Crevier BMW
Santa Ana, CA
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Bought a CPO X5, with the help of client advisor Jason Valdivia. I got a good deal on a nice car, and they took care of my trade in as well. The transaction went smoothly and I wouldn't hesitate to recomm Valdivia. I got a good deal on a nice car, and they took care of my trade in as well. The transaction went smoothly and I wouldn't hesitate to recommend this dealership and Jason to other customers. More
I had a fantastic experience working with Jacob at BMW! From the moment I walked in, he was attentive, professional, and genuinely committed to helping me find the perfect car. His extensive knowledge of t From the moment I walked in, he was attentive, professional, and genuinely committed to helping me find the perfect car. His extensive knowledge of the vehicles and his attention to detail made the entire process smooth and enjoyable. Jacob went above and beyond to answer all my questions, making sure I felt confident in my decision. If you’re looking for excellent service and a seamless car-buying experience, I highly recommend Jacob! More
I recently had an exceptional experience with Mark Caudillo at BMW, and I can’t say enough about the amazing customer service I received. From start to finish, Mark went above and beyond to make the p Caudillo at BMW, and I can’t say enough about the amazing customer service I received. From start to finish, Mark went above and beyond to make the process smooth, enjoyable, and stress-free as my vehicle had recalls. He took the time to understand exactly what the issue was and my concerns. His attention to detail and willingness to answer all my questions truly set him apart with his 100 percent transparency. Mark’s professionalism and dedication to customer satisfaction made me feel confident and valued as a client. I left with a fantastic BMW and a memorable experience, all thanks to his hard work. If you’re looking for a car advisor who genuinely cares about your needs and concern's I highly recommend Mark Caudillo. Thank you, Mark, for setting the standard for outstanding customer service! More
Great customer service and kindness from the employees that took care of us. Peter is very informative and was very kind and patient with us by helping and providing us with the information needed to get that took care of us. Peter is very informative and was very kind and patient with us by helping and providing us with the information needed to get the maximum enjoyment out of our car. We would definitely recommend Crevier BMW. More
Very professional. Sales associates were very knowledgeable. Finance associate extremely helpful. They made purchasing easy. Sales associates were very knowledgeable. Finance associate extremely helpful. They made purchasing easy. More
1. I like the ease in the process of scheduling online till seamless online checkout. 2. Knowledgeable service advisor Rob Bautista, pleasure to work with always, explaining my inquiries from technical a till seamless online checkout. 2. Knowledgeable service advisor Rob Bautista, pleasure to work with always, explaining my inquiries from technical aspect of my service to just simple chit chat. 3. Appreciated Crevier for my request of loaner vehicle while they’re working on mine. 4. WiFi is always convenient as well as the coffee shop access. 5. Clean restroom, technician video of what he’s updates are and final car wash are truly a statement of commitment to customers. 6. I wanna thank Mark Holmes (Client Advisor) for going above and beyond to assist me in getting the loaner since initially the website was down (Saturday) due to Hurricane Helene affecting their site in S.C. and was not able to contact Rob B. (Monday) .myBMW app was up Monday and was able to schedule in for Tuesday 7:40am drop off with a loaner. So glad everything went smoothly. Again, shout out to Rob Bautista (Service Advisor) and Mark Holmes (Client Advisor) and to ALL the STAFF behind the scenes. Your honesty and dedication is very much appreciated! These are the reasons why our family always go to Crevier BMW. It’s truly a world class service. Thank you Crevier!! 👍 More