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Crevier BMW
Santa Ana, CA
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 21, 2020
For the first time I received the worst customer service at Crevier BMW. It used to be a 5 solid star. The service adviser was out of line. I had to speak with the floor manager and he apologized for the ba at Crevier BMW. It used to be a 5 solid star. The service adviser was out of line. I had to speak with the floor manager and he apologized for the bad service given to me. However, it took three days to take care of the issue; all because the service adviser. He blamed me for his mistakes and for the mistakes of other staff. Be careful with the service advisers. I guess next time I will need to take an extra day of my time just to confirm if what I’m being told is accurate. Geez! More
by richardzapata
Employees Worked With
Sonny Mendonca
November 19, 2020
The service was great. I am very happy with my new BMW. There was a limited amount of BMW suv 2020 vehicles . Your sales people were very friendly and helpful. There was a limited amount of BMW suv 2020 vehicles . Your sales people were very friendly and helpful. More
by patty08
Employees Worked With
Emily Bagnol and Paul Torres
November 17, 2020
Peter Lam was great. Great customer service. Encouraged me to test drive two cars. He was informative. Helpful and appreciative of the business. I would recommend him to others Encouraged me to test drive two cars. He was informative. Helpful and appreciative of the business. I would recommend him to others More
by Rudyca
Employees Worked With
Peter Lam
November 13, 2020
Perfection, did everything over the internet. Faraz Rules!!! Crevier made special trip to the Port to pick my car up and it was ready when they said it was going to be. Rules!!! Crevier made special trip to the Port to pick my car up and it was ready when they said it was going to be. More
by Joe
Employees Worked With
Faraz, Dan Canfield
November 10, 2020
We purchased a Pre-owned BMW November 5th, 2020. This is our third BMW from Crevier. Great car and great price! We are very pleased with the car and the entire experience. Our experience with Mark, our s our third BMW from Crevier. Great car and great price! We are very pleased with the car and the entire experience. Our experience with Mark, our salesman, was easy and pleasant. We will return in 2 years for our next BMW! More
by Robin Brown
Employees Worked With
Mark Holmes
November 09, 2020
Took my car to get serviced and was very satisfied with the service I received. My advisor Dan was a tremendous help with the whole process and I am glad to have such service being a first time BMW owner. the service I received. My advisor Dan was a tremendous help with the whole process and I am glad to have such service being a first time BMW owner. Thank you again. Art. More
by exxdag
Employees Worked With
Dan Cao, Paul in sales
November 07, 2020
As usual the Customer service was excellent. The team was courteous and professional. Response time and feedback were very timely keeping me advise of service. was courteous and professional. Response time and feedback were very timely keeping me advise of service. More
by Ladyjlws
Employees Worked With
George RAYGOZA
