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Criswell Chevrolet
Gaithersburg, MD
2,244 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,244 reviews
July 16, 2025
Russell is by far thee most responsive, honest and trustworthy auto sales person that I have worked with since I have been buying cars. I would without question or hesitation recommend Russell to assi trustworthy auto sales person that I have worked with since I have been buying cars. I would without question or hesitation recommend Russell to assist anyone in the market for a new automobile. Simple, straightforward and responsive. He is terrific. More
by db
Employees Worked With
July 16, 2025
Brian was great to work with! He was very knowledgeable about the vehicle! Would highly recommend him to anyone looking to purchase a vehicle. He was very knowledgeable about the vehicle! Would highly recommend him to anyone looking to purchase a vehicle. More
by Megan.goehrung
Employees Worked With
July 10, 2025
Great price. Very knowledgeable salesperson. Always keep informed of order status. The whole process from time of order to delivery of vehicle to CA went smoothly Very knowledgeable salesperson. Always keep informed of order status. The whole process from time of order to delivery of vehicle to CA went smoothly. My only complaint is that I wish I was informed of the 2026 model updates. If I would have kyanout these model changes I would not have placed an order for a 2025 model. I would have waited to place an order for the 2026 model. That’s life! I have been waiting over 65 years to purchase a Corvette, so I’m looking forward to taking delivery next week. More
by hjletz
Employees Worked With
Other Employees :
Chinese gal. Cannot remember her name, but she was great to work with. 5 stars!
July 02, 2025
The salesman worked with me over several months to get the vehicle I wanted at a fair price. the vehicle I wanted at a fair price. More
by MM
Employees Worked With
June 30, 2025
The dealership mad it easy to do everything over the phone and all I had to do was show up pay and drive. phone and all I had to do was show up pay and drive. More
by whitlockjt
June 26, 2025
Criswell was easy to work with. I bought my Corvette from them from out of state. I’m in Utah. First time I’ve ever purchased a car that way but they made it easy to do. They were a I bought my Corvette from them from out of state. I’m in Utah. First time I’ve ever purchased a car that way but they made it easy to do. They were able to arrange the shipping and had the car delivered to my front door. Overall it was a smooth process. Thanks again. More
by Jared
June 25, 2025
I love working with Charles, I pull right in, tell him I need an oil change and whatever other maintenance concerns I have and he always has me out of there with a ride to work in minutes. He is a delight a need an oil change and whatever other maintenance concerns I have and he always has me out of there with a ride to work in minutes. He is a delight and always has my Tahoe washed for me. I really appreciate how well he listens and suggests but never pressures. A gentleman. More
by greenjenny87
Employees Worked With
Charles Patterson
June 22, 2025
The sale process was smooth and efficient. I really appreciate the great customer service. Definitely will be back! I really appreciate the great customer service. Definitely will be back! More
by MMahmood
Employees Worked With
June 11, 2025
brian was great! he helped me and my mom with everything we needed after my first car was totaled and i am very happy with my new car :) he helped me and my mom with everything we needed after my first car was totaled and i am very happy with my new car :) More
by mbordini15
Employees Worked With
