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Crews Subaru of Charleston
North Charleston, SC
1,208 Reviews
Our team at Subaru of Charleston would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in North Charleston, South Carolina, the staff at Subaru of Charleston will help you find the Subaru vehicle you want. At Subaru of Charleston we offer a searchable online inventory of new Subaru cars in the Charleston area, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for.
For years, the financial staff at Subaru of Charleston has offered expert advice for those seeking an affordable Subaru car loan or lease. Our service doesn't just stop there. Charleston customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
Whether you are looking for a Subaru, or a pre-owned car or truck, Subaru of Charleston is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 8261 Rivers Ave. You can also reach Subaru of Charleston any time by filling out our contact form or calling us. The entire staff at Subaru of Charleston looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,208 reviews
September 03, 2013
Friendly, professional and knowledgeable personnel representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department as well. More
by JVirtuoso
Employees Worked With
September 03, 2013
Even when the service is great, on customer surveys of any kind I typically don't give the highest rating in every category because I worry that whoever reads it will think I sped through it and was not t any kind I typically don't give the highest rating in every category because I worry that whoever reads it will think I sped through it and was not thoughtful in my rating. My experience with Josh (and Pam) at Subaru MUST be an exception though. I can't give Josh a rating anything less than excellent. From the beginning my afternoon at Subaru was different than anything I have experienced at a dealership. From the start, Josh was knowledgeable without being pushy, offered guidance without hard selling any of the features and was simply a pleasure to work with. He seemed genuinely interested in who I was and what my lifestyle was like so we could find the best option for me. The biggest factor in giving Josh a "great" rating across the board was that I instantly felt like I could trust him. There was no haggling, no slimy tricks. I didn't feel like he was pushing any certain car. He had my best intentions in mind. When we sat down and crunched the numbers, they all made sense! (I can't say the same about 2 other dealerships I have been to recently). Pam Baker, the finance manager, was warm, friendly and extremely trustworthy. This was my first car purchase so I was nervous, but Pam guided me through every document and and every signature, explaining what EVERYTHING meant with care and patience. I really really appreciated her positive, calming attitude. In short, he has a a good product and he knows how to sell it. As far as customer service goes - he was phenomenal and I know he will continue to be during my ownership of the car. He gave me a full run through of the car, showing me all of it's features, where everything in the car is located etc... I purchased a warranty and Josh gave me all of his contact info and told me to keep in touch with him so he can schedule all my maintenance. That is what I call exceptional service! More
by nancysisk
Employees Worked With
September 02, 2013
Millet was absolutely wonderful to work with. He wasn't overbearing or pushy, and he was extremely helpful in getting us exactly what we wanted. We looked at different dealerships in South Carolina wasn't overbearing or pushy, and he was extremely helpful in getting us exactly what we wanted. We looked at different dealerships in South Carolina and in Georgia and it was because of him that we ended up buying at Crews. I would highly recommend working with him and we will continue to work with him in the future. More
by MichelleBeach
Employees Worked With
September 02, 2013
The salesman and finance manager were very friendly, informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew wha informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew what we wanted and there were few hassles when we went in in-person to finish the deal. Everyone was professional and we had a great experience! I have recommended this dealership to everyone I know who is looking for a car. I love my Subaru! More
by coreyremle
August 31, 2013
It was a pleasure to buy a new car from Crews ! Every aspect of the process was handled with friendliness and professionalism, and most importantly no hassle! I have shopped around at other dealers in th aspect of the process was handled with friendliness and professionalism, and most importantly no hassle! I have shopped around at other dealers in the metro area and none treated me as fairly and with the respect you should receive when you are spending your money. It was a not the usual stressful process of buying a car. I feel the when you buy a car and leave the dealership you should feel good about what you just did not wonder if you made a mistake,well I left feeling not just good but GREAT about my car and the deal I just made! My thanks to the Crews Team! More
by bigdale
Employees Worked With
August 29, 2013
The first time we went to Crews was just to sit in a The first time we went to Crews was just to sit in a vehicle to decide what we might might consider. We walked in 5 minutes before closing on Satur The first time we went to Crews was just to sit in a vehicle to decide what we might might consider. We walked in 5 minutes before closing on Saturday and Alex stayed past closing to let us sit in the showroom cars. He gave lots of useful information and no pressure. When we returned for a test drive he had 3 Outbacks ready that met our needs. Through the buying process everyone was pleasant and knowledgeable in their specialty. It was in whole a good experience. More
by NanofSC
August 29, 2013
No pressure. Exactly what car I was looking for. Parts depot was superb. Service is fast and they explained every very wel. Nothing negative to say depot was superb. Service is fast and they explained every very wel. Nothing negative to say More
by xgarbinix
August 29, 2013
They made it so easy and hassle free. My next car will be a Subaru also, wish I had gone there a long time ago. a Subaru also, wish I had gone there a long time ago. More
by jgstweety
August 29, 2013
Overall I had a very strong impression of the salespeople -- both Ralph Hunt and the upper-management. I would definitely return to the dealership for another car. -- both Ralph Hunt and the upper-management. I would definitely return to the dealership for another car. More
by carenst
Employees Worked With
Ralph Hunt
August 29, 2013
The professional manner in which all Crews personell handled themselves was a delight for my wife and I to deal with. Pam and Josh both anticipated our questions and made good recomendations to us du handled themselves was a delight for my wife and I to deal with. Pam and Josh both anticipated our questions and made good recomendations to us during the process. More
by pjryal
