Crews Subaru of Charleston

I use Consumer Reports as a starting point for all my major purchases and knew going into the process that the Forester was the top rated small SUV according to that magazine (the safety ratings for this major purchases and knew going into the process that the Forester was the top rated small SUV according to that magazine (the safety ratings for this vehicle are through the roof). However, I kept an open mind, looked at (and test drove) a number of small SUVs, but the Forester easily made its way to the top of my list as well. Prior to my purchase, I obtained a 'Car Report' from Consumer Reports - on the Forester - and knew, going into negotiations that (according to the report) the dealership's "willingness to negotiate" was low. As an aside, I had pretty much figured that out from my visits to the dealership....one day there would be a dozen Foresters on the lot, two days later they would all be gone. That said, the report provided a number that was a 'good price' for this particular car. I hate the negotiation process more than just about anything else on this planet and knowing that the willingness to negotiate was low, I was really dreading this one. However, all things considered it went really well and I got a new Forester for a price that was very close to the 'good price' quoted by Consumer Reports. I drove off the lot in my new car 5 days ago and felt like I had gotten a deal. I ended up giving this dealership the highest rating(s) I could because I believed they earned it. Everyone I dealt with was friendly and very knowledgeable about the Subaru products. ( Special kudos to my salesman - Millet Deangles - who even did some work on his day off to try and help me get the particular color I wanted.) At no time did I feel pressured or that I was being taken advantage of. Having personally observed the demand for this particular car, I was delighted to be able to get it for a price that I was comfortable with. More

Ralph was a pleasure to work with. Very laid back and relaxed which helped me out as I HATE buying cars and get quite anxious about the whole process. He was low key, but informative, and made me feel relaxed which helped me out as I HATE buying cars and get quite anxious about the whole process. He was low key, but informative, and made me feel very relaxed about the big new purchase. Had shopped around a bit at other local dealerships and truly chose my Forester partly due to the way that Ralph treated me. More

I needed a car. A friend recommended Crew Subaru. I had done some on line shopping and was extremely happy with the selection at Crew. Anthony Gargile greeted me with a warm and friendly smile. He made done some on line shopping and was extremely happy with the selection at Crew. Anthony Gargile greeted me with a warm and friendly smile. He made it a point to understand what I was looking for and was very patient with my wanting to see as many vehicles as I could. I was pleasantly surprised with the vehicle I purchased.........it is exactly what I wanted. Josh Stringer was very helpful with the loan and explained everything in detail. A truly perfect experience all around. More

The Crews Subaru Team made our recent car purchase easier than I could have imagined. Very knowledgeable Team of professionals made car buying experience truly enjoyable! than I could have imagined. Very knowledgeable Team of professionals made car buying experience truly enjoyable! More

Buying a car is an experience that I was dreading. I do not like to shop for cars. Generally, my husband and I usually have our own ideas and this presents an added challenge with which I did not want to not like to shop for cars. Generally, my husband and I usually have our own ideas and this presents an added challenge with which I did not want to deal. From the moment we set foot at Crews dealership our experience was positive. Millet introduced himself and asked about our needs in a car. He was professional, directed us to what we requested to look at, answered our questions. He gave good explanations to all of our questions and went out of his way to show examples of his knowledge of the vehicle. Millet did not pressure us to buy the vehicle which we both appreciated. I feel very comfortable with my new subaru and feel that I can come to rely on Cruz for fortune service. Jason from the parts department was also informative and we have used his expertise. Millet is a wonderful professional who goes out of his way for his customers. We would recommend him to our friends without question. More

Trey Norwood did an exceptional job from the first hello. He greeted us as we were walking the lot and answered every question with great detail. When it came time for the negotiations, my wife and I felt He greeted us as we were walking the lot and answered every question with great detail. When it came time for the negotiations, my wife and I felt Trey was on our side in getting us the best deal possible. We would highly recommend Trey Norwood and the entire Subaru staff when purchasing your next vehicle. More

Josh outstanding on all of my visits. He didn't pressure me which is one of the reasons I came back. He answered all of my questions and was professional through out. He has followed up. I would re pressure me which is one of the reasons I came back. He answered all of my questions and was professional through out. He has followed up. I would recommend him and what to thank him for all he did. Tammy Bennett More

I just recently had the harrowing experience of having to go about the lengthy and stressful process of buying my first new car. I was quite honestly terrified of missing something, overpaying, or being tak go about the lengthy and stressful process of buying my first new car. I was quite honestly terrified of missing something, overpaying, or being taken advantage of for my lack of experience in this area; however, I was relieved to find that the atmosphere at Crew's is relaxed and friendly. I never felt pressured to decide one way or another, and always felt like Ralph and the other employees were truly on my side--wanting to help me get the car I want. Not only that, but Ralph especially was very patient with my (and my father's) constant calls to check up on my car order status and details, and was always polite and willing to work with us. Particularly after having spoken with a few other less-pleasant dealers (at other dealerships) during this process, I am very thankful for his constant positive and respectful attitude. It was clear he and Josh and the others we interacted with were willing to work to give me the best deals and service--Ralph even came in on his day off to check to see if my car was delivered. Overall I am thrilled I was able to get my car from Crew's--I would definitely recommend them to any friend! More

Costumer service was excellent, very friendly and the overall experience was great. Thank for the amazing service and a great price, i will recommend other families and friends. overall experience was great. Thank for the amazing service and a great price, i will recommend other families and friends. More

Subaru and Crews Subaru make a WINNING team!!!! My Subaru and Crews Subaru make a WINNING team!!!! My wife and I had been most impressed with on-line reviews of the 2014 Forester. We live in a rural Subaru and Crews Subaru make a WINNING team!!!! My wife and I had been most impressed with on-line reviews of the 2014 Forester. We live in a rural area and we had begun working with a dealer closer to our home - about 45 minutes away. However, while on-line I found Crews Subaru - about 2 hours away - and looked through their inventory list. They had a link where you could request pricing so I responded. Within 24 hours, on a Sunday no less, Linda Breedlove sent me availability and pricing. She followed up the next day with an invitation to stop by the dealership. We were scheduled to be in Charleston that day for other reasons and went by the dealership and met LINDA BREEDLOVE - even on short notice she was willing for us to meet with her. She introduced us to TREY NORWOOD. We explained to Trey our situation and that we wanted to see color options. Even knowing that at that time we were shopping elsewhere Trey was gracious, showed us the Forester features, and took us for a test drive. In the subsequent two days Trey e-mailed us that he was available for questions, etc. His sincere interest, but in a relaxed non-pressure way, began to win us over. What is a little extra drive time to do business with a professional who cares? On a Thursday night we e-mailed Trey our preferred 2014 Forester color and trim package desires. By 10am on Friday Trey had located the car we wanted. He worked up a very fair price right from the start. By 2pm we had a deal! All finalized over the phone and through e-mail without having to make an extra visit. Working with just Trey was a relief compared to some dealerships who involve a variety of "decision makers" before a deal can be struck. Crews Subaru went and picked-up the car that Friday night and had it ready for us to pick-up on Saturday afternoon. So in less than 48 hours we were the happy owners of a 2014 Forester. Trey had his business assistant prepare the paperwork in advance, so that went quickly and smoothly. He had the car detailed and the accessory mats and cargo cover installed. Trey then slowly walked us through all of the operational features. When we drove off the lot we were comfortable, but most of all happy!!! Since that time, Trey, his sales manager, and the Crews service department have all made their continued willingness to assist us in any way known through non-pressure e-mails and phone calls. We highly recommend Trey and Crews Subaru!!! Chris & Teresa St. Helena Island, SC More