Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crevier BMW
Santa Ana, CA
1,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,337 reviews
December 20, 2020
Nate’s customer service exceeded expectations. He alleviated any hassle and frustration out of the car buying experience. The patience and resolve he displayed created a welcome environment. We truly alleviated any hassle and frustration out of the car buying experience. The patience and resolve he displayed created a welcome environment. We truly appreciate all his help and love our new car. More
by 1clau89
Employees Worked With
Nathaniel Garcia
December 20, 2020
Excellent customer service that was above and beyond. No gimmicks offered, just competitive pricing and can-do attitude. This is my third BMW from Brad at Crevier. gimmicks offered, just competitive pricing and can-do attitude. This is my third BMW from Brad at Crevier. More
by scott
Employees Worked With
Brad Lindenstein
December 18, 2020
The service was excellent, found some things I needed to get done. Also had my car detailed. The car looked clean but, windows were not clean on the inside, had streaks on the glass when the sun shined on t get done. Also had my car detailed. The car looked clean but, windows were not clean on the inside, had streaks on the glass when the sun shined on them, the drivers floor mat was put in up side down. Also I think a service person should discuss the details of the service when picking up your car not just hand you the keys. All personal were very pleasant. More
by jonesbarrya
Employees Worked With
Mr. Cao
December 18, 2020
Excellent customer service was exceptional. John Thacher helped me in a timely manner. He is a very nice person to work with. He followed all cdc guidelines . Thank you helped me in a timely manner. He is a very nice person to work with. He followed all cdc guidelines . Thank you More
by Backbak38@gmail.com
Employees Worked With
John Thatcher
December 13, 2020
Mike Lopez is wonderful. Very knowledgeable with excellent service . Courteous, respectful were all that helped me, From drop off, loaner, pay, to car pick up after completion if service. excellent service . Courteous, respectful were all that helped me, From drop off, loaner, pay, to car pick up after completion if service. More
by Wally.32
Employees Worked With
Michael Lopez
December 10, 2020
I brought my car in for a 70,000 mile service. The mechanic found my water pump was leaking. My service writer, John, was able to work with me and my budget. Extremely satisfied with the dealer mechanic found my water pump was leaking. My service writer, John, was able to work with me and my budget. Extremely satisfied with the dealer More
by Robert. Chimits
Employees Worked With
John Thatcher
December 09, 2020
Horrible Customer Service from Faraz Louie. I guess you have to actually present in person. I called and it was obvious I was bothering him or interrupting his time. He was quick to point out after telling have to actually present in person. I called and it was obvious I was bothering him or interrupting his time. He was quick to point out after telling him I recently purchased an 8-series last week that I could b a fraud; because after all the X7 is a 100k car! As if I didn't know the price of the car that I inquired about online. The 840i x-Drive I purchased on 30 Non from BMW Northwest was over 100k...actually $118k!! I guess he has met his quota for the month and doesn't; need to sell any more vehicles. You, sir, need to go back to Customer Service school. I am a combat veteran, a government employee, and reached out to your dealership because that was the exact car I was about to order from BMW Northwest. JERKS!!! You were horrible!!! IF I COULD GIVE YOU NO STARS I WOULD. More
by ddenton26
Employees Worked With
Faraz Louie.
