Crevier BMW

Picked up my BMW X3 from Crevier BMW. An extremely Picked up my BMW X3 from Crevier BMW. An extremely pleasant experience, started from showroom and garage to see the exact model and color that I sele Picked up my BMW X3 from Crevier BMW. An extremely pleasant experience, started from showroom and garage to see the exact model and color that I selected, all the way to test drive and car pick up. Richard Kim was very friendly and eager to answer my questions and explain completely all features of the vehicle. Thanks to Richard that made the car buying experience such a pleasure. Great job! More

I was looking for a car to lease and it was the last day of the month so the lease program would be over the next day. I knew exactly what I wanted and Richard took less than 24 hours to look for the car we of the month so the lease program would be over the next day. I knew exactly what I wanted and Richard took less than 24 hours to look for the car we needed and immediately brought it over from another city a couple hours away. As soon as it was brought over, Richard contacted us and we bought the car. It was fast and easy and he gave us the best deal that was possible. He is very friendly, knowledgeable, and easy to talk to. Highly recommended. More

We live in Ventura County, a long drive from Santa Ana. Richard was both friendly and very professional. He answered all of my questions, responding quickly to both emails and phone calls. We were look Richard was both friendly and very professional. He answered all of my questions, responding quickly to both emails and phone calls. We were looking at used BMWs, and particularly interested in one that had just arived. When no photos were yet available online, Richard took photos and emailed them to us. We look forward to doing business with both Mr Kim and Crevier again. Will be referring both to family and friends. More

We bought a used BMW from this dealership about a week ago. Richard was friendly, personable and went over and beyond to make sure that our purchase fit within our budget and that the car was perfect bef ago. Richard was friendly, personable and went over and beyond to make sure that our purchase fit within our budget and that the car was perfect before we drove off the lot. We drove up from San Diego and spent about 5 hours at the dealership and Richard not only made made the purchase as smooth as possible but that we were comfortable the whole time we were there. Thank you so much, Crevier BMW, and Richard. We are BMW lovers in general and will definitely take another drive up there the next time we get our next car! More

Frank is a pleasure to do business with. This is my second lease with Crevier and Frank. I recently moved from Anaheim Hills to Palos Verdes but still go to Frank for my new cars. The main reason: I second lease with Crevier and Frank. I recently moved from Anaheim Hills to Palos Verdes but still go to Frank for my new cars. The main reason: I trust Frank. He gives me the best deal he can and is very pleasant to deal with. He's funny too. More

I made this account just so I could write a review about Frank. He's every bad cliche you can come up with about car salesman. He's fake, he withholds information, he uses double talk, dodges questions, Frank. He's every bad cliche you can come up with about car salesman. He's fake, he withholds information, he uses double talk, dodges questions, etc. I really don't know how he is getting the high reviews he gets. I was very interested in a 2012 328. I was considering a purchase or lease, but hadn't really decided which. How I wanted to finance the vehicle is immaterial and really has no bearing on the negotiations for the purchase price. I asked him several times for very specific information concerning car pricing. He would always answer back with questions. When I answered his questions, he would not reply or would just reply back with a final sales prices but no breakdown of the numbers. Specifically, I wanted to know how the lease number would break out (money factor, residual, etc). Anyway, I found 3 other dealers who were actual normal people and who were glad to answer my questions. I went to one of them on a whim one day and bought a car off their lot. Buyer beware of Frank. More

Purchased my 6th BMW from Crevier, and again received professional, no-hassle service and an excellent price. I have referred several friends to Crevier over the years; each one reported having the same professional, no-hassle service and an excellent price. I have referred several friends to Crevier over the years; each one reported having the same quality experience. This was my first transaction with Marlene, and she made the purchase experience a pleasure. No worries dealing with this best in the business dealership. More

This was my first experience with BMW. I drove a Mercedes Benz for the last 3 cars over 11 years. I felt ready for a change. Marlene could not have been more accommodating and informative with hel Mercedes Benz for the last 3 cars over 11 years. I felt ready for a change. Marlene could not have been more accommodating and informative with helping make the right choice for me. She even helped answer questions for me after hours from home. Overall, a great experience, thanks primarily to Marlene. More

One of the worst service experiences ever was at Crevier. John Deck is rude, condescending, arrogant and out to make a bonus with his scare tactics and threats that BMW will void warranty if purchasing alig John Deck is rude, condescending, arrogant and out to make a bonus with his scare tactics and threats that BMW will void warranty if purchasing alignments,etc along needless up sells. NO MORE TO CREVIER/PENSKE. SERVICE DEPARTMENT IS BEYOND AWFUL AND WILL GO TO ANY EXTREME TO HIDE COMPLAINTS AND AVOID SURVEYS FOR UPSET CUSTOMERS. More

I have to say going to Crevier has been the best car buying experience I've ever had to date. Dealing with Stephan, there was absolutely no pressure to buy. The car I wanted wasn't at the dealership at buying experience I've ever had to date. Dealing with Stephan, there was absolutely no pressure to buy. The car I wanted wasn't at the dealership at the moment, but Stephan was able to have the car I was looking for the following day. He definitely knows his stuff and seems to have a passion for cars and Bimmers in particular. I was able to get the exact car I wanted to which I'm very grateful for! He took his time to show me all the different features of the car. He even helped me synch my phone to the iDrive! He made himself available to answer all of my questions. This was my first time buying a BMW and it doesn't appear to be the last time either! Crevier and Stephan have definitely set the bar in my car buying experience! I'd also like to give a mention to Jesse in the Parts and Accessories department. He was very helpful and friendly when I took my car in to get the wheels powder coated and when I swapped out the grilles for black ones. More