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Crevier BMW

Santa Ana, CA

4.9
1,463 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,463 reviews

August 07, 2021

My second lease in a year. The usual friendly service. Abbott and Alan make the experience painless. I will be returning soon to replace 1 more car. More

by Lu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hong, Abott Fahl
Aug 09, 2021 -

Crevier BMW responded

Hi Lu, Thank you for sharing your positive review. It is nice for us to hear that you encountered your usual friendly service whilst the experience was painless. Enjoy your purchase and we appreciate your return business. Thank you for choosing Crevier BMW and we look forward to your next visit.

August 01, 2021

When it comes to the deal, this crevier bmw dealership happen to be the worst. It seems like these sales people only think about making money without giving any professional service to the customers. Ther More

by uhaksang78m
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany and his sales director
Aug 04, 2021 -

Crevier BMW responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Crevier BMW and I would appreciate the opportunity to speak with you to address your comments regarding the level of customer service you received. Please email me at Sales@Crevierbmw.com with your preferred contact information. Thank you, Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

July 29, 2021

Jeffrey Zhang at Crevier BMW was super helpful start to finish. I was looking to turn in my 2018 lease and get a new BMW X1. He managed the details over the phone and text and delivered my new car to me th More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Zhang
Jul 30, 2021 -

Crevier BMW responded

Susan, thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Team, and we hope that you will continue to choose Crevier BMW as your dealership!

July 23, 2021

I had reached out to my local dealer Southbay BMW and it was a horrific experience was quoted an unreasonable price the manager was unwilling to work with me and so within a few days later I bought a car ov More

by MrRigzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schrifer
Jul 25, 2021 -

Crevier BMW responded

Thank you for your choice in Crevier BMW. We're happy to see your satisfaction with your purchase.

July 22, 2021

I had the best experience with Crevier BMW, from the start when we first leasing our M3 to buy out our car, the process was smooth and quick. More

by Jolin Vu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saeed Zargham
Jul 23, 2021 -

Crevier BMW responded

We appreciate your input. Glad to learn that you had a great buying experience. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 22, 2021

Rex was excellent to work with when researching and purchasing my BMW. His service is terrific. I highly recommend others to work with him as well. More

by catz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Elder
Jul 22, 2021 -

Crevier BMW responded

Thank you for your kind words! We're happy we could help find you a vehicle. We hope you continue to choose us for all your automotive needs. Take care!

July 21, 2021

Crevier BMW made purchasing the car a good experience. I was able to test drive multiple cars and the salesperson stayed after hours to close the sale. More

by changyej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 05, 2021 -

Crevier BMW responded

Thank you for your kind words! We're happy we could help find you a vehicle. We hope you continue to choose us for all your automotive needs. Take care!

July 16, 2021

Excellent service and smooth buying experience by Jeffery Zheng and the sales team. Buying car during the chip shortage was a hassle and Crevier BMW team made it possible for buyers enjoy the purchase experi More

by Johnny Chung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Zheng
Jul 17, 2021 -

Crevier BMW responded

Hi Johnny, Thank you for your positive review. We are thrilled you had a professional, accommodating and helpful sales experience with us here at Crevier BMW. We are looking forward to your next visit with us for any of your automotive needs. We hope you enjoy your new purchase!

July 16, 2021

My dealer was very informative,kind and helpfulThere My dealer was very informative,kind and helpful There wewe lots of variety auto models clean and calm office atmosphere. I would like to recommend t More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon
Jul 16, 2021 -

Crevier BMW responded

Thank you for your fantastic review of your experiences with us! We are glad to learn that you had such a wonderful visit. We look forward to seeing you again soon!

July 15, 2021

Love the location, the people, and ease of purchasing/ leasing the vehicle. This location has more inventory then other dealerships. Will definitely get my cars here in the future. More

by lim4some
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Jul 15, 2021 -

Crevier BMW responded

Thank you for the wonderful review! It's great to know that you had an enjoyable experience working with our Sales Department. Thank you for choosing Crevier BMW.

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