Crews Subaru of Charleston

Looking for Experience and Honesty in car buying. Needing a new car was imperative and Christina ( Nina) Milroth was awesome. I am a single mother of 2, on a budget needing honesty and experience, I w Needing a new car was imperative and Christina ( Nina) Milroth was awesome. I am a single mother of 2, on a budget needing honesty and experience, I was told to visit with Nina Milroth by a freind. In doing so I could not have asked for a better sales person to deal with. If you are looking for a car (used or new), it would totally stupid on your part to not go see Nina at Crews. I have owned 7 cars in my life, and will never buy from anyone else but Nina Milroth again. If she ever leaves Crews I will follow her. Need a car go see Nina. More

Went in to replace a battery, left with a new car Trey Norwood was super helpful and willing to work with me; I had a 2015 limited outback and just wanted to get into a smaller car, I had my eye on th Trey Norwood was super helpful and willing to work with me; I had a 2015 limited outback and just wanted to get into a smaller car, I had my eye on the crosstrek for a few years. We test drove it and he worked with me on a trade in. I picked it up last Saturday and am incredibly happy. Thanks! More

New tire I had a blow out on my front tire and came into the Service Center for a new one a few months ago. I just purchased my second Crosstrek and found out I had a blow out on my front tire and came into the Service Center for a new one a few months ago. I just purchased my second Crosstrek and found out that my extended service contract covered the new tire. When we inquired about the charge, Scott checked with the Service Center and H.R. We received a call later telling us the entire cost of the tire would be refunded even though we didn't claim it at the time. We have purchased 4 cars from this dealer and get all service from them...great place and great people. More

Another awesome experience at "The Subie Store"! Wow, so many to praise...I'll start with the Service Ctr: Doug definitely left me feeling like my 2010 Forester was going to be well taken care of and Wow, so many to praise...I'll start with the Service Ctr: Doug definitely left me feeling like my 2010 Forester was going to be well taken care of and it was. I returned a week later for something I was only curious about and Matt just went above and beyond in addressing that (kudos also to Thomas on the Mx floor). Now, on to Sales: Josh and Millet...bottom line, if you don't already have your favorites in Sales definitely see them. They represent the brand and the dealership with the highest marks in my opinion. Miss Linda led us right to our newest Forester online and Miss Pam helped us drive it away! Glad to be part of the Subie family. Thanks, guys. All fives! More

Best experience buying a car I've ever had! I made about 3 trips here before making my purchase, with some trips to other dealers in between. I was very upfront about wanting to shop around befo I made about 3 trips here before making my purchase, with some trips to other dealers in between. I was very upfront about wanting to shop around before making a decision and not one time was I pressured to make a deal. The folks here at subaru actually told me to go out and check out other brands and to do my research, but they let me know they would be here waiting for me when I made my choice. Subarus sell themselves in my opinion. I bought a 2017 legacy sport with the eye sight and soo far I love this car. I came from a crew cab 4x4 truck and I still feel like I have plenty of room in this sedan. Scott and Robert were awesome and extremely helpful when I did have a question and I felt more like I wasaid being treated as a friend than as a customer. Even going through finance and singing my contract was a pleasant experience. Everything was explained and I didn't feel like I was being pushed to get every extra feature or warranty package if I didn't want it. Subaru has my business for life. More

Great experience I discovered the vehicle I wanted on the Internet, after driving 90 plus miles I really wanted to get in and out. Trey Norwood was more than a pleasu I discovered the vehicle I wanted on the Internet, after driving 90 plus miles I really wanted to get in and out. Trey Norwood was more than a pleasure to work with. We only waited a few minutes before we were test driving and was told to take my time. Great experience and I received a very good deal on my new truck. More

No Nonsense - Direct - Outstanding service Throughout! Very flexible to my schedule. Had test drive cars ready to view and drive. Asked about my needs and showed me what I wanted - Not what they wanted to Very flexible to my schedule. Had test drive cars ready to view and drive. Asked about my needs and showed me what I wanted - Not what they wanted to sell. Complete customer service from Sales person, management, on line assistance and financing. Very positive outcome and Customer is satisfied! More

Pleasant Car Buying experience We arrived at Crews Subaru with a pretty good idea of what we wanted. Salesman Trey Norwood met us at the door and proceeded to dispel ALL of my conc We arrived at Crews Subaru with a pretty good idea of what we wanted. Salesman Trey Norwood met us at the door and proceeded to dispel ALL of my concerns about the car buying experience. Trey made short work of discovering what we wanted and showing us cars that exactly matched what we had specified. He answered all of our questions, allowed us to test drive as long as we liked, and never once pressured us to buy more than we wanted. He showed true concern in making sure that he understood what we wanted. We could not have been more pleased with Trey's patience and assistance. Once a selection had been made, Trey again made short work of the assessment of our trade-in and the financing paperwork. Imagine our surprise, when the finance numbers were presented to us, that Crews had reduced the price of the car by $1500!! As I reflect on the experience after the fact, I can happily say that this was the most pleasant car-buying experience we have ever had. And the car is AWESOME, too! More

Friendly and Knowledgeable Patrick was very patient and answered all of my questions about the cars I was interested in. He was extremely efficient when it came to filling out Patrick was very patient and answered all of my questions about the cars I was interested in. He was extremely efficient when it came to filling out the paperwork. He also invited me to come back to the dealership if I had any questions about my new car. More

Very Impressive I was fairly sure I wanted to purchase a Subaru and after meeting with Robert, I was sold. He's very knowledgeable and easy to understand. Pam was a I was fairly sure I wanted to purchase a Subaru and after meeting with Robert, I was sold. He's very knowledgeable and easy to understand. Pam was also great to work with. Both are friendly, direct and eager to please. Laura R More