
Crevier BMW
Santa Ana, CA
Filter Reviews by Keyword
By Type
Showing 1,031 reviews
Great customer service and kindness from the employees that took care of us. Peter is very informative and was very kind and patient with us by helping and providing us with the information needed to get that took care of us. Peter is very informative and was very kind and patient with us by helping and providing us with the information needed to get the maximum enjoyment out of our car. We would definitely recommend Crevier BMW. More
Very professional. Sales associates were very knowledgeable. Finance associate extremely helpful. They made purchasing easy. Sales associates were very knowledgeable. Finance associate extremely helpful. They made purchasing easy. More
1. I like the ease in the process of scheduling online till seamless online checkout. 2. Knowledgeable service advisor Rob Bautista, pleasure to work with always, explaining my inquiries from technical a till seamless online checkout. 2. Knowledgeable service advisor Rob Bautista, pleasure to work with always, explaining my inquiries from technical aspect of my service to just simple chit chat. 3. Appreciated Crevier for my request of loaner vehicle while they’re working on mine. 4. WiFi is always convenient as well as the coffee shop access. 5. Clean restroom, technician video of what he’s updates are and final car wash are truly a statement of commitment to customers. 6. I wanna thank Mark Holmes (Client Advisor) for going above and beyond to assist me in getting the loaner since initially the website was down (Saturday) due to Hurricane Helene affecting their site in S.C. and was not able to contact Rob B. (Monday) .myBMW app was up Monday and was able to schedule in for Tuesday 7:40am drop off with a loaner. So glad everything went smoothly. Again, shout out to Rob Bautista (Service Advisor) and Mark Holmes (Client Advisor) and to ALL the STAFF behind the scenes. Your honesty and dedication is very much appreciated! These are the reasons why our family always go to Crevier BMW. It’s truly a world class service. Thank you Crevier!! 👍 More
Super easy and very helpful- highly recommend Jeffrey Zheng- he is efficient and easy to work with. He made our experience at Crevier bmw very positive and pleasant. He was on top of our order from the Zheng- he is efficient and easy to work with. He made our experience at Crevier bmw very positive and pleasant. He was on top of our order from the start and kept us updated and even sent videos of our car. He is super knowledgeable and throughly went thru all the car features at pick up. And if I ever have a question about the car, he gets back to me very quickly. He made the process of purchasing a car much easier than I have ever experienced. Plus I love my beautiful new car! More