Crevier BMW

Marlene was great at helping me pick out a new car for my wife's birthday. She got us the best deal we could have hoped for and it was the perfect car for my wife. She was knowledgeable and a pleasure to dea wife's birthday. She got us the best deal we could have hoped for and it was the perfect car for my wife. She was knowledgeable and a pleasure to deal with! She made the whole process easy and enjoyable for me and for my wife. The car is gorgeous and my wife might even let me drive it (someday). More

After getting a service vehicle from the loaner department I had a blowout on one of the tires. I understand that I am responsible for the blowout and replacement of the loaner tires however I was department I had a blowout on one of the tires. I understand that I am responsible for the blowout and replacement of the loaner tires however I was charged the full amount of a brand new tire when the car already had over 6,000 miles driven on it before I received it. I feel I should have at least been pro rated the difference of the 6,000 miles but they were unwilling to budge on this and not only charged me full price but the price of the tire was more than what it could have been bought for at a certified Goodyear tire shop. I spent many hours of my busy day trying to straighten this out with Melissa and it was very hard to even get a response from her. Finally after 3 phone calls on separate days and 2 or 3 emails I received a response noting that the full amount would be charged. I was very surprised at this outcome and Crevier has not only lost a service customer but they've lost my business for purchases in the future. I will never send any of my friends, family or business associates to this dealer for this reason. Not because it was the service departments fault but because if this is the way they do business, I want to make sure I'm being taken care of the next time something like this happens. There are no excuses for this type of service. More

This was my first experience in buying a BMW and Frank Chirat made it an extremely enjoyable event. I was absolutely positive that I wanted a 2012 BMW 328i Sports Wagon and Frank made it happen, we went o Chirat made it an extremely enjoyable event. I was absolutely positive that I wanted a 2012 BMW 328i Sports Wagon and Frank made it happen, we went over the entire build at his desk, adding all the options and accessories that I wanted on my new car. Once we had me new car created in cyberspace, Frank got all the paperwork together and I was able to order my car. He informed me when BMW would actually start assembly of my car, and from there I was able to follow it's progress from Munich, Germany to Port Hueneme, California. The car is exactly what I wanted, it rides and handles exactly as I had imagined it would when I first decided I wanted a BMW. More

Picked up my BMW X3 from Crevier BMW. An extremely Picked up my BMW X3 from Crevier BMW. An extremely pleasant experience, started from showroom and garage to see the exact model and color that I sele Picked up my BMW X3 from Crevier BMW. An extremely pleasant experience, started from showroom and garage to see the exact model and color that I selected, all the way to test drive and car pick up. Richard Kim was very friendly and eager to answer my questions and explain completely all features of the vehicle. Thanks to Richard that made the car buying experience such a pleasure. Great job! More

I was looking for a car to lease and it was the last day of the month so the lease program would be over the next day. I knew exactly what I wanted and Richard took less than 24 hours to look for the car we of the month so the lease program would be over the next day. I knew exactly what I wanted and Richard took less than 24 hours to look for the car we needed and immediately brought it over from another city a couple hours away. As soon as it was brought over, Richard contacted us and we bought the car. It was fast and easy and he gave us the best deal that was possible. He is very friendly, knowledgeable, and easy to talk to. Highly recommended. More

We live in Ventura County, a long drive from Santa Ana. Richard was both friendly and very professional. He answered all of my questions, responding quickly to both emails and phone calls. We were look Richard was both friendly and very professional. He answered all of my questions, responding quickly to both emails and phone calls. We were looking at used BMWs, and particularly interested in one that had just arived. When no photos were yet available online, Richard took photos and emailed them to us. We look forward to doing business with both Mr Kim and Crevier again. Will be referring both to family and friends. More

We bought a used BMW from this dealership about a week ago. Richard was friendly, personable and went over and beyond to make sure that our purchase fit within our budget and that the car was perfect bef ago. Richard was friendly, personable and went over and beyond to make sure that our purchase fit within our budget and that the car was perfect before we drove off the lot. We drove up from San Diego and spent about 5 hours at the dealership and Richard not only made made the purchase as smooth as possible but that we were comfortable the whole time we were there. Thank you so much, Crevier BMW, and Richard. We are BMW lovers in general and will definitely take another drive up there the next time we get our next car! More

Frank is a pleasure to do business with. This is my second lease with Crevier and Frank. I recently moved from Anaheim Hills to Palos Verdes but still go to Frank for my new cars. The main reason: I second lease with Crevier and Frank. I recently moved from Anaheim Hills to Palos Verdes but still go to Frank for my new cars. The main reason: I trust Frank. He gives me the best deal he can and is very pleasant to deal with. He's funny too. More

I made this account just so I could write a review about Frank. He's every bad cliche you can come up with about car salesman. He's fake, he withholds information, he uses double talk, dodges questions, Frank. He's every bad cliche you can come up with about car salesman. He's fake, he withholds information, he uses double talk, dodges questions, etc. I really don't know how he is getting the high reviews he gets. I was very interested in a 2012 328. I was considering a purchase or lease, but hadn't really decided which. How I wanted to finance the vehicle is immaterial and really has no bearing on the negotiations for the purchase price. I asked him several times for very specific information concerning car pricing. He would always answer back with questions. When I answered his questions, he would not reply or would just reply back with a final sales prices but no breakdown of the numbers. Specifically, I wanted to know how the lease number would break out (money factor, residual, etc). Anyway, I found 3 other dealers who were actual normal people and who were glad to answer my questions. I went to one of them on a whim one day and bought a car off their lot. Buyer beware of Frank. More

Purchased my 6th BMW from Crevier, and again received professional, no-hassle service and an excellent price. I have referred several friends to Crevier over the years; each one reported having the same professional, no-hassle service and an excellent price. I have referred several friends to Crevier over the years; each one reported having the same quality experience. This was my first transaction with Marlene, and she made the purchase experience a pleasure. No worries dealing with this best in the business dealership. More