Crews Subaru of Charleston

Great Experience at Crews Subaru After driving a 2001 Outback for almost 15 years, it was time for something new. At the end of December we purchased a 2016 Outback from Crews Subaru After driving a 2001 Outback for almost 15 years, it was time for something new. At the end of December we purchased a 2016 Outback from Crews Subaru of Charleston. The experience was terrific. My sales person, Anthony Cargile, spent hours with us making sure we were comfortable with the vehicle. He was extremely helpful. I am a big fan of Subaru and our experience at this dealership really reinforced why this is such a great car company. More

Best Purchase Experience Ever Ralph Hunt, Pam Baker, and the head of trade-in vehicles (I apologize as his name leaves me at the moment) were the best team I've worked with in a se Ralph Hunt, Pam Baker, and the head of trade-in vehicles (I apologize as his name leaves me at the moment) were the best team I've worked with in a seven car purchase history. My husband and I bought a vehicle five months prior and had severe buyer's remorse after a month of owning said vehicle. From the moment Ralph walked up to us at the dealership we were treated with respect and a relaxed sense of assistance. Ralph is polite, knowledgable and professional. He listens. When we said we had been test driving vehicles that day and were there only to obtain research by driving smaller family cars he obliged with every request. Not once did Ralph press me for purchasing information- e.g. Did we already have financing, were we trading a vehicle, etc. Instead, he talked me through my want list. I wanted the right feel in a smaller family vehicle- my husband the right size and price. We returned a week later and purchased a brand new 2016 model off the show room floor after Ralph insisted that they pull it out so that we could drive it and make sure it was just right. It was, and we're elated. We love our new car and will keep the dealer sticker on the car as we're proud to say we purchased our vehicle from Crews Subaru. More

Max was outstanding to deal with I went to look at an Outback and was signing the paper work before I even knew what happened. The test drive was a blast. I have driven many Outbacks I went to look at an Outback and was signing the paper work before I even knew what happened. The test drive was a blast. I have driven many Outbacks and WRXs. Max and I talked about the features in the parking lot so I knew where everything was when we got on the road. I would definitely recommend Crews Subaru to all my friends and family More

New car and new dealership! The experience was exceptional. There was no pressure during the whole process. I would recommend this dealership to anyone,especially if you are age The experience was exceptional. There was no pressure during the whole process. I would recommend this dealership to anyone,especially if you are aged ,and donot wish to be hurried! More

Very pleased My wife Lisa and I were very pleased with our new Suburu purchase. We rented a Suburu Outback for a week during the summer and was very impressed. Whe My wife Lisa and I were very pleased with our new Suburu purchase. We rented a Suburu Outback for a week during the summer and was very impressed. When we decided to get a new vehicle the Suburu Outback was on the top of our list. Once we got to Crew's Suburu we felt everyone was very professional and did not pressure us into a sale. Our Salesman Carmelo Vazquez did a great job from the moment we showed up on the lot to the final inspection. More

Excellent experience in purchasing a car Your staff, particularly Michael Driscoll, made sure that we had a smooth ride in the process of purchasing our new Subaru. He very quickly and thoro Your staff, particularly Michael Driscoll, made sure that we had a smooth ride in the process of purchasing our new Subaru. He very quickly and thoroughly went through the steps; making sure that we got what we wanted, getting all the details necessary for arranging the financing, and eventually spending unhurried time in explaining the operation and enjoyment of the car. More

Long Term Customer Our family have has purchased 6 vehicles from the Crews dealership, from Saturns to Subarus, and have found the folks from sales to service to be frie Our family have has purchased 6 vehicles from the Crews dealership, from Saturns to Subarus, and have found the folks from sales to service to be friendly and professional. Thank you HR and Carmelo for another satisfying experience. More

Best new car purchase experience ever I purchased a 2016 Outback, my first Subaru. Mike Driscoll was very knowledgeable and helpful throughout the entire process. It was by far the most en I purchased a 2016 Outback, my first Subaru. Mike Driscoll was very knowledgeable and helpful throughout the entire process. It was by far the most enjoyable new car purchase experience I have ever had. I highly recommend a visit to Crews to anyone interested in purchasing a Subaru. You will be surprised and impressed by the professionalism of the sales and service staff. More

Pleased I bought a 2013 Crosstrek. I had planned to test drive one and then go to Carmack to purchase a low-mile used one if I liked it. However, they had o I bought a 2013 Crosstrek. I had planned to test drive one and then go to Carmack to purchase a low-mile used one if I liked it. However, they had one on the lot. Rhett will tell you he is "not a salesman," but he is--just not a high pressure one. He seems to really value the integrity of Subaru and was patient with me as I decided and negotiated the price. More

Excellent customer service!! We were due for our first oil change with our Subaru and I called first thing in the morning and spoke to Matt in the service department. He said that We were due for our first oil change with our Subaru and I called first thing in the morning and spoke to Matt in the service department. He said that he would be expecting me when i arrived and he would drive me to work so they could service the car. When I arrived I didn't have to wait at all for Matt to take me and about 45 minutes later Matt called to say the car service was completed. Matt told me that he would have another gentleman follow him to my work so they could bring the car to me instead of me having to get a ride back to the dealership to pick it up. When Matt arrived with our car he told me that they changed the oil and did a tire rotation which was part of the service and they even ran it through the car was for us!! That was an excellent surprise and it was greatly appreciated!! You don't find many companies or service departments that go the extra mile for the customer just because. Subaru of Charleston has some of the best customer service we have ever experienced. We recommend them to everyone we know!! More