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Criswell Chevrolet
Gaithersburg, MD
2,179 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,179 reviews
May 24, 2024
This was my second buying experience with Criswell. Brian Norwood was our sales associate. He was very knowledgeable and thorough with the process. He provided excellent customer service. At no tim Brian Norwood was our sales associate. He was very knowledgeable and thorough with the process. He provided excellent customer service. At no time was there any pressure or stalling tactics used. They handled the trade by offering more than Carmax had offered. Very pleased and would buy again from them. I bought a 2023 GMC Acadia. More
by MREED12
Employees Worked With
May 16, 2024
Bryan was extremely friendly helpful . Kind compassionate and knowledgeable would 10/10 recommend him again Kind compassionate and knowledgeable would 10/10 recommend him again More
by Kricketts
Employees Worked With
May 16, 2024
I live in Texas, found a car i wanted and called the dealership. They transferred me to Peter Eaton Sales. Iv'e never had a more car buying experience as great as what Peter helped me with. He arrang dealership. They transferred me to Peter Eaton Sales. Iv'e never had a more car buying experience as great as what Peter helped me with. He arranged everything had car shipped here to TX. I will always call Peter in the future on any car buying that i will need. The dealership and finance dept were easy going , no pressure to upsell. Just got me the vehicle i wanted and made that transaction smooth. Thanks Peter for the car buying experience More
by steveg
Employees Worked With
May 08, 2024
Easiest car purchase ever! ! Great customer service. Paperwork was ready when we arrived. In and out in 1 hour as promised. I purchased a new 2024 GMC Terrain AT4 from Russell. ! Great customer service. Paperwork was ready when we arrived. In and out in 1 hour as promised. I purchased a new 2024 GMC Terrain AT4 from Russell. He is a new friend! Not pushy, a great listener, and knowledgeable with all the questions I had! More
by dlpettenati
Employees Worked With
May 07, 2024
Great, all the way around. My first dealing with Criswell was purchasing my Colorado truck from their Chevrolet outfit. My wife had the new car itch and we started talking ab My first dealing with Criswell was purchasing my Colorado truck from their Chevrolet outfit. My wife had the new car itch and we started talking about a new car in December for her. I reached out to my Chevy guy then and texted back and forth several times. Fast responses, even when he was off and having family time. Just amazing. Although Russell works at their Chevrolet dealer, he went out of his way to make this happen. Top notch all the way around! Thanks, Russell Carter. More
by JRABSTravis
May 02, 2024
Dina is the best! Great service and assistance.! She is always friendly and customer focused! Criswell is fortunate to have her. Great service and assistance.! She is always friendly and customer focused! Criswell is fortunate to have her. More
by wthomasson
Employees Worked With
April 22, 2024
Customer service is outstanding from sales to post delivery. Mike Furman and Jason Witte were very helpful. This is the 3rd Corvette that I have purchased from Criswell Chevrolet. Mike is extremely k delivery. Mike Furman and Jason Witte were very helpful. This is the 3rd Corvette that I have purchased from Criswell Chevrolet. Mike is extremely knowledgable and has a true passion for Corvette. He is great to work with. As the sales manager, Jason helped me get Chevrolet rewards after GM denied my extra bonus points. Can't say thank you enough for the effort. He is very friendly and always kept me informed. This is the place to purchase a Corvette!!! More
by Tony C.
April 19, 2024
Bryan was great overall. VERY pleasant and easy to talk to. Only improvement would be to know more about the actual car/truck specs. VERY pleasant and easy to talk to. Only improvement would be to know more about the actual car/truck specs. More
by Fineview
Employees Worked With
April 17, 2024
Great experience from start to finish of the buying process! Working with -- Mike Furman was flawless. process! Working with -- Mike Furman was flawless. More
by Mchap68203
Employees Worked With
