Crews Subaru of Charleston

Purchased an Outback We got rid of our polluting VW diesel and dumped the liars that built them. We previously owned an Outback, but wanted to be sure of our next car, bec We got rid of our polluting VW diesel and dumped the liars that built them. We previously owned an Outback, but wanted to be sure of our next car, because we wanted to keep it for a long time. We worked with Jeremy while looking at other models; Kia, Volvo, Ford, Nissan, and others. Jeremy was very patient over several visits to the dealership, and we felt no pressure to be pushed into a decision. We wanted a car for road trips and camping, and in my opinion nothing compares to the quality or value of the Outback. I highly recommend Crews Subaru and Jeremy. More

Leased Forester Ralph Hunt at Crews Subaru (N CHS SC) was very patient and knowledgable about the Subaru products which met our vehicle needs and financial means. Ral Ralph Hunt at Crews Subaru (N CHS SC) was very patient and knowledgable about the Subaru products which met our vehicle needs and financial means. Ralph was a pleasure to deal with and illustrated a no pressure sales strategy. Will buy again from Crews. More

Very good car buying experience The overall buying experience was very positive. We knew what we wanted, found the car and negotiated the price online, and then just went to the dea The overall buying experience was very positive. We knew what we wanted, found the car and negotiated the price online, and then just went to the dealership to finalize the purchase. The experience was pleasant, Barry and Pam were very nice and we never felt pressured or stressed. More

Stress-free car buying experience We were greeted immediately by Ralph Hunt upon our arrival. He quickly gained our trust and confidence. His number one concern was to make sure we We were greeted immediately by Ralph Hunt upon our arrival. He quickly gained our trust and confidence. His number one concern was to make sure we found the right vehicle with the right options for us. There was no 'up-sell' or financial maneuvering. He just wanted to make sure we enjoyed our experience and would leave happy - regardless of whether we purchased a vehicle or not. He accomplished his goal - we did purchase a 2017 Forester and are completely satisfied. We then worked with Pam Baker to complete the purchase. She was also a pleasure to deal with and did not attempt to rush us even though it was getting a bit late. We would highly recommend this dealership and will not hesitate to return the next time we are in the market. More

Outstanding The car buying experience with this dealership is low pressure yet efficient. I would highly recommend them. This is my first car with Crew Subaru, The car buying experience with this dealership is low pressure yet efficient. I would highly recommend them. This is my first car with Crew Subaru, but I would definitely return. More

Pleasant car buying experience Just bought our second car from Crews Subaru and just like the first time they made everything so easy. Very professional and helpful. I can't imagine Just bought our second car from Crews Subaru and just like the first time they made everything so easy. Very professional and helpful. I can't imagine there is anywhere else that does a better job. More

Best experience This was my first new car buying experience and I couldn't have asked for more from Crews Subaru or Scott. I got a great price, a perfect car, wonderf This was my first new car buying experience and I couldn't have asked for more from Crews Subaru or Scott. I got a great price, a perfect car, wonderful conversation and a warm welcome starting at the front door with the GM himself. I recommend them to everyone. More

Crews has always been a pleasure to deal with I found the sales staff (Trey and Jeremy) and Pam in finance very easy to work with. I especially needed to take my time and needed space to make my c I found the sales staff (Trey and Jeremy) and Pam in finance very easy to work with. I especially needed to take my time and needed space to make my car buying decision which is why I returned to this dealership after buying a Saturn there in 2008. I felt that they offered me a fair price the first time and didn't need to haggle. Trey and Jeremy made me feel comfortable throughout the buying process and I really felt good about my purchase. I am completely satisfied with my car buying experience at Crews. More

Stay away from this place worst experience in my life with my purchase from this dealership. they sold me a piece of crap, then didn't want to fix it, and then put crap parts o worst experience in my life with my purchase from this dealership. they sold me a piece of crap, then didn't want to fix it, and then put crap parts on it so It broke...........biggest mistake of my life More

So refreshing I found Crews Subaru to be a pleasure to deal with - their sales people (as it turns out) are on salary) so there's no sweaty, pushiness and Robert K. I found Crews Subaru to be a pleasure to deal with - their sales people (as it turns out) are on salary) so there's no sweaty, pushiness and Robert K. was great to work with. I bought a used car (a process until meeting them that I've always hated) and they are professional, knowledgeable and helpful. Only two things I would have changed - I made the deal by email with Robert but he didn't close, his manager did, and some of the agreed upon stipulations didn't get conveyed , but when I brought it to their attention, they fixed it without any arguing or hassle. The other thing is the woman I worked with in their finance dept (don't remember her name) should slow down her presentation of the paperwork - she's highly experienced and is very thorough, but given that she's dealing with people (customers) who don't do this every day, she could afford to be a little less efficient and a little warmer in her approach - when people are spending that kind of money, it pays to have a warmer 'bedside manner'. As an aside, I was buying the car in SC but live in Maine, and they took care of all the interstate paperwork and explained it to me well, so there were no hassles there, either. All in all a great experience, and I would recommend this dealership to people looking to buy a good quality, as presented used car. More