Crevier BMW

I made this account just so I could write a review about Frank. He's every bad cliche you can come up with about car salesman. He's fake, he withholds information, he uses double talk, dodges questions, Frank. He's every bad cliche you can come up with about car salesman. He's fake, he withholds information, he uses double talk, dodges questions, etc. I really don't know how he is getting the high reviews he gets. I was very interested in a 2012 328. I was considering a purchase or lease, but hadn't really decided which. How I wanted to finance the vehicle is immaterial and really has no bearing on the negotiations for the purchase price. I asked him several times for very specific information concerning car pricing. He would always answer back with questions. When I answered his questions, he would not reply or would just reply back with a final sales prices but no breakdown of the numbers. Specifically, I wanted to know how the lease number would break out (money factor, residual, etc). Anyway, I found 3 other dealers who were actual normal people and who were glad to answer my questions. I went to one of them on a whim one day and bought a car off their lot. Buyer beware of Frank. More

Purchased my 6th BMW from Crevier, and again received professional, no-hassle service and an excellent price. I have referred several friends to Crevier over the years; each one reported having the same professional, no-hassle service and an excellent price. I have referred several friends to Crevier over the years; each one reported having the same quality experience. This was my first transaction with Marlene, and she made the purchase experience a pleasure. No worries dealing with this best in the business dealership. More

This was my first experience with BMW. I drove a Mercedes Benz for the last 3 cars over 11 years. I felt ready for a change. Marlene could not have been more accommodating and informative with hel Mercedes Benz for the last 3 cars over 11 years. I felt ready for a change. Marlene could not have been more accommodating and informative with helping make the right choice for me. She even helped answer questions for me after hours from home. Overall, a great experience, thanks primarily to Marlene. More

One of the worst service experiences ever was at Crevier. John Deck is rude, condescending, arrogant and out to make a bonus with his scare tactics and threats that BMW will void warranty if purchasing alig John Deck is rude, condescending, arrogant and out to make a bonus with his scare tactics and threats that BMW will void warranty if purchasing alignments,etc along needless up sells. NO MORE TO CREVIER/PENSKE. SERVICE DEPARTMENT IS BEYOND AWFUL AND WILL GO TO ANY EXTREME TO HIDE COMPLAINTS AND AVOID SURVEYS FOR UPSET CUSTOMERS. More

I have to say going to Crevier has been the best car buying experience I've ever had to date. Dealing with Stephan, there was absolutely no pressure to buy. The car I wanted wasn't at the dealership at buying experience I've ever had to date. Dealing with Stephan, there was absolutely no pressure to buy. The car I wanted wasn't at the dealership at the moment, but Stephan was able to have the car I was looking for the following day. He definitely knows his stuff and seems to have a passion for cars and Bimmers in particular. I was able to get the exact car I wanted to which I'm very grateful for! He took his time to show me all the different features of the car. He even helped me synch my phone to the iDrive! He made himself available to answer all of my questions. This was my first time buying a BMW and it doesn't appear to be the last time either! Crevier and Stephan have definitely set the bar in my car buying experience! I'd also like to give a mention to Jesse in the Parts and Accessories department. He was very helpful and friendly when I took my car in to get the wheels powder coated and when I swapped out the grilles for black ones. More

This is our second BMW 335i purchase at Crevier. This was our first time dealing with Marlene. She was absolutley amazing to work with. We made an appointment, walked in, Marlene and her assistant Erin found our first time dealing with Marlene. She was absolutley amazing to work with. We made an appointment, walked in, Marlene and her assistant Erin found a handful of cars. We decided, went through financing, car was cleaned and Erin went through every detail of the car/nav system. I have really never had such a smooth transaction when it comes to the purchase of a car! I would highly recomend working with Marlene and purchasing from Crevier BMW. I love the service department as well. That's why we were back. More

Amazing customer service and knowledge of products. I would refer this dealership and specifically Marlene Tapie to anybody interested in purchasing vehicle. Can not say enough. Paul Guidotti would refer this dealership and specifically Marlene Tapie to anybody interested in purchasing vehicle. Can not say enough. Paul Guidotti More

I buy a lot of cars for myself, my friends and my family. I don't have time for BS and insist on professionalism and attention to detail. I have bought BMW's and Minis from 3 different SoCal dealerships, but I don't have time for BS and insist on professionalism and attention to detail. I have bought BMW's and Minis from 3 different SoCal dealerships, but buying from Crevier through Robert Lingenfelter has been consistently superior to ••any•• other dealership. I think I've bought 7 or 8 BMW's from Crevier for myself and just as many for family and friends. Most of these have been European Delivery where the car is initially delivered in Munich Germany, and after enjoying a European vacation with a new BMW the car is shipped back to the States and magically appears at Crevier. There are lots of things that could go wrong with this, but it never has for me because Robert has been selling BMW's at Crevier for over 20 years and arranging European Deliveries for just as long - he's an expert at this. Yesterday I picked up my 2012 650 vert at Crevier after a perfect European Delivery in Munich last month. The car was spotless after 900 miles in Europe and shipping it home - Robert quickly set all the electronic gizmos and sent us on our way - but would have gladly spent hours with me if I would have required more orientation. If you need a new BMW call Robert at Crevier and you will be treated fairly and with respect - it's the only way Robert knows! dk More

Crevier BMW has some of the best selection around for new and used cars. When they say you cant be extremely picky when buying a car unless you order it, here its not that way. From every model in every colo and used cars. When they say you cant be extremely picky when buying a car unless you order it, here its not that way. From every model in every color, to different color intoners. They have so much to choose from. Im extremely satisfied with my purchase from Crevier BMW. More

Crevier BMW is the BEST in the Western Region. After looking around BMW of Monrovia and Savage BMW I was told to look at Crevier, and I did. They have a very large selection on there lot and they have a looking around BMW of Monrovia and Savage BMW I was told to look at Crevier, and I did. They have a very large selection on there lot and they have a wide selection of colors. Crevier will not try to shove you in a car that you don't want. Susan Otto is the girl to go to. She is AMAZING and she is very personable and will go out of her way to help you and to get you in the BMW of your dreams. The Service Department is just as good. They will get you in and out and they will get the job done start to finish. The dealership it self is amazing. Leased 3 cars from them and will keep leasing cars from them. More