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Crevier BMW

Santa Ana, CA

4.9
1,362 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,362 reviews

January 12, 2026

Sergio was excellent took great care of us. Couldn’t be happier. He was great More

by cindywallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jan 13, 2026 -

Crevier BMW responded

Thank you for sharing your kind review. We’re glad to know you felt well taken care of and that your experience with our team left you completely satisfied. Let us know if you need any further assistance, we are always here to help at Crevier BMW.

January 12, 2026

Rob Bautista our service advisor is very thorough in explaining services needed, he’s very courteous and approachable. More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Bautista
January 09, 2026

Peter Lam and Jason Valdivia made purchase experience breeze. They are very knowledgeable and know what they are doing. Strongly recommend Crevier BMW and Peter and Jason. More

by Autosphere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Lam
January 08, 2026

love john thatcher everytime ! !! excellent service, always professional and loaner car if needed. Center is beautiful and clean More

by figroynewt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jan 09, 2026 -

Crevier BMW responded

Thank you for sharing these kind praises for our Service Staff. We take pride in offering excellent experiences and professional care to our amazing customers. Crevier BMW is always here for you and your automotive needs.

January 07, 2026

Great experience. All people were great to work with and professional. Jason Valdivia in sales was great. I had advised him that I had driven a new X5 that a friend ha More

by M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Valdivia. Sales Five Stars
Jan 09, 2026 -

Crevier BMW responded

Thank you for choosing to do business here at Crevier BMW. Our Sales Team takes pride in offering professional interactions, great experiences, and 5-star care. Congratulations on your new BMW X5. We hope to see you again.

January 07, 2026

The crevier service is very perfect and fast , , ,and service advisor is very professional. I give five stars to Eric Li. More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Li
Jan 09, 2026 -

Crevier BMW responded

Our Service Team is honored to have provided you with professional interactions, timely care, and a perfect experience. We hope to be of assistance to you again here at Crevier BMW.

January 03, 2026

The sales experience is painfully childish. Service is incompetent. Sales feels like they're trying to prove something?!?! Whatever. Service is worse with the dismissive front office and juni More

by will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Generic sales rep
Jan 07, 2026 -

Crevier BMW responded

Will, I would like to speak with you further regarding the experiences that you have received from our Sales and Service Teams. We pride ourselves on the high-quality standards we maintain here at Crevier BMW, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Anthony La General Manager Crevier BMW ALa@penskeautomotive.com

January 02, 2026

The service department was fast and easy check in. They were very informative and car fixed fast. More

by sorrentovalleyplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Jan 03, 2026 -

Crevier BMW responded

It is wonderful to read about the informative interactions and timely care that our Service Team provided you. Reach out if Crevier BMW can assist you again in the future.

January 02, 2026

The service advisor is very patient and professional. He answered all my questions and addressed my concerns. More

by aijunzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric li
Jan 03, 2026 -

Crevier BMW responded

Our Service Team is delighted to have answered all of your questions and provided you with professional care. It would be our pleasure to assist you again here at Crevier BMW.

January 01, 2026

The service provided was excellent, professional, and knowledgeable. The staff was great and ran an amazing service department from start to finish. More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
Jan 03, 2026 -

Crevier BMW responded

We are thrilled to know that you find our Service Team to be excellent and professional. Thank you for trusting Crevier BMW to assist you with your automotive needs.

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