Crews Subaru of Charleston
North Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have purchased many autos...and this is the very best experience I ever had. Josh was great and explained everything..great employee. Excellent! I will recommend this dealership and Josh to anyone who wa experience I ever had. Josh was great and explained everything..great employee. Excellent! I will recommend this dealership and Josh to anyone who wants to purchase a new car. In fact, my husband has always wanted a Suburu and now he is ecstatic. Thanks again to Josh... More
Melissa Sims is prompt in her replies, knows the answer to any question, is completely honest, and a real pleasure to work with via the Internet sales Dept. Crews Subaru has an excellent selection of CPO S to any question, is completely honest, and a real pleasure to work with via the Internet sales Dept. Crews Subaru has an excellent selection of CPO Subaru Outbacks, which are hard to find. More
Millet was very informative and thorough. I did most of the negotiating on the phone or email so when I got to the dealership on Saturday morning the transaction was much shorter than the normal car purcha the negotiating on the phone or email so when I got to the dealership on Saturday morning the transaction was much shorter than the normal car purchasing experience. I am still waiting on parts to come in so they can complete the build I wanted. Thank you Crews Subaru for offering the deal you did to us servicemen. I would recommend Millet to anyone in the market for a small SUV. Give Subaru a look and when you do ask for Millet. More
Even when the service is great, on customer surveys of any kind I typically don't give the highest rating in every category because I worry that whoever reads it will think I sped through it and was not t any kind I typically don't give the highest rating in every category because I worry that whoever reads it will think I sped through it and was not thoughtful in my rating. My experience with Josh (and Pam) at Subaru MUST be an exception though. I can't give Josh a rating anything less than excellent. From the beginning my afternoon at Subaru was different than anything I have experienced at a dealership. From the start, Josh was knowledgeable without being pushy, offered guidance without hard selling any of the features and was simply a pleasure to work with. He seemed genuinely interested in who I was and what my lifestyle was like so we could find the best option for me. The biggest factor in giving Josh a "great" rating across the board was that I instantly felt like I could trust him. There was no haggling, no slimy tricks. I didn't feel like he was pushing any certain car. He had my best intentions in mind. When we sat down and crunched the numbers, they all made sense! (I can't say the same about 2 other dealerships I have been to recently). Pam Baker, the finance manager, was warm, friendly and extremely trustworthy. This was my first car purchase so I was nervous, but Pam guided me through every document and and every signature, explaining what EVERYTHING meant with care and patience. I really really appreciated her positive, calming attitude. In short, he has a a good product and he knows how to sell it. As far as customer service goes - he was phenomenal and I know he will continue to be during my ownership of the car. He gave me a full run through of the car, showing me all of it's features, where everything in the car is located etc... I purchased a warranty and Josh gave me all of his contact info and told me to keep in touch with him so he can schedule all my maintenance. That is what I call exceptional service! More
My wife and I had a little time after a social engagement in the area and decided to stop at Crews to look at the new Forrester. We are a bit partial to Subaru as we have had two of them over the last 15 ye in the area and decided to stop at Crews to look at the new Forrester. We are a bit partial to Subaru as we have had two of them over the last 15 years. All of our experiences with the Subaru dealer in Morristown NJ had been great so we decided to see how the Charleston organiztion did business. On entering we were greeted by Gary Desaultels. From this point on wehad the best car buying experience we ever had in over 45 years of buying cars. We quickly settled on a vehicle, as we were a cash buyer; financing was not an issue. Gary and his management were quick in arriving at a very fair price for our trade in as well as the final cost of the new Forrester. All of this was done in less than two hours, actually a bit after the dealer was to close on a Saturday evening. We returned on Monday and picked up the new car. Again Gary was very helpful explaining all of the upgrades to the 2014 model. He even set up the Bluetooth for my wife. Since buying the car we have had several followup calls from Gary who was inquiring about our experience with the car. I find that such follw up is very rewarding to us. I would certainly recommend ( have already done so ) Gary and the Crews staff to all of my friends as the car ad the buying experience was painless, mostly attributable to Gary's efforts. Maretta and Ed McKenna More
Friendly, professional and knowledgeable personnel representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department as well. More
The salesman and finance manager were very friendly, informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew wha informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew what we wanted and there were few hassles when we went in in-person to finish the deal. Everyone was professional and we had a great experience! I have recommended this dealership to everyone I know who is looking for a car. I love my Subaru! More
Millet was absolutely wonderful to work with. He wasn't overbearing or pushy, and he was extremely helpful in getting us exactly what we wanted. We looked at different dealerships in South Carolina wasn't overbearing or pushy, and he was extremely helpful in getting us exactly what we wanted. We looked at different dealerships in South Carolina and in Georgia and it was because of him that we ended up buying at Crews. I would highly recommend working with him and we will continue to work with him in the future. More
It was a pleasure to buy a new car from Crews ! Every aspect of the process was handled with friendliness and professionalism, and most importantly no hassle! I have shopped around at other dealers in th aspect of the process was handled with friendliness and professionalism, and most importantly no hassle! I have shopped around at other dealers in the metro area and none treated me as fairly and with the respect you should receive when you are spending your money. It was a not the usual stressful process of buying a car. I feel the when you buy a car and leave the dealership you should feel good about what you just did not wonder if you made a mistake,well I left feeling not just good but GREAT about my car and the deal I just made! My thanks to the Crews Team! More
The first time we went to Crews was just to sit in a The first time we went to Crews was just to sit in a vehicle to decide what we might might consider. We walked in 5 minutes before closing on Satur The first time we went to Crews was just to sit in a vehicle to decide what we might might consider. We walked in 5 minutes before closing on Saturday and Alex stayed past closing to let us sit in the showroom cars. He gave lots of useful information and no pressure. When we returned for a test drive he had 3 Outbacks ready that met our needs. Through the buying process everyone was pleasant and knowledgeable in their specialty. It was in whole a good experience. More