Crevier BMW
Santa Ana, CA
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I'm now on my third car from Frank, so I think that speaks for itself. Before then my cars were from Irvine BMW. A few years ago when it came time to get a new car I went to both Irvine & Crevier. I h speaks for itself. Before then my cars were from Irvine BMW. A few years ago when it came time to get a new car I went to both Irvine & Crevier. I had inquired via the web and Frank called me immediately. He has always been very helpful and friendly. It is so nice to go to a dealership and the person that sold you your last car is still there. Last year after I had a pretty bad accident and I really couldn't afford a new car, Frank made sure I got the deal I needed to get into my 2011 328ic. I've referred several people, including my son and daughter in law, to Crevier and Frank in particular, because I'm confident they'll walk away happy. More
You know how once in a while you run into a person that you all around love! that is Marlene Tapie a rarity in auto sales buisness! She is professional, knowledgable and most importantly will cater to your you all around love! that is Marlene Tapie a rarity in auto sales buisness! She is professional, knowledgable and most importantly will cater to your needs and budget another rarity in the car buisness! my wife and I have leased two cars from Marlene and not only the initial experience is extremely pleasant but also the follow ups, birthday cards, anniversary cards and she is a fanatstic liason between you and the dealership, service department etc...We are getting close to the end of our lease and I look forward to leasing our next cars from Crevier and most importantly Marlene Tapie. Hormoz Ziaebrahimi More
After visiting more than seven (7) dealerships including two other BMW dealers, Mercedes, Audi, Lexus, and Acura, we narrowed our decision on quality, ride, performance. dealer service and value for the pri two other BMW dealers, Mercedes, Audi, Lexus, and Acura, we narrowed our decision on quality, ride, performance. dealer service and value for the price. My wife and I were very pleased with our buying experience at Crevier. We made a great choice with the BMW and our dealer. More
I was pleasantly overwhelmed by today’s sales experience I was pleasantly overwhelmed by today’s sales experience with your sales person Stephan! I’d read some very interesting reviews about the new 335d, I was pleasantly overwhelmed by today’s sales experience with your sales person Stephan! I’d read some very interesting reviews about the new 335d, and walked in and asked the receptionist for the “diesel sales expert”, both she and a passing sales person both said “that would be Stephan” ~ and they correct! As a car enthusiast, I read all the car magazines. For me, the norm I’ve experienced is that the representative knows less about the car than I do, but that was anything but the case today. While I came in focused on the 335d, Stephan also pointed out the X-5 diesel and asked some great questions about how I was intending to use the vehicle, type of driving, etc. I happened to find both of these ‘”BMW Executive Owned” vehicles and he was very thorough in walking me through both cars – what options they had & didn’t have (and why that may be important to me, or not) as well as the pros and cons about these vs. purchasing a new vehicle. The test drives really helped me understand both the diesel drive trains and the differences between the two vehicles. He then took me over to some new 335d that has some additional color & equipment I was considering. There wasn’t a detailed question I asked (and I asked some pretty obscure questions), that he didn’t have the correct answer for. Plus, I never felt under the gun or working to his timetable. He casually asked me about my employment, and then mentioned as a business owner that the new X5 may qualify for a $25,000 first year depreciation. I wasn’t aware of the implications, and it took everything into a totally different light. Congratulations on having such a remarkable sales person on your staff. While I live in San Juan, I’ll have no hesitation in driving right past Crevier BMW to work with Stephan directly when I’m ready to purchase. More
I just want to thank EVERYONE at Crevier BMW for helping me get into my dream car - a white Certified Pre-owned BMW X3 with beige interior! Not only did they have a few X3s to choose from, the customer serv me get into my dream car - a white Certified Pre-owned BMW X3 with beige interior! Not only did they have a few X3s to choose from, the customer service was OUTSTANDING! I felt comfortable with my purchase and everyone there went OUT OF THEIR WAY to help me and make me feel important. I had spoken to a few other dealerships in the area prior to visiting Crevier and was given attitude and made to feel like they didn't care if they got my business or not. The salesman were some ofthe nicest down to earth car salesmen I've ever met. I went to them with an offer, and they made it happen!!!! I was truly surprised and impressed with the way I was treated there and I would encourage everyone I know to go to Crevier BMW. More
Crevier BMW did a great job when I had my car towed to the service department due to it overheating. I have had my BMW for 4 years and it has never had any major problem. Every time I have it at Crevier t the service department due to it overheating. I have had my BMW for 4 years and it has never had any major problem. Every time I have it at Crevier they always figure out the problem, fix it, and send me on my way! Thanks to your service department I still have my BMW and when I am in the market for a new car, I will definitely bring the favor to Crevier BMW. They do a great job with their process in the service dept. hopefully sales are the same with the execution process. More
We have bought two cars here. Largely due to service and attention from sales team provided. They understood what we were interested in an only contacted us when something came in suitable for our needs. So attention from sales team provided. They understood what we were interested in an only contacted us when something came in suitable for our needs. So we bought it our third vehicle from Crevier BMW. We could not be happier- with our car and Crevier sales team. We will recommend our friends and family More
I took my 530 in to have the alert lights reset and Crevier told me they would not reset the lights if I didn't use their overpriced service. Last time they did my brakes it was $2800 so I got it done Crevier told me they would not reset the lights if I didn't use their overpriced service. Last time they did my brakes it was $2800 so I got it done elsewhere for less than $500. Riverside BMW offered to reset the lights for $75. My car is paid off in March 2011 and I will buy another BMW, but not from people who want to hold me hostage to their service department, Crevier. They Lose. More
First BMW and all I can say is thank you to Shawn. What an amazing job that was done. The process was smooth I filled out some paperwork, went on a test drive. Came back and she was ready for me to tell he an amazing job that was done. The process was smooth I filled out some paperwork, went on a test drive. Came back and she was ready for me to tell her yes, and off to finance I went. The finance dept. was great they explained everything to me, made sure I was up to speed with the process, and then they delivered my new BMW. I haven’t bought a car in 8 years, but all I can say is it went smooth for me. More
I have a business with 7 business owned vehicles and they are all purchased from Crevier.. This is the best dealership I've ever dealt with from sales to service they truly are top notch. I suggest this deal are all purchased from Crevier.. This is the best dealership I've ever dealt with from sales to service they truly are top notch. I suggest this dealership to anyone in the Orange County Area whether for a new car purchase or vehicle service as they have a HUGE fleet of free loaner cars, BMW's, to use in the duration of the service appointment. More