarding purchase of a new Chevrolet Volt. My inquiry was reviewed by several dealerships, but Stefan Kube of Criswell was the first to telephone me to inquire into what I wanted. He invited me to the dealership that day and spent over an hour teaching me about the car. (He drives one.) When I asked about the price, he gave me a figure within the ballpark of other dealers , but then advised me about additional discounts I was eligible for, especially my USAA membership, which added well over $1000 of additional discount. I special ordered the car because I wanted special features on the car. Despite the extra work, Stefan was very patient and did his job well. The car arrived a few weeks later and I am very happy with it. I am 80 years old and Stefan did a great job of showing this old geezer how to take advantage of this new fangled technology. Incidentally, I own two relatively new Mercedes, an E 350 and a SL 550. Stefan treated me as well as any Mercedes salesman despite the Volt being a lot less expensive. Indeed, at the last minute he advised me that I was eligible for 0% financing, which I took advantage of. More
My wife and I traveled from Morgantown, WV in search of a new 2014 Corvette Stingray. After doing much on-line research, we determined that we could come to Criswell or make a trip to Atlantic City, NJ, to new 2014 Corvette Stingray. After doing much on-line research, we determined that we could come to Criswell or make a trip to Atlantic City, NJ, to another large Corvette dealer. These were the two that had the largest selections and the most competitive pricing. We are very pleased we chose Criswell. We called ahead about 3 weeks ago and told them we were coming. We spoke to Dan Drayton, salesman, who was waiting for us at the door after our 2.75 hour drive. The entire experience was great. Not a lot of pressure, very fast paced, questions answered immediately. After a couple test drives and some very reasonable negotiation we ordered our first Corvette. While there, we met Jason Witte, general sales manager and Jackie Wells, finance manager. Two nicer people we could not have met. Jason was very adamant that we would be buying a car when my wife took the first test drive. Though he joked with me about this, he was actually quite serious. He and Dan did all in their power on the price negotiation to make a deal that was acceptable to us. He was correct, we bought the car. We went back today 4.5.14 to pick up our vehicle. We dealt with the same three people again. Jason and Dan were again extremely personable and accomodating to the two of us. Though we did not finance the vehicle there, Jackie made the closing very smooth and completed it with me before Dan finished the walk through of the car and its features with my wife. She is a very professional, pleasurable individual that does an excellent job for this dealership. I am in no way a person who enjoys the new car dealership experience. The two visits made to Criswell and dealing with the three folks were totally enjoyable. Both my wife and I were treated like royalty here, made to feel very welcome, no pressure what-so-ever and there were no unpleasant surprises at any step of the process during our time at Criswell. What they said they would do on price, they delivered. I would have no problem recommending this dealership to anyone in the market for any vehicle the sell here. It was worth the drive and the time spent to get this deal. Should anyone reading this review consider going to Criswell to purchase a new vehicle, do youself a favor and do so. Make sure you align yourself with Dan, Jason and Jackie, you will not be disappointed. More
I always call and converse with Dina before I work on my truck or let her take it. She always has good information for me when I make a decision on what to do with my Tahoe. Never before had I ever let an truck or let her take it. She always has good information for me when I make a decision on what to do with my Tahoe. Never before had I ever let anyone work on my vehicles. From the moment I found Dina, I found a partner in decisions on what to do with my vehicles. I am so glad she is available. I usually take my truck apart and look at the problem before I decide to bring it to the dealership of fix it myself. I HAVE WORKED ON CARS MY WHOLE LOFE AND NEVER TRUSTED ANYONE BEFORE. Now I don't turn wrenches before at least getting a quote from Dina. She is always super friendly and quick. I am able to tell her what I think is worng and she suggests what she and her tech think. When its fixed, its done right. I'm very pleased. I hope she is well compensated and never leaves Criswell. I wouldn't know what to do with out her. More
Met Mike at Corvettes@Carlisle August 2013 inquireing about a new C7 Corvette allocation. He informed me that he could get me what I wanted and should take delivery 1st quarter 2014. Picked up my C7 Marc about a new C7 Corvette allocation. He informed me that he could get me what I wanted and should take delivery 1st quarter 2014. Picked up my C7 March 1st 2014 exactly as I wanted. Mike is extremely professional,personable and true to his word. More
Look up Customer Service in the dictionary and there will be a picture of Mike Furman. Working with him has been the best car buying experience I've had in 50 years of buying cars!! be a picture of Mike Furman. Working with him has been the best car buying experience I've had in 50 years of buying cars!! More
Absolutely the best car buying experience I've ever had. Mike Furman was professional and had all the answers. I purchased a new Corvette from him for my wife and our 21 year anniversary. Criswell C had. Mike Furman was professional and had all the answers. I purchased a new Corvette from him for my wife and our 21 year anniversary. Criswell Chevrolet and Mike Furman have earned my business. I will definitely recommend them to all of my friends. Job well done. More
Dina provided excellent customer service. She was very polite, knowledgeable, and keep me inform via telephone on the progress of my vehicle. She is a top notch employee. Keep up the great work. Demetr polite, knowledgeable, and keep me inform via telephone on the progress of my vehicle. She is a top notch employee. Keep up the great work. Demetries Gibson More
I came to Nick with a warranty problem and it was resolved with no questions asked and very quickly. I would recommend him to anyone I know and will continue to use Criswell for all my auto purchases resolved with no questions asked and very quickly. I would recommend him to anyone I know and will continue to use Criswell for all my auto purchases. More
I decided to buy a Chevy Volt, but had difficulty finding a dealer to work with me. The local dealers had only one Volt, if any. I used the Chevy website to search inventory for the car I wanted, and found a dealer to work with me. The local dealers had only one Volt, if any. I used the Chevy website to search inventory for the car I wanted, and found that Criswell Chevy had a number of Volts, with different colors and option packages. I also used Consumer Reports to get a suggested price for my car, and to get a coupon for that price from Criswell. Through that, I was contacted by John Hopper, who let me know when my car arrived. John was great to work with. He knew a lot about the Volt and showed me the features. When he didn't know something, he said so, and went to find out. On price, he was straight forward - no games or lies. He got his manager in when we showed them the CR coupon. He did show us an expensive undercoating product, but didn't pressure us to purchase it. After we agreed on a price, John helped me to set up my phone and on star connection, radio stations, etc. He also said I could call him with questions-something I haven't done yet. All in all, a very good experience. I went about 30 miles from my local dealers to work with Criswell. I would recommend them to anyone interested in the Volt. More