Criswell Acura

Great Customer Service First and foremost Gerry knows what he is doing. I did one day worth of car shopping i visited two different dealerships before coming to see them and First and foremost Gerry knows what he is doing. I did one day worth of car shopping i visited two different dealerships before coming to see them and the service with Gerry was phenomenal. He told me everything i needed and wanted to know about the car i was testing and more. The service even went beyond my purchase helping me set my car up and even following up a day later and answering questions. Need a Acura go talk to Gerry! More

Great group of guys! First of all, this was easier than the lease that I had previously done by far! They got me into the car I wanted and coming all the way from Pittsbur First of all, this was easier than the lease that I had previously done by far! They got me into the car I wanted and coming all the way from Pittsburgh, I was a little hesitant that there would be more surprises. Nope, got there, signed the papers and drove away. I will be coming back to this dealer in the future when I girlfriend is at the end of her lease! More

Happy Customer I went to Criswall Acura of Annapolis just to test drive the 2016 MDX and ask a few questions that I could not find the answers to online. I walked ou I went to Criswall Acura of Annapolis just to test drive the 2016 MDX and ask a few questions that I could not find the answers to online. I walked out with a car that exceeded all my expectations. The sales team was knowledge, honest, and worked within my budget. The finance team was able to me a great rate...no complaints. Great place to visit in a no pressure environment. More

Great service and customer relations I am very grateful for the customer service, professionalism, and support received from all of the staff at Criswell Acura. I hope to be a Criswell c I am very grateful for the customer service, professionalism, and support received from all of the staff at Criswell Acura. I hope to be a Criswell customer for many years More

Superb Service! The staff at Criswell Audi of Annapolis were nothing short of fantastic and awesome in the customer service process of purchasing a vehicle at their l The staff at Criswell Audi of Annapolis were nothing short of fantastic and awesome in the customer service process of purchasing a vehicle at their location. The staff comprised of Shanni Cannon, Dawn Harper and Tom Stancavage provided a complete “no pressure” deal to my family. This was by far the smoothest process in trading and buying a car that we have ever experienced. I will strongly encouraged and recommend this dealership any day of the week. The Ms. Shanni Cannon rocks as our sales client. She was tremendously Courteous and Thorough with the test driving and explaining the vehicle components we purchase. Along with Mrs. Dawn Harper the financial specialist who explained in detail the additional packages of service for the vehicle we obtained. Last but not least We could not forget the Manager Tom Stancavage for working the deal with the numbers for our trade in that we could mutually agree upon. Keep up the great professionalism and customer service. I highly recommend this team of people if you are looking to purchase a Audi. You don’t have to look no further than Shanni Cannon at Criswell Audi of Annapolis. This team will make every effort to get you into the Audi that you dream and want! More

Awesome Experience @ CAA- Extremely Satisfied Customer! I went looking for a used vehicle at Criswell Acura Audi Annapolis. I was immediately greeted at the door by Vance Ellis. Vance was pleasant, asked t I went looking for a used vehicle at Criswell Acura Audi Annapolis. I was immediately greeted at the door by Vance Ellis. Vance was pleasant, asked the right questions, and customized the price and service to our needs. I showed them the KBB on the car I was interested in, and they beat it by $1000 less than the KBB value; there wasn't a need for price haggling back and forth. I barely write reviews, but this dealership gave me such an excellent experience that I felt that people need to know how great everyone is at this dealership! Thanks, Vance & Alan Hannon (Pre-Owned Sales Manager) for all your help! We will see you in the future for our next car! More

Awesome Experience! I highly recommend the dealership and the honest, fast, and efficient service I received. My salesman, Brandon Stanley was very accommodating and will I highly recommend the dealership and the honest, fast, and efficient service I received. My salesman, Brandon Stanley was very accommodating and willing to go the extra mile for my business. The Sales Manager, Lamont Randall was simply “THE BEST”! He stepped in by email and phone when I emailed Brandon and he was not available. He stayed late to ensure I was taken care of. He did not have the salesman running back and forth with fake offers-“Simply The Best”. Finally, Angela Behr was fast and friendly and got me out of the office quickly. Thank you Criswell Acura team for the best car purchase transaction I have ever had out of 5 dealerships! More