Crews Subaru of Charleston

I visited multiple dealerships during my car search, and I visited multiple dealerships during my car search, and the atmosphere at Crews was noticeably less pressure-filled. Ralph and the team at Crews wer I visited multiple dealerships during my car search, and the atmosphere at Crews was noticeably less pressure-filled. Ralph and the team at Crews were friendly and patient with me as I weighed the pros/cons of different cars. I couldn't be happier with my ultimate pick. Thanks, Crews! More

I had the best car buying experience in my life. This is the first time I haven't experienced buyers remorse when buying a car. I will be back to purchase again. Anthony Cargile did a fantastic job. the first time I haven't experienced buyers remorse when buying a car. I will be back to purchase again. Anthony Cargile did a fantastic job. More

First car purchase. While it was challenging to get through the hurdles of purchasing my new Subaru BRZ, I knew Ralph and their whole team worked hard. I had a couple options installed and that went ve through the hurdles of purchasing my new Subaru BRZ, I knew Ralph and their whole team worked hard. I had a couple options installed and that went very smoothly as well. They were friendly and I would recommend them to a friend. More

Great customer service! Friendly but not pushy like most dealerships. Anthony was very helpful with our car selection which made it easy for us to buy a car that same day. dealerships. Anthony was very helpful with our car selection which made it easy for us to buy a car that same day. More

Had a great experience in the process of purchasing a Forester 2014. Anthony and Trey guide us in the selection process. No rush to make the decision until we decided what the right car for us was. Thank Forester 2014. Anthony and Trey guide us in the selection process. No rush to make the decision until we decided what the right car for us was. Thank you. More

Went in for my first "New Car" purchase. I had been looking at used Subarus and was suprised by the overall high resell value placed on the brand, causing me to reconsider my plan to purchase used been looking at used Subarus and was suprised by the overall high resell value placed on the brand, causing me to reconsider my plan to purchase used, into a plan to at least investigate a new vehicle. After a lot of front-end investigation, I started leaning towards a Forester, and narrowed that down to the revised/improved 2014 model. I expected I would be happy with a base model 2.5Xi as long as I could keep the payments reasonable. After getting some internet quotes from Linda Breedlove last week, I decided to take a test drive and investigate my purchasing options. Once I arrived, Linda greeted me warmly and introduced me to the salesman Jerry Peters to assist for the remainder of the transaction. Jerry was very helpful and knowledgable about the brand, answering any of the remaining technical questions I needed to review. The test drive confirmed that I was satisfied with the fit and function of the vehicle, and wanted to investigate the Dollars and Cents details of a possible purchase. The Business side of the transaction moved very smoothly, I was anticipating the dreaded upsells, and hardsells - those never happened. It was a relaxed transaction discussing the very significant pros and cons of Buying Versus Leasing, and how the actual numbers stacked up. This gave me an opportunity to review the ACTUAL numbers, finally deciding to make a slight model upgrade into the Forester Premium, to enjoy the added built-in features. There were no suprises, and all of the intial details I was told proved to be incorporated into the transcation once I decided to lease. I came back the next day to complete the transaction and after some very short and to-the-point paperwork moments, I was introduced to Pam Baker to close the deal. Again, no suprises, no drama... the deal proceeded quickly and the close of the deal went as smoothly as the rest of my experience. I appreciate the entire relaxed nature of the experience, and the professionalism exhibited by all parties representing Crews Subaru. I would recommend the Dealership as well as the people I have mentioned in this review to any of my friends or family if they decide to look for a Subaru or even if they didn't know exactly what they were thinking of buying. More

I researched autos for over a year by reading consumer reports and talking to every Subaru owner I encountered. I determined from my research that the Outback Subaru meet all of my requirements from comf reports and talking to every Subaru owner I encountered. I determined from my research that the Outback Subaru meet all of my requirements from comfort to safety. The most difficult challenge however was to convenience my husband. He was driving a hybrid and thought we should purchase another hybrid to conserve energy. During this year long process each time I needed information to support my case, Ralph would send me the necessary documentation. Finally my husband came with me to Crews to test drive the Outback. After the test drive it was all over but writing the check. He was impressed with the comfort and ease of driving on the interstate as well as the narrow curvy back roads. In addition he could not believe the safety features. We have been driving our Outback for two months and he is totally delighted with the gas mileage. During this "process", Ralph always remained calm, cool and responsive. He never applied the "sales pressure" that we often experience when purchasing an auto. Ralph was friendly and professional. His main concern was that we purchased an automobile that not only met but exceeded our needs and expectations. Overall it was a pleasant experience.....thanks to Ralph Hunt and Crews Subaru of Charleston. Chris and Harriett Mt. Pleasant, SC More

The last several years my wife and I put off buying a new car because we were skeptical of dealerships trying to take advantage of us. We had a couple of horrible experiences during that time but eventually car because we were skeptical of dealerships trying to take advantage of us. We had a couple of horrible experiences during that time but eventually once our family starting growing, we set our sights on a Subaru. I can honestly say the entire buying experience could not have gone better. Our sales consultant was Rick Watson and he has been nothing less than wonderful. We don't know him personally but he was professional, kind and truly concerned about meeting our expectations. The follow up after the sale has been incredible, he constantly reaches out and asks how are things with my growing family, how is the car, are will still happy with it and is there anything they can do for us. After being in customer service for almost 18 years and now working in public service, I can honestly say this Crews Subaru and Rick Watson deserve a 5 star rating because they have exceeded our expectations and have continued this well after the sale. It's a comforting feeling knowing where I'll buy my next vehicle. More

Outstanding service and friendliness wothout being very pushy or overbearing. Good prices and a quick, streamlined process without hiccups. Overall, a great experience. I recommend. pushy or overbearing. Good prices and a quick, streamlined process without hiccups. Overall, a great experience. I recommend. More

We spent a couple Extremely long days shopping Charleston dealers after finding prospective vehicles on the Internet. We knew what we needed and what our budget was. We also had our 2 year old in tow and did dealers after finding prospective vehicles on the Internet. We knew what we needed and what our budget was. We also had our 2 year old in tow and didn't have a lot of time/patience! Trey was super easy to work with, straight-forward, and never made us feel like he was trying to talk us into anything. We really appreciated how easy it was at Crews Subaru. No run around, no gimmicks, no bait and switch. Trey, HR and Josh were a pleasure to do business with and we will pass the word along about Crews. More