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Crevier BMW

Santa Ana, CA

4.9
1,080 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,080 reviews

May 06, 2021

Crevier sales department was so friendly. They make it a smooth and easy process from start to finish. Finance department was also great. They made all the paperwork quick and easy. More

by MLe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lam
May 06, 2021 -

Crevier BMW responded

Thank you for the kind review! We are glad to know that you received friendly service from our Sales Team. Thank you for choosing Crevier BMW!

May 04, 2021

Chase was WONDERFUL!! He really made the process easy! I called him told him what I wanted and picked up the vehicle the next day. No BS No haggle. Best experience I've ever had buying a car. More

by Jeri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Knaup
May 04, 2021 -

Crevier BMW responded

Hi Jeri, thank you for the kind words for Chase and our team! We're glad to hear you had the best purchasing experience with us. Congratulations on your new vehicle. We hope you enjoy it.

May 01, 2021

Our sales guy Peter was amazing! Extremely knowledgeable! Not pushy just extremely helpful! Found us the best car for our need. Showed us all our options. More

by Hpbutterfly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fard
May 01, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW. We are happy to know that Peter provided you with such a knowledgeable and helpful experience. We look forward to your next visit.

May 01, 2021

Service Representive, Sonny, was outstanding. Daily communication, diagnostic updates, setting up of loaner cqr..just great experience overall. Timeliness of paperwork both dropoff and pickup. More

by ccarnal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca
May 01, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW. We are so happy to know that Sonny and the rest of the team were able to provide you with an excellent service experience overall. Our team is always here for you.

April 30, 2021

Marlene Tapie was a wonderful sales representative as well as a teacher. Best ever and l have purchased and leased several cars in my lifetime. Everything was handles perfectly. I could not be more im More

by beachbarb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the name of the sales professional who handled the final details in closing the lease of our BMW, but he was a true professional and was very knowledgeable and efficient., Marlene Tapie
Apr 30, 2021 -

beachbarb responded

Please - i am not a computer whiz - i have stated that my experience at Crevier with Marlene Tapie was great. Please do not keep sending me requests. BB

Apr 30, 2021 -

Crevier BMW responded

Hi Barbara, thank you for taking a few minutes to write about your experience with Marlene. We're thrilled that you had the best car purchase experience of your life with us at Crevier BMW. We love hearing from our happy customers. Thank you!

April 29, 2021

Excellent service in sales and finance.Efficient and Excellent service in sales and finance. Efficient and pleasant experience. All staff were friendly. Inside is clean and immaculate. Excellent sele More

by Doctor Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Beshoff
Apr 30, 2021 -

Crevier BMW responded

Thank you for the positive feedback! We are happy to know that our Sales and Finance teams provided you with excellent service and that you enjoy our dealership overall. We value your business at Crevier BMW, and we hope that you will continue to visit us!

April 28, 2021

Excellant sale agent Amanda Cui. Great service with warm follow up. Caring and honest. By the way, her name is not on your salesman(new) list. Although enable to make the "submittion" I clicked the first s More

by diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Balbin
Apr 29, 2021 -

Crevier BMW responded

Thank you for the positive feedback! We are happy to know what you had a good sales experience with us and with the help of our team, especially Amanda! We value your business at Crevier BMW!

April 28, 2021

Internet Sales Manager Mason was outstanding!!! And the woman in Finance was a total professional. Excellent experience and I felt well taken care of every single step of the way. More

by OC BMW Guy 1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason
Apr 29, 2021 -

Crevier BMW responded

Thank you for the positive feedback! We are delighted to know that you had a good sales and finance experience with us and with the help of Mason. We value your business at Crevier BMW, and we hope to see you again!

April 25, 2021

This is a top-notch dealership that cares about you and your vehicle, their attention to all the details is noted and. Customer satisfaction is there goal More

by rmloera813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
Apr 26, 2021 -

Crevier BMW responded

Thanks for the great feedback! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience here at Crevier BMW.

April 18, 2021

I wouldnt think or consider any other BMW dealer. Penske at its best @ Crevier Santa Ana CA. Highly recomended both in Customer Service and Quality of work More

by amb0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Apr 19, 2021 -

Crevier BMW responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you, and we look forward to working with you for years to come at Crevier BMW.

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