Crews Subaru of Charleston

The Best Car-Buying Experience I've Ever Had On 7/30/16, we purchased a 2017 Subaru Outback 2.5i Limited. I am retiring in a few years so we thought we'd get a vehicle that we had confidence woul On 7/30/16, we purchased a 2017 Subaru Outback 2.5i Limited. I am retiring in a few years so we thought we'd get a vehicle that we had confidence would stand the test of time. I am 62 and in all my years, this was the best car-buying experience I've had. The Vehicle" Read the specs on the Outback 2.5i Limited and you get an idea of what a great vehicle this is. But drive it and get a first-hand look at all the great features offered and you will be hooked. I love it! It had everything we wanted including a large rear interior to store our gear. This is truly an exciting vehicle. The Sales Staff" Robert K. was the sale rep we dealt with and we couldn't have been more happy. He was an easy-going, no-pressure guy who answered all our questions, be they about mechanical, electrical or style issues. We arranged to purchase a vehicle that was due in August with a deposit of earnest money. Robert then helped me to file applications with the Finance department so we could streamline that process. When a few short days later Robert called to say our Outback had arrived, we were elated. On the day we bought the car, Robert took the time to go over the Outback features in detail, giving us a thorough tour of the vehicle and going over the User Manuals. We got an excellent overview of everything. It was clear-cut, understandable and fun! There was s lot to go over, but it didn't take long, Robert is easily the best sales rep I've had the pleasure to do business with. Thanks! By the way, all the staff we encountered were nice, polite and unobtrusive, Again, no high-pressure, but staff that treat you the way you wanted to be treated. Well done, all. The Finance Department: Usually the most dreaded, drawn out phase of car-buying, Crews Subaru did it right. Take some simple credit applications, a fantastic, state-of-the-art, hi-tech desktop and Ms. Pam's savvy and experience, and everything was done in less than 30 minutes! Amazing. See it to believe it. It had been a long day already when we got to Crews and I knew my wife would not want to go through the usual haggling. There was nothing to worry about here. Finance experience was picture perfect! Get the best car from the best people. go to Crews of Charleston!!! More

2016 Forester I came to Saburo to looked at an 2015 outback got interested in a 2016 crosstrek and left with a forester 2017. Saburo had many great options and I l I came to Saburo to looked at an 2015 outback got interested in a 2016 crosstrek and left with a forester 2017. Saburo had many great options and I left with a great car and met great folks. More

Great experience Great no hassle experience! Smooth transaction! Worked for me to get me where I wanted to be!! The whole process was quick efficient and streamlined. Great no hassle experience! Smooth transaction! Worked for me to get me where I wanted to be!! The whole process was quick efficient and streamlined. Definitely recommend this place to anyone!! More

Outstanding Great people. Barry did a good job with us. He got us what we wanted. The place was clean, the parking lot was organized. Thanks Great people. Barry did a good job with us. He got us what we wanted. The place was clean, the parking lot was organized. Thanks More

Best Car Buying Experience! From the moment I walked inside of Crews Subaru, I was welcomed and treated as if I was the most important person in that building! I would like to th From the moment I walked inside of Crews Subaru, I was welcomed and treated as if I was the most important person in that building! I would like to thank Ralph Hunt and Pam Baker, who made purchasing my new Outback seamless. I love my new car and will absolutely recommend Ralph, Pam, and Crews Subaru to my family and friends! More

New lease My husband and I were able to negotiate a great lease on a 2016 Subaru Legacy last Thursday. We primarily worked with Barry Childress, who was an exce My husband and I were able to negotiate a great lease on a 2016 Subaru Legacy last Thursday. We primarily worked with Barry Childress, who was an exceptional salesman in that I never felt like he was trying to get me into a car I couldn't afford or wasn't interested in. To echo a previous reviewer, I agree that he was super friendly and was extremely knowledgeable about the dealership, the Subaru brand and the specific model car I ended up with. It was a hard sell for me, as my attitude was that the Nissan Maxima is hands-down the best sedan ever made, but it's only taken a few days to make me a believer in the Legacy as well. A big thanks to Barry, Josh and the team at Crews Subaru for all their help!! More

No pressure...just good salesmanship from a terriffic staff! Jason Flanagan, salesman, along with Josh and Carmelo, were extremely polite and helpful. I had done my homework. Never felt rushed. Wonderful experi Jason Flanagan, salesman, along with Josh and Carmelo, were extremely polite and helpful. I had done my homework. Never felt rushed. Wonderful experience for me!! More

Car buying made easy ! Everything went quickly. Barry was not high pressure, but very informative and friendly. Will recommend him and Crews to everyone! Great job. Thank yo Everything went quickly. Barry was not high pressure, but very informative and friendly. Will recommend him and Crews to everyone! Great job. Thank you! Will be back More

Second purchase This is the second time we have purchased from Crews Subaru and couldn't be happier. The entire team is great and Trey is just awesome! He even rememb This is the second time we have purchased from Crews Subaru and couldn't be happier. The entire team is great and Trey is just awesome! He even remembered all 4 of our children's names. That to us meant a lot! Thanks Trey for the personalized service. More

The best ever!!! As indicated by the title, this was the best experience ever when it came to purchasing a vehicle. We dealt primarily, in order of appearance, with L As indicated by the title, this was the best experience ever when it came to purchasing a vehicle. We dealt primarily, in order of appearance, with Linda, Ralph, Jason & Pam. Each with their own responsibilities they worked together as a team. There was no pressure, no sense of tension between sales reps as in other dealerships, no endless back and forth about the numbers. The staff appeared to genuinely respect one another and help one another to make the entire process seamless and flawless. There were no unnecessary delays in negotiations, they were genuine in their willingness to be the best hosts possible. Our purchase? A used Prius V we found online. It was a two hour drive from our home to the dealership but the staff made it all worthwhile. First contact was with Linda Breedlove who responded to my email inquiry. She did great research for me in answering all my questions. Why am I writing this review? While researching vehicles online I also checked the reviews on the dealerships. The reviews about Crews Subaru were very positive and led me to them. My hopes are this review will also lead others to Crews so they can experience the same genuine caring we received in making our purchase. 5 Stars all the way! More