Crevier BMW
Santa Ana, CA
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I loved my previous BMW which was totaled in a wreck, so buying this car was more than just a sales transaction. The salesman understood that and got us into a car that eased the pain of losing the other on buying this car was more than just a sales transaction. The salesman understood that and got us into a car that eased the pain of losing the other one. They are no-nonsense, which is extremely important to me, but they were fun and easy to deal with at the same time. they worked hard to get us a deal we could live with, and even after we had agreed on the terms, they found us a better finance rate which lowered our payments even more. And then, since we ran out of time that night, they prepped the car and delivered it to us the next day, an 1 hour away! They were great, and good to deal with. Car-buying is not high on my husband’s list of fun things to do, but even he ended up liking this dealer. If you're in the market for a car, go see Crevier Sales Team. You'll be glad you did. More
Crevier BMW had excellent customer service! Every time I visited the part services the staff at Crevier always makes me feel like part of their family. The parts guy was very knowledgeable I enjoy coming to visited the part services the staff at Crevier always makes me feel like part of their family. The parts guy was very knowledgeable I enjoy coming to Crevier for all my BMW needs! I will refer people to Crevier More
The staff was very friendly and knowledgeable about their product. I was impressed with BMW Brand so I decided to give it a try, I am glad I did! I can say that the experience was all great and the people we product. I was impressed with BMW Brand so I decided to give it a try, I am glad I did! I can say that the experience was all great and the people were helpful. Crevier did a great job! I recommend Them More
Short of moving Crevier to Corona where I live there is nothing you can do. I live 5 or so miles from Riverside BMW and feel they are so substandard compared to Crevier that I drive 70 Miles and pay about nothing you can do. I live 5 or so miles from Riverside BMW and feel they are so substandard compared to Crevier that I drive 70 Miles and pay about $15 in tolls to just get to Crevier. I am afraid to visit other BMW dealerships because I know they will not meet the expectations that Crevier lives up to. You Guys Rock! Don Crevier if you read this I will be in your commercial!!!!! More
Where do I begin? Maybe with John Thatcher, a gentleman who was nothing but helpful. He did a great job with all the services provided. All the staff in Service at Crevier are fantastic. I have been going who was nothing but helpful. He did a great job with all the services provided. All the staff in Service at Crevier are fantastic. I have been going to this service department for a few years now; they always give 100% when I am there. It’s great to be recognized by name. Thanks to everyone at Crevier for making it warm and welcome. Mr. Ricard! More
I was contacted by Frank, promptly after sending you the I was contacted by Frank, promptly after sending you the email on Friday. I visited Frank that afternoon and was very impressed by the facility and I was contacted by Frank, promptly after sending you the email on Friday. I visited Frank that afternoon and was very impressed by the facility and the welcoming response I received upon arriving. We were able to successfully put a deal together on a new 2011328i, including my trade in, and we are very happy with the new vehicle. I had visited Sterling BMW the previous day and did not receive anywhere near the same treatment nor did they have near the equivalent service, that Crevier had to offer. I am a 1st time BMW owner and have to say I had a great experience in purchasing my vehicle with Frank, and would like to thank you for having him contact me. The whole process was very comfortable including the financing handled with Dino. The car was purchased for my wife Melanie and she is a very happy BMW owner. I returned the following day to drop off the extra key and introduce Melanie to Frank and Dino, and we were once again welcomed professionally by your staff. You should be confident that you have a great staff and excellent salesman, Frank Chirat. I am confident that we will be purchasing again from Crevier and Frank, in the future. I would and will recommend any of my Friends/ Relatives/ Customers to Crevier BMW. More
I made an appointment with jason and learned later that he never actually made it. The only thing he did was created an account. I learned the hard way after I had to cancel all my appoints costing lost he never actually made it. The only thing he did was created an account. I learned the hard way after I had to cancel all my appoints costing lost revenue. Take your car to irvine or shelly. Avoid this place! More
My previous positive review about Crevier was my purchasing and finance experience when I acquired a low mileage 2007 CPO 335i sedan. Since then, I have had my car in service for brake work, an iss purchasing and finance experience when I acquired a low mileage 2007 CPO 335i sedan. Since then, I have had my car in service for brake work, an issue with the BMW Assist module, creaking noises in the interior and a scheduled oil change. In each and every service visit, I have been treated like family. Every concern is acknowledged with a no excuses, we will fix it attitude. My service advisor (SA) has been Sonny Mendonca and he has been great! He would contact me at least once a day with a status of the issues and approximate time for completion. I have owned other luxury vehicles like Audi, Cadillac and Acura and Crevier has been the BEST. What I am dreading now is that I won't be taking my BMW into service anytime soon because scheduled maintenance isn't due until mid-next year (2011), but if something does happen - I can rest assured that Crevier will address my needs. More
. I have heard horrible stories from friends and family about these transactions and was preparing myself for the worse. You both have completely dispelled all the myths about car buying and made my exper about these transactions and was preparing myself for the worse. You both have completely dispelled all the myths about car buying and made my experience FUN and painless. I am so happy with my new 528i and with Crevier BMW that I will recommend you to all my friends and colleagues. Your level of transparency, honesty and professionalism were really what put you over the top. I was treated with respect and courtesy from begin to end with every person I encountered. Your organization should be very proud to have you on their team! THANK YOU… THANK YOU… THANK YOU… More
Upon arriving at Crevier BMW, I was greeted by TC, a kind and caring person who made it his mission to assist me in my quest for a new car. At no time during the process did I feel pressured to make a purch and caring person who made it his mission to assist me in my quest for a new car. At no time during the process did I feel pressured to make a purchase. When I was ready to make my purchase, TC was very accommodating with his schedule and fit me in last minute. Throughout the purchase process, TC ensured that I had a clear understanding of what was going on and what further steps needed to be taken to properly complete the transaction (he didn't leave me at his desk for 30 min having no idea what was going on). Once it was time to complete my paperwork, Dino in finance was called over to assist me. He was very patient and friendly and ensured that everything was explained thoroughly. Upon the completion of the purchase, TC brought my car out, gave me a tutorial on how to work everything and then surprised me with a free rubberized trunk liner, iPod connector, and BMW valve stem covers! Crevier is by far the most professional and customer service friendly dealership I have been to to date. In fact, it was the first BMW dealership that hadn't written me off for being younger than their typical clientele. I would like to say a personal thank you to TC and DIno for making the purchase of my 335i coupe a very smooth and enjoyable process. I will definitely be returning back to TC for all future purchases. More