Crews Subaru of Charleston

Great Experience! I just bought a 2016 Outback from Crews. Millet and Josh were extremely helpful with answering all of my questions and concerns. Anything they weren't I just bought a 2016 Outback from Crews. Millet and Josh were extremely helpful with answering all of my questions and concerns. Anything they weren't sure on, they consulted with their service department for me immediately. They were also very fair with meeting me at a price that I thought was fair. I have called Millet a few times since I bought the Outback, and he has continued to be extremely helpful! Great salesman; great dealership! More

Crews Subaru Helped Me Out After a Huge Disaster I owned a used Subaru (which I did not buy from Crews Subaru) for about two years before it spontaneously caught fire while I was driving it one day. I owned a used Subaru (which I did not buy from Crews Subaru) for about two years before it spontaneously caught fire while I was driving it one day. It was a horrifying experience and put me without a car for a couple of months. Insurance elected not to investigate the accident stating that these things happen by complete chance. Crews Subaru was the last place to service my car before the accident, and after approaching them about what happened, we negotiated an amazing deal on another used Subaru. It's almost the same as my old Subaru but with much less mileage! I really appreciated the customer service I received from H.R. Hicks, the service manager, as well as Anthony Cargile, my service agent. Both were diligent, professional, and easy to work with. Judging by this experience, I would definitely come back to Crews Subaru to buy another car, but I hope I won't have to any time soon! More

Car for Teenage Daughter We have purchased a lot of cars over the years and this was the best by far. Everything was quick, no hassle and no headaches. We will go back again f We have purchased a lot of cars over the years and this was the best by far. Everything was quick, no hassle and no headaches. We will go back again for future purchases!!! The Shirey's More

Great Service I bought a new Subaru from Crews Subaru. Very pleasant experience There was no pressure applied in the sales process. I would recommend them for a ne I bought a new Subaru from Crews Subaru. Very pleasant experience There was no pressure applied in the sales process. I would recommend them for a new Subaru More

Love my new jasmine green forester! Friendly and patient staff helped me buy my first new car and walked me through everything. Never once did I feel overlooked or talked down to, which Friendly and patient staff helped me buy my first new car and walked me through everything. Never once did I feel overlooked or talked down to, which is important to me as a young customer. Thank you to Crews for putting me at ease and getting me excited to put miles on my new SUV! More

great experience Thanks so much for the great experience in buying my new Outback. Friendly and considerate staff made it easy. I will definitely recommend to others. Thanks so much for the great experience in buying my new Outback. Friendly and considerate staff made it easy. I will definitely recommend to others. More

Great experience on new Outback Staff and salesman were friendly and helpful. Explained different options of buying vs Leasing. Come up looking for information and options and ended Staff and salesman were friendly and helpful. Explained different options of buying vs Leasing. Come up looking for information and options and ended up with a new Outback that afternoon! Great job Rhett Chrill! More

Great car-buying experience Our first car-buying experience at Crews Subaru was terrific for 2 reasons: a great vehicle and a friendly, professional staff. The second experience Our first car-buying experience at Crews Subaru was terrific for 2 reasons: a great vehicle and a friendly, professional staff. The second experience was exactly the same! The newly remodeled showroom was clean, bright and very functional. The staff that we dealt with - Ralph Hunt, Josh Stringer and Pam Baker were awesome. We were greeted like old friends and treated very well. We walked out with a new car and a whole new respect for the people who work there - they were helpful, professional and just plain nice. Very satisfied customers. More

Anticipation, Excitement, Fun, Caring : Crews Delivers! Without a doubt, one of the best new car buying experience of my life. From the moment we made the first call until the moment we arrived and parked Without a doubt, one of the best new car buying experience of my life. From the moment we made the first call until the moment we arrived and parked in one of the conveniently located "Guest" parking spots, it was all good. There was never any sales pressure, only helpful counseling and answering of our questions. Mr. Ralph Hunt was our sales advisor. Ralph listened to our needs, helped us consider models, and soon we were on a test drive. This being our first Subaru product, we were quite taken with all of the engineering and technology packed into the new Outback Limited. We decided that the Outback Limited was going to be our next vehicle, so we placed a deposit on the next Outback Limited scheduled to arrive in our chosen color...Tungsten. When we arrived to take delivery of our new Outback (about a two week wait) Ralph spent an inordinate amount of time with us inside the new vehicle, helping us to understand many of the features. Afterwards, we had an opportunity to meet with Pam and work through the financial and other aspects of the transaction. Crews utilizes state of the art touch-screen forms and video information exchange that aids in speeding-up the financial segment of the process. Pam makes it all easy, seamless, and enjoyable. After this segment of the transaction, Ralph accompanied us to the Parts Counter and to the Customer Service area while introducing us to the many employees in parts and service that are there to take care of customer needs. Everyone we met at Crews appeared happy, positive, courteous, and seemed to possess a desire to ensure that we as customers received the care and attention a new owner would expect. I will be 60 my next birthday. I have had the opportunity to purchase many cars over time. But I will emphasize again that this experience with Crews was probably the best yet. Couple this with an exceptionally engineered automobile and you have a winning combination that is very difficult to beat. It's great to be part of the Subaru family! More

New car shopping made easy I've been a Subaru driver for many years, so when it was time to trade in my 2002 Forester for a newer model, the whole experience was an easy one. On I've been a Subaru driver for many years, so when it was time to trade in my 2002 Forester for a newer model, the whole experience was an easy one. Once I figured out online what features I wanted, I went to the dealership to test drive the new Forester. Ralph was easy to deal with, knowledgeable, and I felt like I got a very good deal on my new Forester as well as a good trade-in value on my old one. I'm expecting my warranty service and routine maintenance to be as pleasant as the purchase was. Thanks, Ralph and Pam for your help. More