Crews Subaru of Charleston

Great experience and Happy! We had been looking for car for our daughter for some time.... right car, right deal! My husband saw a Mini Cooper on line at Crews that we were inter We had been looking for car for our daughter for some time.... right car, right deal! My husband saw a Mini Cooper on line at Crews that we were interested in, so we rode all the way from Johns Island to N. Charleston. We were not disappointed in the car, great test drive with Ralph Hunt! Got back to dealership and between Ralph and Jerry Peters within what seemed like a few minutes, struck a deal for the car and trade-in. All happy!!! Truly the best, easiest and most pleasant car buying experience we have ever had. Everyone was great, direct and no games. We will recommend this dealership to anyone we know that is looking for a car, new or used. More

Informative, patient, easy-to-deal-with Our search for a new small SUV took us all over metro Charleston and into a variety of scenarios. After much research, our first choice seemed to be Our search for a new small SUV took us all over metro Charleston and into a variety of scenarios. After much research, our first choice seemed to be a Subaru, but we wanted to be fair to ourselves and just see what else was on the market. Some of the other available products seemed possible choices, but, when it came down to dealing with the salesmen and financial officers at those "other" dealerships, Crews Subaru had no competition. Our salesman Ralph Hunt spent nearly two days helping us try different models, patiently fielding our many questions and walking us through the buying process. No pressure, just friendly customer service. And so nice to deal with ONE knowledgeable and attentive individual than the double and triple-teaming that happens at the "other" dealerships. We knew that if we got this great treatment at the beginning, the rest of our dealer/customer relationship would probably be as good. So we bought a 2015 Crosstrek with confidence and look forward to enjoying it for years. More

Great Experience We saw an ad for a Land Rover which was my daughters dream car. Two years ago when we were first looking for a small suv, that was her dream car We saw an ad for a Land Rover which was my daughters dream car. Two years ago when we were first looking for a small suv, that was her dream car and I told her you better make a lot of money or marry a rich guy. My wife and daughter saw the car on a Saturday and liked it. They held it for us until Monday when I could see the car. It was reasonably priced and came with a lifetime engine and trans warranty. My only disappointment was when I found out it only came with one key. A new key will set us back $408, well worth the price of my daughter being happy after a devastating accident that will impact her for the rest of her life, both physically but more so emotionally. This vehicle will allow us to sleep at night, knowing she is driving a tank, just like the FJ Cruiser that saved her life. I was really and I mean REALLY impressed with the electronic document signing in Pam Baker's office. That was really impressive. And a big thank you to Ken French, who helped my wife and daughter on Saturday and Margaret for recognizing my other daughter on Monday. More

Excellent Service Working with Carmelo Vazquez to buy my Subaru Legacy was very informative and pleasant. At no time did I feel like I was being pressured. Also, I fee Working with Carmelo Vazquez to buy my Subaru Legacy was very informative and pleasant. At no time did I feel like I was being pressured. Also, I feel certain if any problems arrive with the car Crews will help me solve them. The price was what I expected. Best car buying experience ever. More

So easy and no pressure. Millet actually met us outside as we pulled into the dealership. He only got better after that with a test drive in our new vehicle and his outgoing p Millet actually met us outside as we pulled into the dealership. He only got better after that with a test drive in our new vehicle and his outgoing personality. We can't say enough about Pam Baker who also was so professional as she was nice. After just relocating from New York, we could not have been more warmly treated in our new adopted state. Thanks to everyone! More

Excellent car buying experience! We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were inte We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were interested in on 5/21/15 and submitted my request for their internet price. Linda Breedlove promptly responded and we set up an appointment to see and test drive the Outback on 5/22. Upon our arrival and meeting Linda the car was ready for us to test drive. Linda introduced us to Anthony Cargile who we worked with through entire acquisition process. This is our 4th Outback purchase and by far has been the best experience. Anthony was extremely thorough describing the features of the Outback and taking us through the acquisition process. My wife and I are very happy with our decision to purchase our new Outback from Crews and to have dealt with Anthony and Linda. More

Outstanding job getting me the car I wanted! I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was n I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was not pushy at all. I had researched the vehicle significantly prior to going in so I had no questions and it was pleasant not to be assailed but the sales staff. They just got the keys and on the road, while driving he asked again if I had any questions about the features available on the vehicle. I appreciated that this was not a persistent bantering just a quick check to see if I had thought of anything while test driving. When I had finished my test drives of both the Manual and CVT transmissions I simply told him I would be back late May or early June to purchase. He asked politely for my contact information which I told him I had already corresponded with the internet sales person, Linda Breedlove and he said great. Follow up emails were not overwhelming, and when I was ready to purchase I told Scott & Linda via email exactly what I wanted and within two days they had set up for a dealer transfer for the color, trim, & accessories I requested. The price was fair and within the "good" window of the Truecar.com estimate for the vehicle as delivered. With the additional expense of having to send a driver to pick the vehicle up with the dealer transfer was great. When I came to purchase the vehicle, the paperwork was extremely quick. I HAVE TO SAY THIS AGAIN, because I bought another new vehicle recently and spent about 3 hours waiting for all the paperwork, Pam was extremely quick going through the paperwork!!! I was in and out the door within 45 minutes and it would have been faster if I had not changed my mind about the extended warranty. Because it was a dealer transfer I had to wait till the next day to pick it up, but when I did Scott was available to answer any questions which I still did not have and as he saw I was ready to go. He gave me the keys and said "Well I will contact you in a couple days to answer anything that comes up since you clearly want to get out the door." The entire experience from test drive to purchase Crews Subaru's staff was cordial, available, and most importantly informative without being pushy. GREAT Experience I would definitely purchase from them again! More

Low pressure, very helpful! As an older woman, many of my car-buying experiences have not been positive. The staff and salesmen were very helpful, knowledgeable and understanding As an older woman, many of my car-buying experiences have not been positive. The staff and salesmen were very helpful, knowledgeable and understanding of what I was looking for, without being pushy or negative in any way. ?? More

Fair Deal - Drama Free This was our second purchase and it was every bit as simple as the process should be. We've got a great new car, and had an enjoyable time getting it This was our second purchase and it was every bit as simple as the process should be. We've got a great new car, and had an enjoyable time getting it done. Thanks to everyone at Crews Subaru! More

A Pleasure! Thank you to Anthony Cargile for a pleasant experience from start to finish at Crews Subaru! This is our first Subaru and we are excited to now own su Thank you to Anthony Cargile for a pleasant experience from start to finish at Crews Subaru! This is our first Subaru and we are excited to now own such a safe and reliable vehicle. Anthony and Pam were wonderful and when the time comes we will return for our next car. Thank you again for your help. More