Criswell Chevrolet | Page 173

Very Happy This was my first time buying a new car and I was worried about feeling "pressured" - not the case at all here. Stefan was friendly and professional, This was my first time buying a new car and I was worried about feeling "pressured" - not the case at all here. Stefan was friendly and professional, and able to answer all the questions I had. Between explaining different incentives and the features of the car, to say he went above and beyond would be an understatement. The other staff I dealt with - Jason and Swann - only added to a great experience with a friendly team. I wouldn't even be able to find any negatives in my experience with them...I am just genuinely happy that my first new car purchase went this smoothly. More

Totally Happy I spent far too much time comparing dealerships in the area. I should have just come here in the first place. Abe was great from the start and, despit I spent far too much time comparing dealerships in the area. I should have just come here in the first place. Abe was great from the start and, despite my being an Eagles fan, he gave me a great price on a brand new LTZ. I never felt like I was being manipulated like I did at every other dealership I visited, and even when it looked like I wasn't going to purchase from Criswell Abe continued providing me with great service. In fact, when I thought I was going to purchase elsewhere (only because of my very specific wants), I made a trip up to Criswell specifically to meet Abe because he had been so helpful to me and my wife. When we purchased, Jason and Steve were great as well. I never once felt the stereotypical pressure dealerships are supposed to apply, and financing was a breeze. In the end, I came back to Criswell and I'm glad I did. I'd happily recommend Abe and Criswell to any of my friends looking for a new vehicle. More

Fully satisfied Russell and his counterparts were very friendly and concise through the whole purchasing process. There were no details left untouched and I walked Russell and his counterparts were very friendly and concise through the whole purchasing process. There were no details left untouched and I walked out with no questions unanswered. Wish I could of got more for my trade-in, but that's the nature of the business ;) More

Awesome Car Buying Experience Mike Furman and Criswell Chevrolet made my new Corvette Z06 experience incredible. From ordering, purchasing, and delivering at the National Corvette Mike Furman and Criswell Chevrolet made my new Corvette Z06 experience incredible. From ordering, purchasing, and delivering at the National Corvette Museum, Mike kept me up to speed every step of the way - no stress and hassle-free car buying experience. Mike is THE EXPERT on Corvettes and can put you in the exact car that you want. I have known Mike for 15 years and have bought 2 Corvettes from him. I would never buy a new Corvette or Chevrolet from anyone else. More

completely unexpected I knew of Mike Furman's reputation for excellent customer service, knowledge, and history with Corvettes due to posts on the Corvette Forum. I finally I knew of Mike Furman's reputation for excellent customer service, knowledge, and history with Corvettes due to posts on the Corvette Forum. I finally met Mike at a Corvette Forum Dinner during a National Corvette Museum Bash. Have you ever met someone before that gave you the feeling that they are really "good people"? That's the impression I had after meeting Mike. When I ordered my 2015 Corvette Z06, Criswell Chevrolet had the allocation and Mike could get what I wanted fast. It just so happened that Mike had a similar Z06 order in for himself at the same time. The unexpected part of my buying experience was the friendship that I developed with Mike while waiting on the build and delivery of my new Z06. We had lots of laughs and fun during the whole process. While Mike kept me well informed about my order and delivered the exceptional service for which he is known, he would also occasionally call or text just to keep in touch or chat. The service after the sale has been tremendous, also. I would recommend Mike Furman and Criswell Chevrolet to anyone looking to buy a new Corvette. More

Abe is excellent Abe sold us our new Suburban. He was knowledgeable, efficient, and fair. He stayed with us for what felt like hours while we familiarized ourselves wi Abe sold us our new Suburban. He was knowledgeable, efficient, and fair. He stayed with us for what felt like hours while we familiarized ourselves with the car's systems. He even programmed our radio! We highly recommend Abe. More

Very professional sales team Abe El-Ghoul was extremely responsive and accommodated my schedule, even offering to come in on his day off. He was knowledgeable and felt trustworth Abe El-Ghoul was extremely responsive and accommodated my schedule, even offering to come in on his day off. He was knowledgeable and felt trustworthy from the start. He found the closest match to my wish list right away, did not try to entice me with additional features that I did not need, and demonstrated integrity in discussing the pros and cons of each decision during my vehicle purchase. I strongly recommend him to other interested buyers. Jackie was helpful in the process as well, explaining my finance options and efficiently completing the sale. I will gladly go to this dealership in the future. More

Another Great Experience I have purchased several cars from Russell Carter and he always makes the experience positive. Russell is honest, hard-working and displays incredibl I have purchased several cars from Russell Carter and he always makes the experience positive. Russell is honest, hard-working and displays incredible integrity. I always know when I go to Russell to buy a car that I'm going to get a fair deal. There are no gimmicks, no fine print disclaimers to get me in the door, just traditional, honest business. It is refreshing to know that the Criswell organization employees great people like Russell and that they firmly believe that you can be a profitable dealership without being dishonest. Thanks to Criswell and Russell Carter for once again impressing me! More

Honesty, Integrity, Commitment We went through a horrible snow on the Wednesday before Thanksgiving – 20” deep! It was definitely time for a new truck, so we went to the internet t We went through a horrible snow on the Wednesday before Thanksgiving – 20” deep! It was definitely time for a new truck, so we went to the internet to find what deals were out there for the Black Friday events. We diligently filled out the Chevrolet on-line survey for the truck we wanted, provided our cell phone and email address and went out on the hunt for a new truck. Oddly as we went to the showrooms the cell phone rang and there he was, it was salesman introducing himself as Abe, but he didn’t sound like the typical salesman. What to do, he seemed like a nice individual, courteous, knowledgeable, and after a short discussion he said he had the truck we were seeking. Right, it was the salesman’s pitch. He validated the truck was there and gave a price. We went to three other dealers and validated cost. Most of the other dealerships we went to treated us like we were just a sale, somewhat condescending if you know what I mean? I’ve said before I was born at night, but not last night. Abe really wanted the deal as well as did Criswell’s. Strangely Criswell’s had quite the variety and what we thought we wanted wasn’t really it. We saw a better truck, a new Chevy Silverado with more options, a slightly higher dollar value, but we received a better deal. It was a soft sale, no pressure and above all an unbelievable experience. But the greatest asset was Abe. He and the Criswell Team offered us the best deal in the Washington Metro Area, he was friendly, and not pushy to make the deal. Beyond being courteous he stayed after the dealership closed, on his own time, to finish the deal and we drove home a new truck that night! Way to go Abe. Michael and Amy More