Crews Subaru of Charleston

Wish I had come here years ago. Everyone was soo helpful and kind - my experience was so nice, my wife bought a new car when she took me to get mine. Great dealership. Everyone was soo helpful and kind - my experience was so nice, my wife bought a new car when she took me to get mine. Great dealership. More

Great experience After much research, I had decided to buy a Subaru Forester. I got a reasonable price over the phone and started the financing application on line S After much research, I had decided to buy a Subaru Forester. I got a reasonable price over the phone and started the financing application on line Saturday, Ralph Hunt called me within an hour of my submission. I explained my desire to come on Monday to check it out. Monday was the last day of 0% interest. Ralph met me at the door, we talked about my wants and deal breakers.. He introduced me to Josh and made sure I got the deal I wanted. After price agreement he handed me off to Pam who handled all the financing details. She was friendly, helpful, and answered all my questions. You can tell she enjoys her job. With papers signed the car was sent for clean up and Ralph reviewed all the options, manuals, and contacted my insurance. Once the car was ready Ralph carefully reviewed all the features of the car while sitting in the car. He made sure everything was right, even moving the cross bar so it didn't interfere with the panoramic moon roof. Great experience all the way thru. Thanks, Tracie, Ralph, Josh, and Pam for making my Subaru dream a reality More

I traveled 200 miles to purchase my car from Crew. I traveled 200 miles to purchase my car from Crew in 2015 and again this year 2016. The internet sales staff and Sales people are fantastic. I sent th I traveled 200 miles to purchase my car from Crew in 2015 and again this year 2016. The internet sales staff and Sales people are fantastic. I sent them a list of what I wanted and they sent me a vin# and time it would be in stock. I arrived before opening to check out their lot and was impressed by the amount of selections they had in all Subaru models. I was in and out of the show room with a new car in less than 2 hours. Would I go back again? YES! With no hesitation. Crew's Crew deserves more than 5 Stars! More

A pleasurable experience After reading the excellent reviews of the Forester in Consumer Reports, my wife and I knew before we arrived at Crews Subaru what we wanted to test d After reading the excellent reviews of the Forester in Consumer Reports, my wife and I knew before we arrived at Crews Subaru what we wanted to test drive. We met Millet DeAngles as we arrived, and he took us directly to the Foresters. He had a thorough knowledge of Crews' inventory which was extensive..After choosing our Forester, we went inside to discuss the purchase. The dealership's facilities were clean, modern and comfortable. I had forgotten placing a fraud alert on my Equifax credit report about five years ago when I saw an account I didn't recognize, so we had to make another trip back to complete our purchase after removing the alert from my report. Millet had our car saved for us before we returned, There was another couple there wanting to buy "our" car, but Millet gave us first right of refusal. Pam Baker made the financial decisions easy and helped us get what we wanted at a price we could afford. We love our car and Crews Subaru. More

Excellent experience Overall, my experience at Crews Subaru was excellent. They were attentive, friendly, and thorough. Trey, the sales rep we worked with, was patient and Overall, my experience at Crews Subaru was excellent. They were attentive, friendly, and thorough. Trey, the sales rep we worked with, was patient and super helpful working with Josh to get our payments where we needed them to be. The only negative was the fact that before coming in i called to specifically ask whether they had the ability to coordinate my lease turn in with Hyundai. That was very important for me to know as my husband and I were simultaneously juggling the purchase of a new home/mortgage so time is at a premium. The sales rep I spoke with on the phone (not Trey!) told me unequivocally that yes that could and would do this. I never said anything about trading the hyundai in, rather very specifically discussed my lease end situation. It wasn't until I was signing my new lease paperwork that I learned they could not coordinate with Hyundai. Fortunately Pam and Trey made things right but others be forewarned...only the lessee can turn in the leased vehicle. Thanks to all at Crews subaru though...I LOVE my new Forrester and will probably be a customer for life despite that small hiccup. More

New Car Purchaes Jeremy worked hard to really show us what an outback can do and all of the features that ultimately led to this purchase. I tested nine different cars Jeremy worked hard to really show us what an outback can do and all of the features that ultimately led to this purchase. I tested nine different cars before deciding on the 2017 Outback. Between Jeremy's patience and hard work and Pam's super speedy, but spectacularly amazing paperwork skills, our experience was great. More

New car purchase Staff was efficient, timely and responsive. Purchase was easy and very fairly priced. Communications were timely and clear. They were flexible when we Staff was efficient, timely and responsive. Purchase was easy and very fairly priced. Communications were timely and clear. They were flexible when we changed vehicles at the last moment. Would purchase there again without hesitation. More

Exceptional Customer Service - Walked in ready to buy. Knew what we wanted. Knew what we wanted to pay. Knew I didn’t need to be sold just assisted with a cash transaction. Ever Walked in ready to buy. Knew what we wanted. Knew what we wanted to pay. Knew I didn’t need to be sold just assisted with a cash transaction. Everything went off so smooth. Millet did everything we asked, even did the recalls. Josh made the deal happen, at my numbers and Pam made closing was a synch. Highly recommend this dealership. Very personable, listened to my needs and made the deal happen. I can honestly say it was the most pleasurable car deal I’ve ever done! More

Car buying made easy I've been buying cars every 2 or 3 years over a 45 year span. Crews Subaru and Trey Norwood handled my recent purchase without a hitch. I actually I've been buying cars every 2 or 3 years over a 45 year span. Crews Subaru and Trey Norwood handled my recent purchase without a hitch. I actually enjoyed the process! More

Loving my new Subaru This was my first new car purchase in a long time - I love my Subaru! They were fast, friendly and it was an excellent experience! This was my first new car purchase in a long time - I love my Subaru! They were fast, friendly and it was an excellent experience! More