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Crevier BMW
Santa Ana, CA
1,324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,324 reviews
November 30, 2020
Great customer service. Kudos to Service advisor Mark Caudillo for listening to the problems experiencing an excellent follow up on the progress of the repairs needed Caudillo for listening to the problems experiencing an excellent follow up on the progress of the repairs needed More
by Cdefalla
Employees Worked With
Mark Caudillo
November 25, 2020
Very Professional and friendly staff. Always working hard to make sure you have the best experience. From the sales department to the maintenance ,Thank you! to make sure you have the best experience. From the sales department to the maintenance ,Thank you! More
by Alex A
Employees Worked With
Jackie Deemer, Hector C, Ralph Perez, John Thatcher, Jerry Barnes
November 25, 2020
I have been buying or leasing BMWs from Crevier for many years. My last two cars were a bi-product of my experiences with Wayne Whitesides. He is amazing! He is professional in ever way. He is unusually kno years. My last two cars were a bi-product of my experiences with Wayne Whitesides. He is amazing! He is professional in ever way. He is unusually knowledgeable. He has a special way of relating to his clients. He gets an A++++ from me on all of the important characteristics. More
by Tim
Employees Worked With
Wayne Whitesides
November 23, 2020
I did quite a bit of research prior to my lease of a M340i: Crevier easily offered me the best terms. My dealings with Mason were wonderful! Everyone I dealt with was excellent - both professional and p M340i: Crevier easily offered me the best terms. My dealings with Mason were wonderful! Everyone I dealt with was excellent - both professional and personable. I am a fan!!! More
by Jcranford
Employees Worked With
Mason
November 21, 2020
For the first time I received the worst customer service at Crevier BMW. It used to be a 5 solid star. The service adviser was out of line. I had to speak with the floor manager and he apologized for the ba at Crevier BMW. It used to be a 5 solid star. The service adviser was out of line. I had to speak with the floor manager and he apologized for the bad service given to me. However, it took three days to take care of the issue; all because the service adviser. He blamed me for his mistakes and for the mistakes of other staff. Be careful with the service advisers. I guess next time I will need to take an extra day of my time just to confirm if what I’m being told is accurate. Geez! More
by richardzapata
Employees Worked With
Sonny Mendonca
November 19, 2020
The service was great. I am very happy with my new BMW. There was a limited amount of BMW suv 2020 vehicles . Your sales people were very friendly and helpful. There was a limited amount of BMW suv 2020 vehicles . Your sales people were very friendly and helpful. More
by patty08
Employees Worked With
Emily Bagnol and Paul Torres
November 17, 2020
Peter Lam was great. Great customer service. Encouraged me to test drive two cars. He was informative. Helpful and appreciative of the business. I would recommend him to others Encouraged me to test drive two cars. He was informative. Helpful and appreciative of the business. I would recommend him to others More
by Rudyca
Employees Worked With
Peter Lam
November 13, 2020
Perfection, did everything over the internet. Faraz Rules!!! Crevier made special trip to the Port to pick my car up and it was ready when they said it was going to be. Rules!!! Crevier made special trip to the Port to pick my car up and it was ready when they said it was going to be. More
by Joe
Employees Worked With
Faraz, Dan Canfield
November 10, 2020
We purchased a Pre-owned BMW November 5th, 2020. This is our third BMW from Crevier. Great car and great price! We are very pleased with the car and the entire experience. Our experience with Mark, our s our third BMW from Crevier. Great car and great price! We are very pleased with the car and the entire experience. Our experience with Mark, our salesman, was easy and pleasant. We will return in 2 years for our next BMW! More
by Robin Brown
Employees Worked With
Mark Holmes
