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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
November 10, 2023
Awesome dealership and employees. Nick was very knowledgeable and helpful. Best dealership experience ever. Very happy. Nick was very knowledgeable and helpful. Best dealership experience ever. Very happy. More
by Ross Khanal
Employees Worked With
November 09, 2023
Richard Beckett w/criswellauto was very professional, knowledgeable and helpful. He went over and beyond to help my wife and me knowledgeable and helpful. He went over and beyond to help my wife and me More
by Herman Dunst
Employees Worked With
November 07, 2023
Dealership is open on Sundays. Responsive staff (text, phone, and email). Smooth in all aspects. Good experience. Responsive staff (text, phone, and email). Smooth in all aspects. Good experience. More
by FrederickC
Employees Worked With
October 29, 2023
Considering we were not in the market to buy a new car, especially during this difficult time in car production, Aundre Davidson was extremely helpful, courteous, great communication, skills, and in genera especially during this difficult time in car production, Aundre Davidson was extremely helpful, courteous, great communication, skills, and in general just a pleasant person to work with through this experience. I would highly recommend him to anyone looking to buy a new car. More
by Scstepp91
Employees Worked With
October 29, 2023
The staff was all very nice and helpful! E had the pleasure of having Mario Adams s our salesman! He showed patience and painstakingly showed my technically challenged husband all the featu E had the pleasure of having Mario Adams s our salesman! He showed patience and painstakingly showed my technically challenged husband all the features of the truck. He was honest and upfront. More
by Craigejohn
Employees Worked With
October 23, 2023
I Had excellent experience with the purchase of my Corvette He is very professional and helpful Corvette He is very professional and helpful More
by Gorkem akgul
Employees Worked With
October 20, 2023
I have been waiting a month for my deposit to be refunded. All I get is, "I have passed it on to the right person." refunded. All I get is, "I have passed it on to the right person." More
by emack421
Employees Worked With
October 18, 2023
Mario Adams is the person you want to see to buy a used car. Perfect customer service. Helps you achieve you goals (particular your budget goals). Pays attention to details and alternative. Works quickly ( car. Perfect customer service. Helps you achieve you goals (particular your budget goals). Pays attention to details and alternative. Works quickly (I bought a car in about 3 hours flat). More
by janice50butler
Employees Worked With
October 13, 2023
Nobody better than Mike ! ! Always a real pleasure buying Corvettes from him and great service from Criswell. I highly recommend doing business with Mike - you'll have n ! Always a real pleasure buying Corvettes from him and great service from Criswell. I highly recommend doing business with Mike - you'll have no regrets. More
by Mel Mann
September 30, 2023
This purchase was a NEED not a WANT. Russell made it as painless as possible. Will continue to do business with him and Criswell in the future. Russell made it as painless as possible. Will continue to do business with him and Criswell in the future. More
by univmd
Employees Worked With
