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Crevier BMW

Santa Ana, CA

4.9
1,064 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,064 reviews

April 26, 2011

John Beck was very knowledgeable about the service provided. Jade at the Loaner desk was exceptional, friendly and great customer service skills. Amanda at the front desk was very professional, frie More

by rose.ayala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Beck, Jade and Amanda
April 20, 2011

Normally I do not look forward to buying a new car but my recent experience at Crevier was very pleasant. I leased my first BMW from a different dealership which I was very unhappy with, the customer servic More

by suzir63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie, Marlene Tapie
April 18, 2011

cars serviced: 323ci/545i in and out avrg time :20min cars serviced: 323ci/545i in and out avrg time :20min (with the loaner in hand)! beats newport dealer (avrg 45min) Service advisor:Joe West - always More

by csilasvegasM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally Chareun/Joe West
March 31, 2011

Four years ago I was referred to Crevier by a close family friend and was fortunate to be introduced to Marlene Tapie. My first BMW experience and not my last. After 3 years my lease was up, and I move More

by rw4sale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie, Marlene Tapie
March 29, 2011

I was referred to Marlene tapie from a family friend. Marlene made purchasing a vehicle a pleasant experience. Her knowledge of the product and expertise really makes you feel at home when buying a car. More

by wsabri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie, Marlene Tapie
March 29, 2011

Marlene was great! This is my 3rd BMW and by far the best experience I've had. She was so easy to work with and really figured out the best route for me and showed me all my options. I will go back to More

by Ronni Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapai, Marlene Tapie
March 28, 2011

Marlene Tapie takes the car buying experience to a whole new level! Not only is she extremely knowledgeable about BMW's, she also has a REAL passion for the cars she sells (new and used. Marlene has an incr More

by kaylin04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie, Marlene Tapie
March 28, 2011

We were referred to Marlene from friends that had worked with her in the past. When referred you always hope you have the same experience if not better then the person that referred you. My wife and I cou More

by fblakeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapia, Marlene Tapie
March 27, 2011

I sent an internet inquiry to Crevier requesting a test drive. The response from Susan Otto, Internet Sales Manager, was rapid and and courteous. The test drive was easily scheduled for my convenience. Ms. More

by wetaylor1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Otto, Susan Otto
March 24, 2011

Marlene was referred to me by a really good friend. Both my friend and her Dad worked with Marlene and had only wonderful things to say about her. I had never leased a car before and my lease was coming to More

by claireduggins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie, Marlene Tapie
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