Crews Subaru of Charleston

Great Customer Service I just purchased my second Subaru from Crews and the customer service is and has always been fantastic. The sales representatives and employees are v I just purchased my second Subaru from Crews and the customer service is and has always been fantastic. The sales representatives and employees are very helpful and professional. My sales representative really took the time to help me find the perfect new Subaru to match all of my wants and needs. I love my new Subaru! More

Quick Checkout My biggest requirement, since I bought the car from out of town, was to have a quick paperwork checkout. Josh Stringer, Pam Baker, and Traci Mason wer My biggest requirement, since I bought the car from out of town, was to have a quick paperwork checkout. Josh Stringer, Pam Baker, and Traci Mason were the ones that I dealt with during my buying experience. They delivered on the requirement, and I was on the road back home within the shortest amount of time. I am a "happy camper". This is the only car that I have ever bought that I did not have "buyer's remorse". Love it. More

Crews Subaru The staff is knowledgable, professional and friendly. They went above and beyond to assist us in getting the perfect Subaru at the best price. Our sal The staff is knowledgable, professional and friendly. They went above and beyond to assist us in getting the perfect Subaru at the best price. Our sales representative was so helpful and patient, and even worked late on a Saturday to make sure our new Subaru was ready to take within an hour of the sale. Everyone as Crews Subaru was top notch. It was an excellent experience. We will drive 850 miles again to buy from Crews. Thank you all. More

My Third Subaru! I have owned Subaru's for the last 15 years. I bought my first Outback in 2000 and nine years later traded it in for a new Forester. When my daughte I have owned Subaru's for the last 15 years. I bought my first Outback in 2000 and nine years later traded it in for a new Forester. When my daughter needed a car, I gave her my Forester and bought a new Outback. This is the first time I have dealt with Crews (as I previously lived in another state). The entire experience was wonderful. Trey Norwood is knowledgeable, professional and friendly. No one tried any high pressure tactics; it was a very "low-stress" experience. The financial person, Pam Baker, gave me all the information I needed prior to my purchase, so I knew what my "out the door" amount and monthly payments would be. I can speak from years of experience when I say that Subaru's are reliable and that Crews is an excellent dealership. More

Everything I have come to expect from Subaru I have always been around Subaru's, so when I was finally able to afford a new car and I needed one that was going to last me forever I knew immediate I have always been around Subaru's, so when I was finally able to afford a new car and I needed one that was going to last me forever I knew immediately who to talk to. A good friend of mine has worked for the company for many years so I was always exposed to the high quality vehicles and the high quality people who work with Subaru. From the moment I walked in the door it was a perfect experience because I disn't play any of the traditional car buying games with them and the dealership didn't play any with me because I knew I was going to get an excellent vehicle at an excellent price. The staff was friendly but not overbearing, and the atmosphere was relaxed. The only reason I have written this exact review sooner is because I am an engineer amd felt before I commented on the vehicle I should spend some time experiencing it so I I knew what I was talking about (ha). In a word the CrossTrek XT is a dream. The handling is excellent for a wide wheelbase. I get 34 MPG average just driving around, the sound system has a slight delay on picking up the bluetooth on my phone but that is expected, and the sound itself I great with a nice bass for stock speakers. This is a slight shifting delay when initially putting the vehicle into gear, but that is most likely because of the CVT adjusting the torque to gear ratio after shifting from reverse, but it has never been a hinderance. I am going to enjoy this car for the rest of its life, and whenever anyone I k of is on the market for a new subaru, I am going to point them in the same direction as the one I took. More

2014 Subaru Impreza 2.0i 5MT (Preowned) I was extremely impressed with the sales staff at Crews. This was the first car I have purchased from a dealership, so I was definitely apprehensive. I was extremely impressed with the sales staff at Crews. This was the first car I have purchased from a dealership, so I was definitely apprehensive. Carmelo was excellent and helped me with all of my questions, making me feel comfortable throughout the whole process. Even though the purchase was made right before closing hours, everyone was friendly and helpful. I definitely recommend Crews to others looking for a Subaru in the SC Lowcountry!! More

3-12-15 purchase I would describe my experience as enjoyable. Sales personnel was very accommodating and knowledgeable. Staff was friendly and extremely helpful. Worke I would describe my experience as enjoyable. Sales personnel was very accommodating and knowledgeable. Staff was friendly and extremely helpful. Worked with me every step of the way explained all my options. More

bought a new Subaru Forester It's very rare that I buy a new vehicle, so buying a car doesn't come second nature. My wife and I visited Crews in January to test drive a Forester. It's very rare that I buy a new vehicle, so buying a car doesn't come second nature. My wife and I visited Crews in January to test drive a Forester. Although we were not ready to deal but were in the shopping phase Jerry was very helpful and informative as well as friendly and not overbearing. Then a month later we decided that the Forester would best suit are needs. When we visited Jerry the second time, he made the car buying experience, including price negotiations, very pleasurable, easy and relatively quick. And Pam made the paper non complicated and a breeze. A very nice bunch of folks! More

Absolutely Great Experience! Car dealerships normally make me nervous and overwhelmed. I knew I wanted to purchase a vehicle but was unsure of the type and year of vehicle that wo Car dealerships normally make me nervous and overwhelmed. I knew I wanted to purchase a vehicle but was unsure of the type and year of vehicle that would best suit my needs. Upon arriving I was instantly greeted by a sales representative and before I knew it, I was in the process of my first car purchase. The entire process was very simple and quick and the price and service was AMAZING! I have never felt more comfortable making such a big purchase in my life. Both employees that I worked with ( Carmelo Vasquez and Pam Baker) made me feel incredibly comfortable and relaxed during the process. We even discussed our families with one another. I would without a doubt recommend these two as well as the entire dealership! Keep up the great work! More

Fun and Simple! Not words normally used to describe a car buying experience! I knew I wanted the new Outback, but absolutely dreaded starting the whole process. I dre Not words normally used to describe a car buying experience! I knew I wanted the new Outback, but absolutely dreaded starting the whole process. I dreaded it so much, I made my husband make the first point of contact. Linda answered all of our questions promptly and without pressure. I decided to make the trip to North Charleston to start the process. From the moment I walked through the front door it was FUN! Working with Robert and Pam was like being with friends! They immediately got to work finding an Outback that suited my needs and budget. I left feeling relaxed and taken care of...not taken for ride with head spinning like previous dealer experiences. Pam made the financial paperwork easy-breezy. We were actually laughing! When I went back to pick up my new BFF, Robert was ready to teach an old lady new tricks. He explained all the bells and whistles and synced everything up for me. Although he knows far more than I could ever comprehend, he explained just what I needed/wanted to know. I drove away looking forward to visiting again when I am due for maintenance! Wait, what? When does anyone say THAT?? Thank you guys for making a car buying experience what it should be...FUN and SIMPLE! More