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Criswell Chevrolet

Gaithersburg, MD

4.7
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,147 reviews

April 22, 2019

Peter Eaton review I contacted the dealership late Friday evening. Peter Eaton responded within 5 minutes. Agreed to meet with me first thing in the morning. I drove 3 1 More

by Tzone22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Criswell Chevrolet responded

We're ecstatic to hear that Peter helped you to have a successful purchasing experience!

April 20, 2019

Worth the Drive Found a Ford Flex with low miles online, drove the 90 minutes north to take a look at it. Peter from the Used Car team was very helpful in reviewing More

by TankerEngr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Criswell Chevrolet responded

Congratulations, we're so happy that Peter was able to help you purchase a car that fit your needs and your budget!

April 19, 2019

Several issues Bought a car, didn’t fill up the tank. Several issues such as wrong vin number on the paperwork and errors on title. Great service with Doug, can say More

by Caddie123
Recommend Dealer
No
Employees Worked With
Don Boone, Abe El-Ghoul, Doug Levene
Apr 23, 2019 -

Criswell Chevrolet responded

We are sincerely sorry that your recent visit was not 100% satisfactory. We value your business and appreciate your choice of Criswell for your automotive needs. Your feedback will be used to evaluate and improve our processes where necessary.

Apr 23, 2019 -

Caddie123 responded

Doug deserves this sale and a raise. As for everyone else how do you log the wrong vin number on the Reginald mess up the title. This was not a complicated sale

April 19, 2019

Another flawless delivery! Mike Furman Rocks! Always finds me the best deals. I would never consider another car purchase anywhere else. In and out in under an hour! Thanks Mike More

by Surfsuo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Apr 23, 2019 -

Criswell Chevrolet responded

Wow! Thank you for taking the time to share this awesome review with us! We're happy to hear that Mike was once again able to help you find exactly what you were looking for!

April 18, 2019

2019 Blazer I ordered a 2019 Chevy Blazer RS from Mike Furman at Criswell Chevrolet in Gaithersburg.He was super helpful,answered all my questions,very low key an More

by b's lazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Criswell Chevrolet responded

Thank you for taking the time to share your story with us! We are ecstatic to hear that you have found your new Blazer to be awesome!

April 16, 2019

Stay far away This guy Steve krafts Ran my credit 12 times without my knowledge and resulting in 12 hard inquiries. when I first found out about this incident be to More

by Giants777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Krantz
Apr 17, 2019 -

Criswell Chevrolet responded

We apologize that your recent experience did not go as well as you had hoped. We hope that in the future, when you are ready, you will allow us another opportunity to help you find your dream car.

April 14, 2019

So easy and professional I factory ordered my 2019 Corvette Grand Sport through Mike Furman. My 1st Corvette and I needed to rely on the most knowledgeable Corvette specialis More

by cadigti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2019 -

Criswell Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Criswell Chevrolet of Gaithersburg and we hope to see you again soon!

April 13, 2019

Best Corvette buying experience I just bought a new Corvette from Mike Furman at Criswell Chevrolet. This is my 5th new Vette purchase in 6 years. My previous 4 were from other deale More

by Mike in Wisconsin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2019 -

Criswell Chevrolet responded

Congratulations on your newest Corvette! We are ecstatic to hear that Mike is consistent in his professionalism and helpfulness.

April 11, 2019

Was a Seamless internet transaction. This was a total internet experience. Mike Furman and Steve Krantz were responsive to all emails and texts. I'll go back to them for my next Corvett More

by JMStruna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Apr 18, 2019 -

Criswell Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to working with you again in the future!

April 10, 2019

Mike Furman Is is Top Notch Purchased from Texas, this was one of the smoothest new vehicle deals I have ever done. Entire process from me deciding on colors, etc was painless. D More

by TXVette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Apr 18, 2019 -

Criswell Chevrolet responded

Outstanding! Thank you for taking the time to let us know that Mike helped you to get your beautiful new car through a recommendation worthy experience.

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