Crews Subaru of Charleston

Everyone is cheerful and helpful. I never have to worry about the service I will get. I never have to worry about the service I will get. More

1st time using this dealership (recently moved to Huntsville. Everyone was very nice from person making the appointment to the technicians etc. Huntsville. Everyone was very nice from person making the appointment to the technicians etc. More

I brought my car in for service. They performed all necessary work. Didn’t try to sell me anything extra. And I was on my way. They performed all necessary work. Didn’t try to sell me anything extra. And I was on my way. More

Waited 3. 5 hours for a change of a broken tire to a new one. 5 hours for a change of a broken tire to a new one. More

You had my car for 4 days therefore you gave me a loaner which I had to return with a full tank of gas or you was going to charge me $8.00 a gallon to fill it, however when I got in my car the gas light was which I had to return with a full tank of gas or you was going to charge me $8.00 a gallon to fill it, however when I got in my car the gas light was on, which I assure you it was not when you took it. I believe you have gotten to big for your britches, this is not the customer service I used to get. You can't even talk to a human anymore. Attention to detail is lacking, last time you had my car, they did not replace the Subaru emblem on the tire, this time the valve stem cap is missing!! More

The service department deserves a rating of 10. The counter people and the mechanics explain everything to you. The car is taken back in a timely manner. And the work is done right? You don't have The counter people and the mechanics explain everything to you. The car is taken back in a timely manner. And the work is done right? You don't have to come back More

Always pleasant when arriving. Helpful in everyway. Sierra Brown is an excellent employee. #1 team. Helpful in everyway. Sierra Brown is an excellent employee. #1 team. More

Very good experience with Crews Subaru. The people are friendly and maintenance work is thorough and seems quick; though it easy to lose track of time in the pleasant waiting area. The people are friendly and maintenance work is thorough and seems quick; though it easy to lose track of time in the pleasant waiting area. More

I've been dealing with Crews Subaru since purchasing my first Subaru in 2011. They have promised to take good care of me and I'm holding them to it. Although Pam in finance and Millet in sales are great he first Subaru in 2011. They have promised to take good care of me and I'm holding them to it. Although Pam in finance and Millet in sales are great helps, most of my interactions have been with various service advisors and mechanics. Each one, Alisha, Sierra, Justin, Doug (with loaner cars), Jason, or my mechanic, John Carlin has met and exceeded my expectations every time. John ensures that my vehicle is ready for my regular road trip adventures. I've even gone in with a rather nit-picky question and it is addressed with courtesy, efficiency and cheerfulness. I'm afraid that they are stuck with me as long as I'm a car owner. More

Great service. Very friendly staff that takes the time to understand what you need and keeps you informed on the progress of the job and check with you before doing Very friendly staff that takes the time to understand what you need and keeps you informed on the progress of the job and check with you before doing anything beyond what you came in for. More