Criswell Chevrolet

Anything other than a oil change is a nightmare Everytime I bring my car in with a noise or anything other than a oil change there's a problem. One time they didn't even tighten my bolts back down Everytime I bring my car in with a noise or anything other than a oil change there's a problem. One time they didn't even tighten my bolts back down More

Excessive charges to replace tire, rim and tpms I had my Volt towed to Criswell to replace a damaged tire, rim and tpms. Criswell provided an estimate of over $800. Their estimated cost for the rim I had my Volt towed to Criswell to replace a damaged tire, rim and tpms. Criswell provided an estimate of over $800. Their estimated cost for the rim and tpms hardware was over $500. I obtained both items online for under $200. I provided both parts to Criswell. I then paid close to $300 for a new tire and labor. While the charge of about $140 on the tire was reasonable, the labor charge was well outside the labor estimates I obtained from nearby Chevrolet dealers and tire centers. I elected to have Criswell complete the job because, as the Criswell staff correctly pointed out to me, the $100 cost I would have had to pay to tow the vehicle to a new location all but eliminated any savings. Based on this experience -- which I attribute solely to Criswell management -- I will not use Criswell service ever again. More

SERVICE SATISFACTION I purchased my 2015 Chevy Cruze from Richard Beckett and he was on point. Honestly, I had a horrible experience when I purchased my 2012 Chevy Cruze s I purchased my 2015 Chevy Cruze from Richard Beckett and he was on point. Honestly, I had a horrible experience when I purchased my 2012 Chevy Cruze so I decided to trade it in using Richard. As many questions as I had, he had the answer. He also put me in a car that I wasn't even expecting to purchase but he had a wonderful deal I couldn't refuse. If there is anyone that can work with you in an honest manner, please give Richard a call. Now, I'm about to contact Richard for a coworker that is looking to purchase a Dodge Dart. Great job Richard!!! Although I purchased my car without financing, I worked with Don Boone who worked all of my paperwork. Kudos to Mr. Boone for his patience since he worked with my in 2012 during that horrible experience. He stepped up and made the purchase smooth! More

Excellent Dealership I dealt with Peter Eaton. He forwarded a credit application, researched my trade vehicle, and had all of the forms ready upon my arrival. I have pur I dealt with Peter Eaton. He forwarded a credit application, researched my trade vehicle, and had all of the forms ready upon my arrival. I have purchased vehicles since 1977, this was the MOST pleasant and well organized process I have ever experienced. I will recommend this dealership to everyone I am aquainted with who may be looking for a vehicle. More

Wonderful I could not be happier with my experience! Peter Eaton helped me get the car I wanted with no problems or pressure at all. And Steve Krantz really hel I could not be happier with my experience! Peter Eaton helped me get the car I wanted with no problems or pressure at all. And Steve Krantz really helped me with the financial part of it. My first car buying experience could not have gone any better. I felt 100% trustworthy with them! More

Smooth Sailing We contacted Russell inquiring about a 2015 Suburban on his lot that we were interested in and if he could match our price for one that we ordered thr We contacted Russell inquiring about a 2015 Suburban on his lot that we were interested in and if he could match our price for one that we ordered through a different dealer. We did not want to get into a haggling contest since Criswell was 2.5 hours away from us and wanted to nail the price down before we took the ride. Within minutes Russel confirmed he could match the price so we headed out to see the vehicle. When we arrived the vehicle was ready and Russel was available immediately to start the paperwork and take us for a test drive. Before we knew it we were talking to Jackie Wells doing the final details with the paperwork so we could get on the road. Russell sent us on our way with a smile, a hand shake and a brand new Suburban. What a great experience! Michael & Suzanne More

Excellent Experience Mike really helped me in a bind. I was hit by a drunk driver and destroyed my 2013 Camaro. Mike was able to help me find a brand new car that fit my b Mike really helped me in a bind. I was hit by a drunk driver and destroyed my 2013 Camaro. Mike was able to help me find a brand new car that fit my budget and had all the features I was interested in. Mike and the dealership did a fantastic job with my situation and truly helped me out. More

100% GREAT person to deal with and I appreciate it very much I went thru five, yes FIVE other dealerships trying to get an allotment for a 2015 Corvette and wasted six weeks in the process. I was lucky to find I went thru five, yes FIVE other dealerships trying to get an allotment for a 2015 Corvette and wasted six weeks in the process. I was lucky to find Mike and he personally called me after five days to inform me that the order was accepted and my new Corvette was in the process of assembly. If your looking for a great person to deal with, then stop wasting your time and call Mike Furman. Even though I am in Texas, Mike and Jackie made the buying process very easy! More

First class salesman on my 2015 Stingray I had never ordered a car before and called Mike on the phone. In less than 15 minutes my order was placed and he said that my car would probably be d I had never ordered a car before and called Mike on the phone. In less than 15 minutes my order was placed and he said that my car would probably be delivered within 7 weeks, Well 5 weeks later my car was at the dealership. I recommend him for anyone looking to buy a new Corvette. He has plenty of allocation and really understands the ordering process and has a lot of passion for the car. Jackie made the financing experience easy with no pressure. More

Bought a 2015 Z51 Corvette - great experience! Mike is awesome. Provided all the information I needed to make the purchase go smoothly and simply. I truly appreciate his honest, hard-working and Mike is awesome. Provided all the information I needed to make the purchase go smoothly and simply. I truly appreciate his honest, hard-working and straightforward style. He's clearly a car enthusiast and I really look forward to his news bulletins on the latest Corvette information. I'd absolutely buy from him again! More