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Crews Subaru of Charleston - Service Center
North Charleston, SC
111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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111 Reviews of Crews Subaru of Charleston - Service Center
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December 27, 2022
Exceptional service. Friendly atmosphere. Professional. Always understanding. Empathetic. Excellent communication. Very efficient. Works towards my schedule. Friendly atmosphere. Professional. Always understanding. Empathetic. Excellent communication. Very efficient. Works towards my schedule. More
by Edfonvielle
Employees Worked With
Kameron
November 07, 2022
I take my vehicle to this dealership on a regular basis for service. This recent service (oil change), I mentioned to the customer service rep that my fluids were empty and have obviously not been topped for service. This recent service (oil change), I mentioned to the customer service rep that my fluids were empty and have obviously not been topped off on my prior visits. She said she would for sure make a note of that and have them take care of that, when I picked up my vehicle and stopped to change out the BAD battery that Subaru would not change, I noticed again that my fluids were still empty. So along with the overpriced battery that I was forced to purchase, I also purchased fluids to add to my car. Thank you for nothing! More
by andreac21s
Employees Worked With
October 31, 2022
Crews Subaru always provides amazing service. They were on time as scheduled, courteous and friendly. Thank you for great service. They were on time as scheduled, courteous and friendly. Thank you for great service. More
by fairchild.family
Employees Worked With
Other Employees :
Jason Parish, Krissy Duncan
October 27, 2022
Such a great team! Jason and his crew ALWAYS give me great customer service and make ya feel like you're more than just another name on an invoice ticket. Keep it up y' Jason and his crew ALWAYS give me great customer service and make ya feel like you're more than just another name on an invoice ticket. Keep it up y'all .. you've got my service & sales business for life. More
by RitasRealEstate
Employees Worked With
Jason Parish
August 30, 2022
Without a doubt the all-around best dealership I have ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. More
by thetaxoffice1040
Employees Worked With
Other Employees :
Jason Parish, Al Monaco, Matt Davis, Krissy Duncan
August 15, 2022
They are ok on service and we still have problem with electronics that was the reason we came in. electronics that was the reason we came in. More
by b_hoener@yahoo.com
August 08, 2022
Tire pressure sensor came up called dealership took in to fastlane service checked all tires for damage or nails Inflated to specs and reset sensor out within 30to45 minutes fastlane service checked all tires for damage or nails Inflated to specs and reset sensor out within 30to45 minutes More
by Drewsy
Employees Worked With
Kameron,Nichole
July 24, 2022
Staff courteous and helpful - people at desk are quite knowledgable about service and repairs; however, after 2 visits my car is still missing or skipping. I should have noted name of woman at service des knowledgable about service and repairs; however, after 2 visits my car is still missing or skipping. I should have noted name of woman at service desk - very impressive and able to solve a couple problems without service people - such as trunk not closing and one other item which I can't recall. More
by wcartersc
February 21, 2022
This place has unacceptable business practices. Every 2-3 weeks, I'm getting red fagged messages to schedule a repair of recalled part on my Subaru Outback starting November 2021. If not repaired, Every 2-3 weeks, I'm getting red fagged messages to schedule a repair of recalled part on my Subaru Outback starting November 2021. If not repaired, the engine could be ruined. I called many times to put my car on their schedule without any success. There is only one person to do that and amazingly she is either out of the office or on the phone or unavailable for 4 months. Today I was told that they don't have necessary parts for the nearest future. I was also told to call them if my car is shaking violently or driving uncontrollably. Will I be able to call them before the crash? More
by tig477
Employees Worked With
September 20, 2021
Alisha provided me with the utmost help and understanding and is the most courteous individual I have had the pleasure to meet in a very long time. Everything went seamlessly from start to finish. All busi and is the most courteous individual I have had the pleasure to meet in a very long time. Everything went seamlessly from start to finish. All businesses should strive to have an employee like Alisha. She's a keeper. Sincerely, Richard Frasch More
by rfrasch1
Employees Worked With
