
Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Car buying, the way it should be - great experience My wife and I have been in the market for a Traverse for some time now. Working with Criswell Chevrolet was a very pleasant experience; I would purcha My wife and I have been in the market for a Traverse for some time now. Working with Criswell Chevrolet was a very pleasant experience; I would purchase another car with them. Russell was very helpful sending us three different quotes to find the exact car that matched my families' needs. We found the perfect car and were out the door without the hassle of haggling over anything. Would highly recommend Criswell Chevrolet! More
Outstanding Experience I came in late one evening after checking out other models but came back the next day! Scott was great and easy to work with! I came in late one evening after checking out other models but came back the next day! Scott was great and easy to work with! More
Just a wonderful shopping experience; great staff Wonderful staff from start to finish; my sales consultant (Alex) was very knowledgable & great to work with; nice clean facility with a HUGE inventory Wonderful staff from start to finish; my sales consultant (Alex) was very knowledgable & great to work with; nice clean facility with a HUGE inventory; will come back when I need another car More
A Nightmare! I purchased a 2014 Malibu from Criswell Chevrolet in Gaithersburg, MD and have had nothing but problems. The car overall is a good car with a few issu I purchased a 2014 Malibu from Criswell Chevrolet in Gaithersburg, MD and have had nothing but problems. The car overall is a good car with a few issues here or there but every time we call we for what ever reason get Mo and constantly get hung up on. He is very rude! One time we called in to follow up on our car and he provided us with the fee we needed to pay if we wanted it fixed, we where going on vacation and couldn't pay that to get it fixed so we told him we will bring it at a later date to have it taken care of. . his response? "well why do you have extended warranty if you don't use it? I can remove it if you want since you don't want to use it" WAIT WHAT?!?!?! I was livid! I cannot believe those words came out of a service tech. . . He is the sole reason we purchased or 2015 Chevy Silverado from another dealer. . . an easy $60K sake they could have had but I refuse to deal with their service techs again with any other car. . . It truly is a shame because the sale experience was amazing (of course they want your money) but once the car is purchased is all downhill from there. . . More
Awesome, professional and experienced salesman! Richard took care of all our needs from the time we meet him, then when we drove the vehicle away from the dealership and followed up on all question Richard took care of all our needs from the time we meet him, then when we drove the vehicle away from the dealership and followed up on all questions and concerns after the sale. He is truly a sales professional with no pressure and want to make your purchasing experience comfortable. More
A Pleasure! Easy transaction, in and out, great people to deal with, and I highly recommend. When inquiring about a Corvette, make sure you ask for Mike Furman. Easy transaction, in and out, great people to deal with, and I highly recommend. When inquiring about a Corvette, make sure you ask for Mike Furman. Norm from Delmarva More
Corvette Z51 Factory Order with Mike Furman A++++ Taking delivery of a new Corvette is an incredible experience, that can go south really quick if you're not dealing with a professional. Mike Furman i Taking delivery of a new Corvette is an incredible experience, that can go south really quick if you're not dealing with a professional. Mike Furman is one of those rare individuals that not only knows everything there is to know about a) the Corvette, but b) the complete factory order and buying process. My wife and I called up Mike 2 months ago to place our factory order — a 2016 Corvette Z51 2LT. At the time there were a few constraints, but being the nation's #1 salesman, Mike has the allocations. He assured me there would be no problem whatsoever and was able to have our car ready for us to take delivery exactly when he said. We flew down from New York and Mike gave us the royal treatment, showing us all we'd need to know about our new car and even gave us photos of the delivery. While at Criswell, we also spent some time with Jackie who helped us through the exciting, albeit scary paper signing. She made it comfortable and helped explain any and all questions we had. Would highly recommend speaking with Jackie if you're thinking about financing. Mike, Jackie and the entire staff at Criswell can't be beat. No matter where you are in the country, you ought to consider ordering your new Corvette (or any Chevrolet for that matter) through them. Highly recommended! More
Great Service Great service, couldn't ask for better. Peter Eaton went above and beyond what I would have expected. Definitely will recommend to anyone looking to b Great service, couldn't ask for better. Peter Eaton went above and beyond what I would have expected. Definitely will recommend to anyone looking to buy another vehicle. More
Had a Very Rich Experience! Short Version: Rich was an awesome Salesperson. I advise anyone who's considering purchasing a car from him just VISIT him at the dealership. Don't th Short Version: Rich was an awesome Salesperson. I advise anyone who's considering purchasing a car from him just VISIT him at the dealership. Don't think twice about it!. Very knowledgeable, patient, and honest. Feels like you're buying from Family. Criswell As a dealership is the best in the area as far a Chevys and Corvettes! 2nd car from them! No hassle pricing and great service department. Your one stop shop! Long Version: After doing a bunch of research online, I visited Criswell because they had a HUGE Corvette inventory and one of the only places advertising REAL discounts. Not any rebates that I wouldn't qualify for and get added back to the dealership. I remember when I purchased my Cruze from them a few years ago they were the premier vette dealer in the area let alone the east coast. So I went there late on a Thursday when I knew it would be slow. Right out front on display are bout 30-40 brand new Corvettes. I walked around for a bit, then was greeted by a New Car salesman who's name I forgot. He was very stern and wanted to get straight to the point which I didn't mind. I know my age and situation had him even more ready to get to know if it was a deal or not. They had a couple with the color combination I wanted. (White/red interior) I wanted black wheels too but they didn't have one options in my price range with it. Settled on a base model and was very quick and upfront with pricing. Very GOOD pricing I should say at that. I was right at my target budget but on a base model. No one REALLY wants the base model. It all comes down to what you can afford. I really REALLY wanted the Performance exhaust system at minimum. The base model they had with NPP had a few other options on that made it almost 5K more. While I was thinking about it, I remember them having a low mileage, CPO Z51 that was optioned pretty will. So I told the sales person I would have to go look at that before making my decision.. He pretty much dismissed me (again which I didn't mind) SOOOOOO.... I walked on down to the CPO lot which had more traffic in the showroom than the new showroom. I was outside looking at the Red Corvette and it had every option I would have got when I built the car online myself. 7 Speed, Z51 (includes NPP) Competition Suede seats, Suede steering wheel and shifter, Magnetic ride control, Carbon flash painted decals, emblems,and spoiler. Even the performance data recorder. Although White was my first color choice Red was my immediate second. I walked into the store and RICH was finishing up with a customer I think so I waited for him a bit. He had a cool vibe about him. He asked what I was interested in blah blah blah. He never once gave me the impression like "oh lord here we go again, another kid wasting my time looking at a corvette" he explained some things on the car that I didn't even know myself. Much more than the new rep did. ANYWAY.... I told Rich my situation. I was waiting to hear if my insurance company to see if my 2015 Jeep Wrangler was totaled. I told him I was 99% sure it was going to be totaled but I wanted it to be confirmed before I made a move. He was completely fine with that. He worked out a number that was fair for the both of us. I also explained to him that I had my own financing in place that he was cool with also. When I departed it was no pressure. RIch is experienced enough so he doesn't have to run to a sales manager or anything like that. I left the dealership still kind of in the middle. but was leaning towards the CPO. Fast forward to the next day. Got the word first thing in the morning truck was indeed totaled so I text Rich told him put the car on hold and call me if he needed a deposit. He said it wasn't needed "its all yours!" Few hours later I was at the dealership picking up my ride. Rich had just got back from delivering a car in Pennsylvania (yep he does that too!) but he still explained everything that needed to be explained. Even followed up the next day and a few days after that. Great guy and experience. Drew Kelly. 24 year Car salesman. haha. More
best of all our 30 year experience-thanks Peter Eaton is the most professional person that we have ever had. We had purchased a great first car for our daughter Rebecca and an amazing Chevy As Peter Eaton is the most professional person that we have ever had. We had purchased a great first car for our daughter Rebecca and an amazing Chevy Astro 2002 full size van that is still our very best investment. Every time I see that we have driven 319,000 miles without problems during our driving of over 1 million miles of a tough commute. We keep coming back for sales and service. It has a truck engine and has hauled tractors, boats, jet-skis, and drywall. We could highly recommend this hard working and honest sales car expert for any need that you have. We recommend him to all our friends and family and will come back for our retirement Travel Van soon. Thanks to the efforts of Peter Eaton's expertise and his understanding of all of the van extras we were more than trilled to recommend him to all.-Deirdre More