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Criswell Chevrolet

Gaithersburg, MD

4.8
2,220 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,220 reviews

March 07, 2019

Very helpful and easy getting my first car He was very helpful with getting me all the information I needed and at a great price now I have the car of my dreams and I couldn’t be happier More

by Morgank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Mar 12, 2019 -

Criswell Chevrolet responded

Ahh, thank you so much! We're so excited to hear that Russell was able to help you get into the car of your dreams (and at the right price)! Enjoy your new car and don't hesitate to reach out if you have any further questions.

March 06, 2019

#1 Car Dealership and Sales Rep (Russell Cater) Great Staffing and selection of vehicles. This my second vehicle purchase with Mr. Russell Carter and he's simply the best. He always took he's ti More

by Rakhu2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Mar 12, 2019 -

Criswell Chevrolet responded

Thank you for this outstanding review! We're so pleased that Russell and Steve were able to help you drive off in a car to fit your needs and your budget! If you have any further questions, please do not hesitate to reach out to any of our team members. We're always happy to help!

March 04, 2019

3 great experiences from Ohio I've purchased 3 vehicles from chip in 3 years and I drive 6 hours from Ohio to do my business with chip he is a normal guy who shoots straight no bs More

by Judgedolen
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Mar 07, 2019 -

Criswell Chevrolet responded

Thank you so much for taking the time to highlight the outstanding work and professionalism of Chip! It's thrilling to hear that he makes it worth your while to drive so far time and time again! We value your business and appreciate your continued relationship with Criswell.

March 04, 2019

The salesman the gentleman we dealt with, Mario Adams was extremely helpful and kind. Very informative and great communicator. This was a great experience for us, More

by puchalam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Criswell Chevrolet responded

Congratulations to your daughter on her first car! We are thrilled to hear that Mario helped to put you all at ease and made for a smooth purchase. We look forward to working with you again for all of your future sales and service needs!

March 02, 2019

Mario Adams is a STELLAR person! This was my first experience with Criswell. Our Salesperson Mario Adams was kind, easy going, polite, not pushy at all. He was very patient and prof More

by francine.duley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Criswell Chevrolet responded

Welcome to the Criswell Automotive family! We're so pleased that Mario helped you to have a stress free purchasing experience! We look forward to working with you again for all of your future sales and service needs.

March 01, 2019

As straightforward as they come in this industry Working with Russell was a hassle-free car buying experience, and I truly appreciated the candor/straightforwardness with which he and Criswell Chevro More

by theodorctan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Criswell Chevrolet responded

Congratulations on your new Bolt! We're thrilled that you took the time to share your story and kind words with us! We look forward to working with you again for any future automotive needs.

March 01, 2019

Getting back to the Jeep world! Had the easiest car experience of my life last night @ Criswell in Gaithersburg! HUGE shoutout to Russell for being extremely knowledgeable, answering More

by MissMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Mar 07, 2019 -

Criswell Chevrolet responded

Thank you for taking the time to highlight the outstanding work of our team members! We're so happy to hear that they helped you to find exactly the Jeep you were looking for in a stress free and fun environment!

March 01, 2019

Cadillac Escalade Service provided by the salesperson (Mr. Mario Adams) was absolutely outstanding. He was courteous, knowledgeable, timely, and overall professional. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Boone
Mar 02, 2019 -

Criswell Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 28, 2019

Excellent Experience Purchased a used 2018 Chevy Suburban from Criswell Chevrolet on 2/26/2018. We worked with Mario Adams. Mario was friendly, honest and made the experie More

by MikeB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

Excellent Russell Carter is by far the BEST ever!!!! Excellent service, expertise, you name it. I am thrilled w my new car. Criswell is fortunate to have Russel More

by Love it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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