
Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent Dealership I dealt with Peter Eaton. He forwarded a credit application, researched my trade vehicle, and had all of the forms ready upon my arrival. I have pur I dealt with Peter Eaton. He forwarded a credit application, researched my trade vehicle, and had all of the forms ready upon my arrival. I have purchased vehicles since 1977, this was the MOST pleasant and well organized process I have ever experienced. I will recommend this dealership to everyone I am aquainted with who may be looking for a vehicle. More
Wonderful I could not be happier with my experience! Peter Eaton helped me get the car I wanted with no problems or pressure at all. And Steve Krantz really hel I could not be happier with my experience! Peter Eaton helped me get the car I wanted with no problems or pressure at all. And Steve Krantz really helped me with the financial part of it. My first car buying experience could not have gone any better. I felt 100% trustworthy with them! More
Smooth Sailing We contacted Russell inquiring about a 2015 Suburban on his lot that we were interested in and if he could match our price for one that we ordered thr We contacted Russell inquiring about a 2015 Suburban on his lot that we were interested in and if he could match our price for one that we ordered through a different dealer. We did not want to get into a haggling contest since Criswell was 2.5 hours away from us and wanted to nail the price down before we took the ride. Within minutes Russel confirmed he could match the price so we headed out to see the vehicle. When we arrived the vehicle was ready and Russel was available immediately to start the paperwork and take us for a test drive. Before we knew it we were talking to Jackie Wells doing the final details with the paperwork so we could get on the road. Russell sent us on our way with a smile, a hand shake and a brand new Suburban. What a great experience! Michael & Suzanne More
Excellent Experience Mike really helped me in a bind. I was hit by a drunk driver and destroyed my 2013 Camaro. Mike was able to help me find a brand new car that fit my b Mike really helped me in a bind. I was hit by a drunk driver and destroyed my 2013 Camaro. Mike was able to help me find a brand new car that fit my budget and had all the features I was interested in. Mike and the dealership did a fantastic job with my situation and truly helped me out. More
Bought a 2015 Z51 Corvette - great experience! Mike is awesome. Provided all the information I needed to make the purchase go smoothly and simply. I truly appreciate his honest, hard-working and Mike is awesome. Provided all the information I needed to make the purchase go smoothly and simply. I truly appreciate his honest, hard-working and straightforward style. He's clearly a car enthusiast and I really look forward to his news bulletins on the latest Corvette information. I'd absolutely buy from him again! More
100% GREAT person to deal with and I appreciate it very much I went thru five, yes FIVE other dealerships trying to get an allotment for a 2015 Corvette and wasted six weeks in the process. I was lucky to find I went thru five, yes FIVE other dealerships trying to get an allotment for a 2015 Corvette and wasted six weeks in the process. I was lucky to find Mike and he personally called me after five days to inform me that the order was accepted and my new Corvette was in the process of assembly. If your looking for a great person to deal with, then stop wasting your time and call Mike Furman. Even though I am in Texas, Mike and Jackie made the buying process very easy! More
First class salesman on my 2015 Stingray I had never ordered a car before and called Mike on the phone. In less than 15 minutes my order was placed and he said that my car would probably be d I had never ordered a car before and called Mike on the phone. In less than 15 minutes my order was placed and he said that my car would probably be delivered within 7 weeks, Well 5 weeks later my car was at the dealership. I recommend him for anyone looking to buy a new Corvette. He has plenty of allocation and really understands the ordering process and has a lot of passion for the car. Jackie made the financing experience easy with no pressure. More
Excellent job I've had my car serviced at criswell several times and the one thing I can count on is excellent customer service from Nick Chapman. He is very helpfu I've had my car serviced at criswell several times and the one thing I can count on is excellent customer service from Nick Chapman. He is very helpful, knowledgeable, and keeps you informed throughout the entire process. When something goes wrong with your car it is nice to have a place you can count on. More
Worst Customer service He is very rude and lazy. I had an appointment setup for 8:00 clock. I got to the shop at 07:45. Work on my car was not supposed to take more than an He is very rude and lazy. I had an appointment setup for 8:00 clock. I got to the shop at 07:45. Work on my car was not supposed to take more than an hour. After two hours waiting I inquired about my car and he had no clue why my car hasn't been attended. He told me it hasn't been worked on yet and will be ready in 20 minutes. What the heck he was doing for last two hours. It's a weekday so it wasn't even busy. If they didn't have time to work on a recall which they have been calling me about from past two weeks to get fixed then why make me take an appointment. They didn't even have courtesy to apologize. When I asked for the manager. He told me Nick Chapman is the manager he was equally unapologetic about the issue. He didn't care that I was waiting for two hours and nothing has been done to my car or they could have informed me that it will not be ready soon so I have made my arrangements differently. More
Great experience I have exclusively used Criswell since moving to the area because the service has always been great. The staff is always professional. Nick Chapman is I have exclusively used Criswell since moving to the area because the service has always been great. The staff is always professional. Nick Chapman is especially responsive and helps to resolve any problem as quickly and efficiently as possible. I highly recommend them. More