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Criswell Chevrolet
Gaithersburg, MD
2,179 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,179 reviews
August 08, 2024
Peter Eaton and Criswell were great in helping me find my new car. The process was straight forward and efficient. new car. The process was straight forward and efficient. More
by Mhistand
Employees Worked With
August 04, 2024
Clean, nice, informative, helpful, knowledgeable, fun,awesome, great, selection, big, happy, welcoming, refreshing, sharing, experienced fun,awesome, great, selection, big, happy, welcoming, refreshing, sharing, experienced More
by Kathylee1391
Employees Worked With
July 29, 2024
Always have had good service and communication with this dealership and their staff for over the last 10.years. dealership and their staff for over the last 10.years. More
by Pearl
July 26, 2024
Quick efficient purchasing process, we were in and out in 1.5 hours. No pressure to purchase add-ons. 1.5 hours. No pressure to purchase add-ons. More
by dj.sawyer33
July 25, 2024
I returned to Criswell as a satisified customer from 2014. And I came back specifically to Mr. Pete Eaton because he knows the Chevy truck line so well and he really works to get you the vehicle you wa 2014. And I came back specifically to Mr. Pete Eaton because he knows the Chevy truck line so well and he really works to get you the vehicle you want whether he searches or builds and orders it. More
by PGUERCIO
Employees Worked With
July 19, 2024
I had done my homework and knew what I want. Jose had done his homework and made the transaction effortless. This is the way a car sale should be. And then Morris helped out by organizing some f Jose had done his homework and made the transaction effortless. This is the way a car sale should be. And then Morris helped out by organizing some financing, which also happened with speed and ease. Two great professionals. Kudos to Criswell for having these professionals on the team. Thank you for my Chevrolet Suburban LT! More
by Ron
July 18, 2024
Worked with Mr Peter Eaton, who made the purchase experience exceptional! He took his time going over all documents with me and answered all of my inquiries. His colleagues in the finance department experience exceptional! He took his time going over all documents with me and answered all of my inquiries. His colleagues in the finance department Mr Morris Williams and Don Boone were also very kind and courteous making the experience very pleasant. I ended up with the car I've had my eye on for quite a while. Although other dealerships had the car I wanted they just didn't have all the specifications, however Criswell Auto nailed it!! Thanks again for your time and patience and I look forward to doing business with you all again sometime in the near future. More
by That1guy
Employees Worked With
Other Employees :
Morris Williams and Don Boone
July 18, 2024
I ordered my new 2024 Chevy Colorado with several options. Our sales representative, Anthony Vattuone, continually updated us on the status of the order and expected date of delivery. He was enthus options. Our sales representative, Anthony Vattuone, continually updated us on the status of the order and expected date of delivery. He was enthusiastic and consistently and promptly responded to all calls and emails. The entire buying process was clear, easy, and remarkably quick. I would recommend Criswell to anyone. More
by dhumerick
July 17, 2024
Excellent to work with, really does try to make the best deal for you. Great deal for you. Great More
by Sfigler
Employees Worked With
July 17, 2024
We appreciated how the entire process was very simple and straight forward. Great customer service from Brian and Jason. straight forward. Great customer service from Brian and Jason. More
by Sreumont
