Criswell Chevrolet

Great car buying experience! My fiance and I had a great experience purchasing at Criswell. The first time we stopped in, we met Peter, but didn't see what we wanted on the lot a My fiance and I had a great experience purchasing at Criswell. The first time we stopped in, we met Peter, but didn't see what we wanted on the lot and left. Peter kept in touch with us though - but with no pressure. When we did see the truck we wanted, Peter responded immediately and put the wheels in motion for us. We ended up purchasing a 2016 Chevy Tahoe. The truck was exactly as advertised and in immaculate condition. Overall, Peter was super professional and assisted us every step of the way. We had a tricky financial situation and a trade-in, but Peter handled it for us with no problem and with the utmost respect and fairness. Signing the paperwork was a breeze too; Peter did as much as he could in advance so we could get in and out of the dealership with our new truck in reasonable amount of time. Our only regret is we should have left this review for Peter earlier! More

Terrible Sales man He is the worst sales man. He doesn't know anything. He didn't show us any offers. I would fire this guy if I were his boss. He is the worst sales man. He doesn't know anything. He didn't show us any offers. I would fire this guy if I were his boss. More

Bait and Switch Criswell Chevrolet overall is a great Dealership, attentive, Customer friendly and aiming to please, except for one Employee Mike Furman, I have know Criswell Chevrolet overall is a great Dealership, attentive, Customer friendly and aiming to please, except for one Employee Mike Furman, I have known Mike for a while and have always liked him. So of course when I decided to buy another Corvette I dialed up Mike. I visited their Sister store in Thurmont MD. to get an idea on price. I was always looking for a 1LZ with a PDR as I have always been about performance not Luxury. I got 2 prices from Thurmont $68000 and $69500. the only difference in the 2 was the PDR, I called Mike and he said that had the same car as the $69500 car at Thurmont but his was better appointed., Well if your charging the customer $4000 extra dollars for basically the same car it better be worth it. I asked if his car (The Sebring Orange car) which was my color choice and had the same amenities was in stock..So taking him at his word I buy the car, it turns out it DOES NOT have a PDR in it and I feel Bamboozled!! But Jason Witte saved the day and was able to make me a fair deal that we both could live with! Awesome job by Jason complete failure on the part of Furman. More

Great communication, friendly and up-front sales Had a great experience with Mario Adams. He was up-front, honest, and very pleasant. Mario was knowledgeable, but also humble and would quickly seek Had a great experience with Mario Adams. He was up-front, honest, and very pleasant. Mario was knowledgeable, but also humble and would quickly seek an answer to a question to which he was unsure. I also worked with Ahsan Javeid on the business portion. He was very friendly and not too pushy on some of the add-ons. Had a great pleasure dealing with both gentlemen, and would happily go through the entire process again. I wish I could give a 4.5-star rating rather than a 5-star due to their financing options. It almost goes without saying, but individuals who are financially-savvy are going to seek financing options from multiple lenders when purchasing used. Due to the nature of my purchase, I needed to act quickly and could not get a pre-approval from my lender that day. Since I was there at the dealership, and they gave me the option of having a few days afterwards to "shop around" for a better rate, I decided to see what they had to offer. "Laughable" isn't a strong enough word to describe the interest rate I was quoted. I quickly got a much better offer and simply brought Criswell a check. If they could have provided me with a rate which even closely resembled the current national average for my credit rating, I would have used them and not thought twice. I would assume that the interest rate is out of the dealer's hands, and rests with the banks with whom they work. I hope they find a larger pool of lenders to provide to their customers. If so, this would be the best dealership I've ever dealt with. As of now, it is tied for first. More

Best Car Buying Experience Best car buying experience. Anthony was professional, honest, responsive and a pleasure to work with. I have purchased other cars and corvettes in the Best car buying experience. Anthony was professional, honest, responsive and a pleasure to work with. I have purchased other cars and corvettes in the past from other dealers - however, never had such a wonderful experience. More

Thank you Mario! Smooth Transaction. I purchased a vehicle from Crisell this weekend. Mario Adams was the Sales Advisor that assisted us. He was really easy to deal with and very low ke I purchased a vehicle from Crisell this weekend. Mario Adams was the Sales Advisor that assisted us. He was really easy to deal with and very low key which was refreshing. I didn't have to go through six rounds of negotiation to get get a fair deal either. While the car buying experience has certainly changed over the years, I recently had a terrible experience at a dealer in New Jersey. This experience with Mario was thankfully the exact opposite. The price advertised online was fair and what I paid and there was no bait and switch like the other dealer. The entire process was relatively quick as well--they didn't make me wait hours for the paperwork to be finished either. The financing portion of the transaction was efficient and without a hard upsell. Mario checked in with me at regular intervals and was exceptionally customer oriented. I would definitley buy here again! More

THANK YOU!!! I purchased a car yesterday from this dealer. Mario Adams is the sales advisor that helped me from start to finish. I couldn't be more pleased with my I purchased a car yesterday from this dealer. Mario Adams is the sales advisor that helped me from start to finish. I couldn't be more pleased with my experience. He made sure that I got exactly what I was looking for. He took the time to listen to everything I stated and made it happen. I highly recommend this dealership to anyone looking. And GO SEE MARIO ADAMS! You will not leave disappointed. More

Mike Furman...Yet Again This is my second vehicle purchase from Mike Furman within the past year. Of course, Mike is known as a rockstar in the world of Corvettes, but let m This is my second vehicle purchase from Mike Furman within the past year. Of course, Mike is known as a rockstar in the world of Corvettes, but let me assure you, Mike is an amazing salesman, and an even better human being. Last June, I factory ordered a 2019 Corvette Grand Sport from Mike. It was my first Corvette purchase, but certainly will not be my last. That process was the smoothest car buying experience I’ve ever had. To that end, when I was considering leasing a new F-150 last month, I reached out to Mike, and found out that Criswell doesn’t sell new Fords. My previous experience with Mike was so positive, I switched my focus back to Criswell brands. After driving past 4-5 Chevy dealerships to take my Grand Sport in for an oil change, I stopped by Mike’s desk just to say hey. I started talking about pickup trucks, and he encouraged me to see if there was anything I liked on the lot. I saw exactly what I wanted in a 2019 Silverado TrailBoss! Fast forward a few weeks to yesterday, and yet again, another great car buying experience with Mike. This guy really knows his craft. I drive past lots of dealerships to take my business to Mike, and plan to continue to do so for the indefinite future. Kudos Mike! More

Thank you Anthony Anthony Vattuone is an incredible salesman. I just bought a 2019 Malibu, and Anthony made sure I received my teacher's discount which I really apprec Anthony Vattuone is an incredible salesman. I just bought a 2019 Malibu, and Anthony made sure I received my teacher's discount which I really appreciated. He found me the exact car I wanted and for the price I needed--no hassles. This is the second vehicle we have gotten from Anthony this year and we will buy or lease our next vehicle when the time comes. Great dealership. More

Chevy Colorado Anthony made the experience wonderful. Quick and easy. We were out the door fast with our new truck. He found us the truck we wanted. There was no len Anthony made the experience wonderful. Quick and easy. We were out the door fast with our new truck. He found us the truck we wanted. There was no lengthy back and forth about prices. Just great to deal with with. More