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Crevier BMW

Santa Ana, CA

4.9
1,080 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,080 reviews

January 16, 2021

I was inquire about the vehicles I email them and they responded my email right away specially sale man Paul Shin he help me with the price I wanted thanks Paul. More

by Donvanbui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul shin , Rick Krouch
January 12, 2021

Pleasant experience, sales agent (Santiago) was not pushy, provided all information, proactively managed the process to completion. No tricks attempted, differently than other dealerships might do. More

by Vik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Cordoba
January 09, 2021

Took my car in for body repairs at the Crevier Certified Collision Center. They made the whole process very easy. I have always had great experiences at.Crevier BMW and the MINI store too. More

by hbdon.ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cox
Jan 10, 2021 -

Crevier BMW responded

Thank you for trusting us at Crevier BMW with the repairs. We appreciate your loyal business and great feedback!

January 09, 2021

Service co ordination is pretty detailed and services is spot on , all problems have been addressed, car was returned clean and loaner car are pretty decent More

by venkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca
Jan 10, 2021 -

Crevier BMW responded

Customer satisfaction is our main goal, and it pleases us to learn your service experience went well at Crevier BMW. Thank you for sharing!

January 06, 2021

I went to your dealer to test drive an X5m50i.Saeed met I went to your dealer to test drive an X5m50i. Saeed met us and told us we could take the car Out by ourselves. He told us to take all the time we More

by Mike Swedo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saeed Zargham
Jan 06, 2021 -

Crevier BMW responded

Thank you for your wonderful feedback for Saeed, Mike! We are so pleased to see that his diligent service helped you get your new X5 in time. Congratulations on your purchase; Crevier BMW looks forward to your next visit.

January 04, 2021

Ralph and the crevier team makes it so easy for me to get my car serviced here. Ralph had a loaner requested before I could ask, he’s a mind reader! I was very pleased that he went ahead and did that because More

by Vee Somm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
Jan 05, 2021 -

Crevier BMW responded

Hi Vee, thank you for taking the time to write a review! We are thrilled to hear you're satisfied with the high level of customer service you received with Ralph and with your repairs! We appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

January 03, 2021

Very easy no haggle experience. Less than 3 hours to complete deal. Worked with Alan who was patient and not pushy. Only disappointment was the dealership would not allow me to put full down payment o More

by ndllana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hong
Jan 04, 2021 -

Crevier BMW responded

Thanks for sharing your overall positive feedback! If there is anything else we can assist with here at Crevier BMW, please do not hesitate to reach out!

January 03, 2021

Convenient, excellent service, excellent loaner and especially excellent service advisor compared to other bmw services. I'm glad to have Michael Lopez as my service advisor!!! More

by vipbmw9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Jan 03, 2021 -

Crevier BMW responded

Thank you for visiting Crevier BMW. We will be sure to thank Michael for providing you with excellent service. We look forward to working with you again.

January 01, 2021

Service department staff is extremely friendly and helpful. They provide prompt service and are willing to spend time with you covering the details of the work. More

by lilymurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Jan 02, 2021 -

Crevier BMW responded

Our service team is always more than happy to help you out at Crevier BMW. Thanks for sharing and see you again for any future automotive needs!

December 30, 2020

Excellent service. They worked with us in every way to manage the payment option we preferred. Low pressure sales and responsive communication. Very helpful with car operational details. More

by Lss123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Rodriguez
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