Crews Subaru of Charleston - Service Center

Excellent customer service!! We were due for our first oil change with our Subaru and I called first thing in the morning and spoke to Matt in the service department. He said that We were due for our first oil change with our Subaru and I called first thing in the morning and spoke to Matt in the service department. He said that he would be expecting me when i arrived and he would drive me to work so they could service the car. When I arrived I didn't have to wait at all for Matt to take me and about 45 minutes later Matt called to say the car service was completed. Matt told me that he would have another gentleman follow him to my work so they could bring the car to me instead of me having to get a ride back to the dealership to pick it up. When Matt arrived with our car he told me that they changed the oil and did a tire rotation which was part of the service and they even ran it through the car was for us!! That was an excellent surprise and it was greatly appreciated!! You don't find many companies or service departments that go the extra mile for the customer just because. Subaru of Charleston has some of the best customer service we have ever experienced. We recommend them to everyone we know!! More