Crews Subaru of Charleston

Although a challenging time to buy, due to limited inventory of Outback’s from the factory, our salesman Rhett Crull kept us on track with our purchase, with continuous updates on the specific model w inventory of Outback’s from the factory, our salesman Rhett Crull kept us on track with our purchase, with continuous updates on the specific model we were waiting for, and then finally the best news he could give us: “Your Outback is finally here!”. Rhett’s professionalism was incredible. (I previously spent 10 years in auto finance and lease management, and it was readily apparent that Rhett respected our interests as customers.) What impressed me more, was what took place after the sale. I wasn’t able to be there when my wife took delivery of our new car. Rhett took the time to meticulously demonstrate every pertinent feature of our 2022 Outback and explained in detail, all of its overwhelming technology, allowing my wife to drive away with an excellent understanding of the standard and safety enhancements onboard. Great service, Great Guy. Thanks again Rhett! More

I was very pleased with the customer service that I received on 8/30/21. Dan & Pam were both very friendly, knowledgeable, & patient. Will recommend : ) received on 8/30/21. Dan & Pam were both very friendly, knowledgeable, & patient. Will recommend : ) More

Robert K was exceptionally helpful as we purchased our second Crosstrek from him and the team at Crews. He was attentive, knowledgeable, and kind. The whole experience was stress free and pleasant thanks second Crosstrek from him and the team at Crews. He was attentive, knowledgeable, and kind. The whole experience was stress free and pleasant thanks to the folks at Crews Subaru. More

The dealership was responsive to my needs. Negotiation was tough but we were able to come to an agreement. was tough but we were able to come to an agreement. More

Everyone I encountered was fair, friendly, and responsive to my needs and concerns. I highly recommend Crews Subaru and my rock star salesperson Rhett Crull. to my needs and concerns. I highly recommend Crews Subaru and my rock star salesperson Rhett Crull. More

This is the 3rd new Subaru we have purchased from Crews. We keep coming back due to our positive experience with all departments. Sales, service, admin. ( BTW what are these nonsense questions at the end We keep coming back due to our positive experience with all departments. Sales, service, admin. ( BTW what are these nonsense questions at the end of the survey about contact, flying and Delta???) More

Mike M. is superior! He is very pleasant, knowledgeable, friendly, courteous and professional. Pam B. In financial is amazing. Highly recommend Crews, this is our second vehicle. friendly, courteous and professional. Pam B. In financial is amazing. Highly recommend Crews, this is our second vehicle. More

Love this dealership! Mike, Kevin, Pam, Jerry and Al were all very helpful. They make you feel like family. We bought a Crosstrek there two years ago and had a great experience and when we decided to replace all very helpful. They make you feel like family. We bought a Crosstrek there two years ago and had a great experience and when we decided to replace an older car we immediately returned to Crews Subaru. They remembered us and welcomed us back. They are upfront with the pricing and work with the customer. Our experience with routine service has been excellent. This will be our "go-to" dealership whenever we decide to purchase cars in the future. We will avoid the other dealerships which we visited on Rivers Road. Oh, and the vehicles we purchased are outstanding. No problems at all! More

Very professional, low pressure knowledgeable. Change 15 word minimum to a lower number for convenience word minimum to a lower number for convenience More

Very professional and courteous. Pleasant to deal with. Our second purchase with this dealer. Good experience. Our second purchase with this dealer. Good experience. More