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Crews Subaru of Charleston - Service Center
North Charleston, SC
113 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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113 Reviews of Crews Subaru of Charleston - Service Center
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May 16, 2020
I have been to this dealership for the purchase of 2 previous Subarus. I now have an Ascent and I still come here for service. I enjoy the people I come in contact with. They are very helpful and trea previous Subarus. I now have an Ascent and I still come here for service. I enjoy the people I come in contact with. They are very helpful and treat you well. Thank you Crews Subaru! More
by bonnieh590
Employees Worked With
Alisia
April 10, 2020
express service Crews Subaru staff are the best. I love the express service option..makes it easy to drop in at my convenience. Keep up the good work Crews Subaru staff are the best. I love the express service option..makes it easy to drop in at my convenience. Keep up the good work More
by linda
Employees Worked With
Sorry, I don't remember. two very nice women in the express service area
April 09, 2020
Efficient and plesant Staff is very personable. Everyone is efficient. the facility is very clean and pleasant. Overall this was another very pleasant experience. Keep Staff is very personable. Everyone is efficient. the facility is very clean and pleasant. Overall this was another very pleasant experience. Keep up the good work. More
by pcooler
Employees Worked With
Matt Davis, Shawn Cowgill
March 05, 2020
Just wanted to say a huge thank you to Jason and the guys at crews Subaru service Department. I had initial complaints over a leaking radiator, but Jason and his staff went above and beyond to ensure my sati at crews Subaru service Department. I had initial complaints over a leaking radiator, but Jason and his staff went above and beyond to ensure my satisfaction. I truly am grateful for the response and professionalism shown today. 5 stars. More
by Chris Turner
Employees Worked With
Jason Parish, Matt Davis
February 14, 2020
Excellent Service & Friendly Staff Our experiences with the service department at Crews Subaru have been smooth & easy. We find the friendly staff to be effective & knowledgeable. Our O Our experiences with the service department at Crews Subaru have been smooth & easy. We find the friendly staff to be effective & knowledgeable. Our Outback with Eyesight has performed very well for 5 years and our daughter is in the Outback “club”. More
by bafrala
Employees Worked With
Matt Davis, Shawn Cowgill
February 10, 2020
I brought my 2019 Accent in to have a 6 month 4000 mi service and to check brakes which were squealing .after a two hour wait I was told they had to order parts I was called back to replace brakes, af service and to check brakes which were squealing .after a two hour wait I was told they had to order parts I was called back to replace brakes, after a two hour wait I was told they had to order a special tool to fix my brakes and they would call m when it came in my brakes are still squealing and there is another two hour wait to replace them when it does six hours of waiting, three, hour long trips to and from dealership I love my car and like the folks at Crews Subaru but really. More
by chevy.37
February 10, 2020
They have always been so friendly and eager to please. I went in with a noise that could not be replicated at the time. They spent time and effort to make sure everything was perfect. went in with a noise that could not be replicated at the time. They spent time and effort to make sure everything was perfect. More
by Folly
Employees Worked With
Jason Parish
January 06, 2020
CREWS Subaru ROCKS ! CREWS Subaru Sales and Service is the BEST ! EVERY visit is a terrific experience ! The sales staff and service department are top in their field ! CREWS Subaru Sales and Service is the BEST ! EVERY visit is a terrific experience ! The sales staff and service department are top in their field ! Everyone makes you feel like one of the family ! Even when I stopped by unannounced with a question about an alert icon on my display, it was no big deal and they checked into it for me ! I love this dealership and would give more stars if I could ! I will be purchasing from them in the future for sure ! More
by cwsaleeby
Employees Worked With
Other Employees :
Cierra, Jonathan in the Service Dept., Jason Parish, Matt Davis
December 16, 2019
Awesome Service Team The service team is awesome to deal with. When the check engine light came on I was taken in without an appointment and the defective item was replace The service team is awesome to deal with. When the check engine light came on I was taken in without an appointment and the defective item was replace. Then when it came on again they keep our car and give me a loaner to drive until they could find out what was wrong. It turn out the the new sensor that was replaced. The new sensor turn out to be defective and they replaced the it with a new one and now the car is fixed and runs great. A big thank to Shawn and the service team More
by icenfire64
Employees Worked With
Shawn Cowgill
November 25, 2019
Excellent service department My wife and I were passing through Charleston on our way back home to Idaho, and I knew it was about time to replace the rear brake pads on our 2017 O My wife and I were passing through Charleston on our way back home to Idaho, and I knew it was about time to replace the rear brake pads on our 2017 Outback. The original pads were still in the car at 82,000, so we were pleased about that. Anyway, we were able to make a same-day appointment on Crew's website this morning and brought in the car at 2 pm as scheduled. We were back on the road just a few minutes after 3 pm! The cost was a very reasonable (and competitive) $185 plus tax. Our service adviser Jonathan was excellent - and even let us know the front brake pads were doing great; did not need replacement. We spend the month of November in Charleston each year, and it's good to have Crew Subaru in town. More
by Tom A.
Employees Worked With
