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Crews Subaru of Charleston - Service Center

North Charleston, SC

4.4
113 Reviews

113 Reviews of Crews Subaru of Charleston - Service Center

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May 18, 2019

Deceptive Advertising I took my 2016 Forester to Crews Subaru earlier this week to have the oil changed and tires rotated. Everyone was polite and professional and the car More

by Traveler74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra Brown
April 02, 2019

Crews Subaru is great I always receive timely, courteous, professional service at Crews Subaru. My car was ready before I expected and the work was done right. Crews is a g More

by gwlitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Cowgill
Apr 16, 2019 -

Crews Subaru of Charleston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Crews Subaru of Charleston. If you have any further questions, please give us a call. We're always happy to help!

March 14, 2019

Crews Review I have purchased my last 2 vehicles from Crews and both experiences were stress free. Also the service staff is awesome! I loved the Outback but lov More

by Susiecake53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parish, Steven Turko
Mar 20, 2019 -

Crews Subaru of Charleston responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 03, 2019

Very poor customer service For a place of business that advertises "world class customer service" I had expected much better. On 02.25.09 I arrived at 3 pm for my scheduled(3pm More

by Jernordic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Peters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maniscalchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Parish, Matt Davis
Apr 10, 2019 -

Crews Subaru of Charleston responded

Very poor customer service

February 24, 2019

Bad experience We took our car in for an oil change and was treated so bad by the service mgr. Jason P. , my wife told me never to go back to that dealership for any More

by Chase169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Parish
February 18, 2019

Excellent Service Crews Subaru has excellent employees giving excellent service. I’m always greeted immediately. The service technicians are very helpful and explain cl More

by GrammyLynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krissy Duncan
Feb 20, 2019 -

Crews Subaru of Charleston responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2019

Great Service Department Matt was very attentive, on-time, and went beyond the call to make sure everything was handled properly...and at a good price. I definitely feel that More

by GhostInTheMachine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Feb 07, 2019 -

Crews Subaru of Charleston responded

Hi, we're very happy to hear Matt was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Crews Subaru of Charleston

January 16, 2019

Disappointed Told l have a problem with SRS. No replacement part was available for installation. Don’t know when part under front passenger seat will be installe More

by Wildbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Cowgill
Jan 22, 2019 -

Crews Subaru of Charleston responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know. We hope you have a great day.

January 10, 2019

very courteous and prompt. They are always very courteous, letting you know whats going on. They let you know if something needs to be replaced before they just do it. Service More

by outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhett Crull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont really remember who helped me. All have been great., Krissy Duncan
Jan 16, 2019 -

Crews Subaru of Charleston responded

Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

January 04, 2019

Great customer service We were traveling through the area and needed a new key fob for our Subaru. We're not one of their regular customers and they will probably never see More

by Nh travelers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominika
Jan 08, 2019 -

Crews Subaru of Charleston responded

Hi, we are very happy to have provided you with such a positive experience! We're so happy we were able to help you out and get you a new key fob! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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