Crevier BMW
Santa Ana, CA
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I was referred to Marlene Tapie by my brother, who had consulted with her a year earlier about buying a new BMW. Both of us found Marlene to be a pleasure to work with: friendly, knowledgeable, professio consulted with her a year earlier about buying a new BMW. Both of us found Marlene to be a pleasure to work with: friendly, knowledgeable, professional, and accessible. As I'm sure all car buyers would appreciate, she is a "no pressure" sales person. She wanted me to take the time to fully consider ALL my options: the various models, pre-owned versus new, buying or leasing. She went into much appreciated detail about the various extras available, and whether or not they would be suitable, or essential for me, given how I planned on using my vehicle. I would recommend Marlene enthusiastically and without hesitation to anyone considering the purchase of a BMW. I will certainly be a return customer. Rick Gartner, MD More
Marlene Tapie is the only person I will ever go to for my cars! She considers all matters and needs and will put you comfortably in a new or used vehicle of your liking. She is quick and efficient and real cars! She considers all matters and needs and will put you comfortably in a new or used vehicle of your liking. She is quick and efficient and really "does her homework" ahead of time to make your car buying experience fast and easy. Having known Marlene for years now (our daughters brought us together), it is easy to see why she is so well respected in her field, and exceeds in everything she does! She also will make sure you know and understand the vehicle so you don't drive off the lot with questions. Please go to Crevier and introduce yourself to the #1 salesperson, Marlene Tapie. You will not regret it, I guarantee you!!! More
Marlene was referred to me by a good friend who had purchased a new BMW from her at Crevier and was highly pleased with the experience. Soon after the referral I contacted Marlene and also purchased purchased a new BMW from her at Crevier and was highly pleased with the experience. Soon after the referral I contacted Marlene and also purchased a new BMW. She first made sure that she understood exactly what I wanted, then searched the dealer and area inventories to find the right car. Throughout the process there was full disclosure of purchase price, trade in value, all confirmed in writing. In a few days the right car was delivered and I drove away in a 335i with a broad smile on my face. Buying a new car can be a giant hassle and even unpleasant, I've been there done that. Thanks to Marlene and the folks at Crevier the whole process was pleasant from start to finish. More
Eric did a great job on follow up, negotiating and delivery of our new 335IS. It is the second vehicle we have purchased from him. I have purchased vehicles from Crevier and had my car's serviced th delivery of our new 335IS. It is the second vehicle we have purchased from him. I have purchased vehicles from Crevier and had my car's serviced there since 1988. They always do a great job. Highly recommended! More
Eric made the process painless and even enjoyable. We were in the market for a SUV since my wife is pregnant with our second child and Eric was able to provide us with everything we needed and even more. were in the market for a SUV since my wife is pregnant with our second child and Eric was able to provide us with everything we needed and even more. He showed us the benefits of a 3rd row, power liftgate, and safety features that are important with young children. I would highly recommend Eric Grombacher when looking for a car or SUV. More
I'm now on my third car from Frank, so I think that speaks for itself. Before then my cars were from Irvine BMW. A few years ago when it came time to get a new car I went to both Irvine & Crevier. I h speaks for itself. Before then my cars were from Irvine BMW. A few years ago when it came time to get a new car I went to both Irvine & Crevier. I had inquired via the web and Frank called me immediately. He has always been very helpful and friendly. It is so nice to go to a dealership and the person that sold you your last car is still there. Last year after I had a pretty bad accident and I really couldn't afford a new car, Frank made sure I got the deal I needed to get into my 2011 328ic. I've referred several people, including my son and daughter in law, to Crevier and Frank in particular, because I'm confident they'll walk away happy. More
You know how once in a while you run into a person that you all around love! that is Marlene Tapie a rarity in auto sales buisness! She is professional, knowledgable and most importantly will cater to your you all around love! that is Marlene Tapie a rarity in auto sales buisness! She is professional, knowledgable and most importantly will cater to your needs and budget another rarity in the car buisness! my wife and I have leased two cars from Marlene and not only the initial experience is extremely pleasant but also the follow ups, birthday cards, anniversary cards and she is a fanatstic liason between you and the dealership, service department etc...We are getting close to the end of our lease and I look forward to leasing our next cars from Crevier and most importantly Marlene Tapie. Hormoz Ziaebrahimi More
After visiting more than seven (7) dealerships including two other BMW dealers, Mercedes, Audi, Lexus, and Acura, we narrowed our decision on quality, ride, performance. dealer service and value for the pri two other BMW dealers, Mercedes, Audi, Lexus, and Acura, we narrowed our decision on quality, ride, performance. dealer service and value for the price. My wife and I were very pleased with our buying experience at Crevier. We made a great choice with the BMW and our dealer. More
I was pleasantly overwhelmed by today’s sales experience I was pleasantly overwhelmed by today’s sales experience with your sales person Stephan! I’d read some very interesting reviews about the new 335d, I was pleasantly overwhelmed by today’s sales experience with your sales person Stephan! I’d read some very interesting reviews about the new 335d, and walked in and asked the receptionist for the “diesel sales expert”, both she and a passing sales person both said “that would be Stephan” ~ and they correct! As a car enthusiast, I read all the car magazines. For me, the norm I’ve experienced is that the representative knows less about the car than I do, but that was anything but the case today. While I came in focused on the 335d, Stephan also pointed out the X-5 diesel and asked some great questions about how I was intending to use the vehicle, type of driving, etc. I happened to find both of these ‘”BMW Executive Owned” vehicles and he was very thorough in walking me through both cars – what options they had & didn’t have (and why that may be important to me, or not) as well as the pros and cons about these vs. purchasing a new vehicle. The test drives really helped me understand both the diesel drive trains and the differences between the two vehicles. He then took me over to some new 335d that has some additional color & equipment I was considering. There wasn’t a detailed question I asked (and I asked some pretty obscure questions), that he didn’t have the correct answer for. Plus, I never felt under the gun or working to his timetable. He casually asked me about my employment, and then mentioned as a business owner that the new X5 may qualify for a $25,000 first year depreciation. I wasn’t aware of the implications, and it took everything into a totally different light. Congratulations on having such a remarkable sales person on your staff. While I live in San Juan, I’ll have no hesitation in driving right past Crevier BMW to work with Stephan directly when I’m ready to purchase. More
I just want to thank EVERYONE at Crevier BMW for helping me get into my dream car - a white Certified Pre-owned BMW X3 with beige interior! Not only did they have a few X3s to choose from, the customer serv me get into my dream car - a white Certified Pre-owned BMW X3 with beige interior! Not only did they have a few X3s to choose from, the customer service was OUTSTANDING! I felt comfortable with my purchase and everyone there went OUT OF THEIR WAY to help me and make me feel important. I had spoken to a few other dealerships in the area prior to visiting Crevier and was given attitude and made to feel like they didn't care if they got my business or not. The salesman were some ofthe nicest down to earth car salesmen I've ever met. I went to them with an offer, and they made it happen!!!! I was truly surprised and impressed with the way I was treated there and I would encourage everyone I know to go to Crevier BMW. More