Crews Subaru of Charleston

Josh outstanding on all of my visits. He didn't pressure me which is one of the reasons I came back. He answered all of my questions and was professional through out. He has followed up. I would re pressure me which is one of the reasons I came back. He answered all of my questions and was professional through out. He has followed up. I would recommend him and what to thank him for all he did. Tammy Bennett More

I just recently had the harrowing experience of having to go about the lengthy and stressful process of buying my first new car. I was quite honestly terrified of missing something, overpaying, or being tak go about the lengthy and stressful process of buying my first new car. I was quite honestly terrified of missing something, overpaying, or being taken advantage of for my lack of experience in this area; however, I was relieved to find that the atmosphere at Crew's is relaxed and friendly. I never felt pressured to decide one way or another, and always felt like Ralph and the other employees were truly on my side--wanting to help me get the car I want. Not only that, but Ralph especially was very patient with my (and my father's) constant calls to check up on my car order status and details, and was always polite and willing to work with us. Particularly after having spoken with a few other less-pleasant dealers (at other dealerships) during this process, I am very thankful for his constant positive and respectful attitude. It was clear he and Josh and the others we interacted with were willing to work to give me the best deals and service--Ralph even came in on his day off to check to see if my car was delivered. Overall I am thrilled I was able to get my car from Crew's--I would definitely recommend them to any friend! More

Costumer service was excellent, very friendly and the overall experience was great. Thank for the amazing service and a great price, i will recommend other families and friends. overall experience was great. Thank for the amazing service and a great price, i will recommend other families and friends. More

Subaru and Crews Subaru make a WINNING team!!!! My Subaru and Crews Subaru make a WINNING team!!!! My wife and I had been most impressed with on-line reviews of the 2014 Forester. We live in a rural Subaru and Crews Subaru make a WINNING team!!!! My wife and I had been most impressed with on-line reviews of the 2014 Forester. We live in a rural area and we had begun working with a dealer closer to our home - about 45 minutes away. However, while on-line I found Crews Subaru - about 2 hours away - and looked through their inventory list. They had a link where you could request pricing so I responded. Within 24 hours, on a Sunday no less, Linda Breedlove sent me availability and pricing. She followed up the next day with an invitation to stop by the dealership. We were scheduled to be in Charleston that day for other reasons and went by the dealership and met LINDA BREEDLOVE - even on short notice she was willing for us to meet with her. She introduced us to TREY NORWOOD. We explained to Trey our situation and that we wanted to see color options. Even knowing that at that time we were shopping elsewhere Trey was gracious, showed us the Forester features, and took us for a test drive. In the subsequent two days Trey e-mailed us that he was available for questions, etc. His sincere interest, but in a relaxed non-pressure way, began to win us over. What is a little extra drive time to do business with a professional who cares? On a Thursday night we e-mailed Trey our preferred 2014 Forester color and trim package desires. By 10am on Friday Trey had located the car we wanted. He worked up a very fair price right from the start. By 2pm we had a deal! All finalized over the phone and through e-mail without having to make an extra visit. Working with just Trey was a relief compared to some dealerships who involve a variety of "decision makers" before a deal can be struck. Crews Subaru went and picked-up the car that Friday night and had it ready for us to pick-up on Saturday afternoon. So in less than 48 hours we were the happy owners of a 2014 Forester. Trey had his business assistant prepare the paperwork in advance, so that went quickly and smoothly. He had the car detailed and the accessory mats and cargo cover installed. Trey then slowly walked us through all of the operational features. When we drove off the lot we were comfortable, but most of all happy!!! Since that time, Trey, his sales manager, and the Crews service department have all made their continued willingness to assist us in any way known through non-pressure e-mails and phone calls. We highly recommend Trey and Crews Subaru!!! Chris & Teresa St. Helena Island, SC More

In all, my search for the right pre-owned vehicle lasted about 2 weeks. 2 weeks before I was supposed to relocate out of state for a job. I visited 6 dealerships in all, and I am extremely thankful for not about 2 weeks. 2 weeks before I was supposed to relocate out of state for a job. I visited 6 dealerships in all, and I am extremely thankful for not deciding on a vehicle before visiting Crews Subaru. Jerry Peters at Crews knew my situation, and was willing to work with me to settle on the right price. He answered most of my questions, and due to the fact the pre-owned car in which I was interested, which was a Hyundai, not a Subaru, when he didn't have an answer, he was honest about it and brought me over to his desk to research it with me online. I appreciated that. My experience with Jerry was great. He didn't represent the pushy, stalking, or bulldozing stereotype of the typical auto sales associate. He could sense what I was thinking and listened to what I listed as most important. I was impressed enough to confidently recommend Jerry Peters to help anyone shop for their next vehicle. Pam, the finance manager was great as well. She's smart, quick, and runs a tight ship. When my interest rates came in from a few banks, she called one to see if we could do better, and dropped me another 0.5%. She got me out the door with what I could afford down, and the dollar amount I had in mind to spend for my monthly payments. Overall, my experience at Crews was excellent. Good people who will take good care of you. More

Very friendly and professional. Anthony was very helpful getting us the price and options we wanted. Have only had our outback for three days but we absolutely love it!!!!!!! getting us the price and options we wanted. Have only had our outback for three days but we absolutely love it!!!!!!! More

Very friendly and helpful. I especially liked the fact that they didn't try to load up on extra charges (delivery charge, origination fee, preparation charge, etc) after we negotiated a price. that they didn't try to load up on extra charges (delivery charge, origination fee, preparation charge, etc) after we negotiated a price. More

Came in looking for a sporty Subaru (WRX STi or BRZ) and drove away with a BRZ at a great price. Couldn't be happier with the car or the experience. Ralph Hunt and Pam Baker were both extremely helpful, k drove away with a BRZ at a great price. Couldn't be happier with the car or the experience. Ralph Hunt and Pam Baker were both extremely helpful, knowledgeable, and professional. Highly recommend Subarus, this dealership, and both Ralph and Pam. More

When we entered the dealership, we were greeted in a friendly fashion by Anthony. In brief conversation we told him what we were interested in: a Subaru Forrester. Our homework had been done and we c friendly fashion by Anthony. In brief conversation we told him what we were interested in: a Subaru Forrester. Our homework had been done and we came knowing that this particular vehicle was safe, comfortable, and within our price range. Anthony took us on a test run of said vehicle. At this first visit we were not interested in going any further with purchasing the car. We submitted some questions via email which were not answered. We arrived for our next visit with an appointment to have our trade-in car evaluated for pricing. (Not sure who the employee was who did this, but he was receptive to additional information that we had for him regarding our Buick; we believe that we received a fair trade in value). During this visit, some confusion occurred as we had asked for a particular car, color, packages, etc. As there were cars "on the lot" that were not what we wanted, we were asked to consider them for purchase. This was not our plan! Finally, after many "trips" between Anthony and other employees as well as Pam, the car of our choice was placed on order and we made the cash deal (the need to leave a check until our finances were in order(within 72 hours) to insure our "good will" seemed a stretch of confidence from the dealership to us as customers.) The day that we picked up our new Forrester again we were greeted by Anthony and Trey; we took care of the paperwork regarding our trade-in with Anthony. Trey took us through the important features of our car in order that we could drive it from the lot and arrive safely home. His knowledge and ability to answer any and all questions was fine. By his admission, we will have plenty of homework to understand the various systems with which the car is equipped.. More

When we were shopping for cars we looked at several dealerships and at both new and used cars. There were several cars that stood out that we considered purchasing. The level of customer service is the dealerships and at both new and used cars. There were several cars that stood out that we considered purchasing. The level of customer service is the number one reason that we made the car purchase from Crews Subaru. Josh Stringer was fantastic to work with. Unlike others he did not try to pile on the BS. He was very down to earth, knowledgeable (for a non-service dept. guy :) ), and knew who to direct questions to that he couldn't answer himself. I highly recommend this dealership (and especially Josh S!) to anyone considering purchasing a new or used car. More