Crevier BMW

Where do I begin? Maybe with John Thatcher, a gentleman who was nothing but helpful. He did a great job with all the services provided. All the staff in Service at Crevier are fantastic. I have been going who was nothing but helpful. He did a great job with all the services provided. All the staff in Service at Crevier are fantastic. I have been going to this service department for a few years now; they always give 100% when I am there. It’s great to be recognized by name. Thanks to everyone at Crevier for making it warm and welcome. Mr. Ricard! More

I was contacted by Frank, promptly after sending you the I was contacted by Frank, promptly after sending you the email on Friday. I visited Frank that afternoon and was very impressed by the facility and I was contacted by Frank, promptly after sending you the email on Friday. I visited Frank that afternoon and was very impressed by the facility and the welcoming response I received upon arriving. We were able to successfully put a deal together on a new 2011328i, including my trade in, and we are very happy with the new vehicle. I had visited Sterling BMW the previous day and did not receive anywhere near the same treatment nor did they have near the equivalent service, that Crevier had to offer. I am a 1st time BMW owner and have to say I had a great experience in purchasing my vehicle with Frank, and would like to thank you for having him contact me. The whole process was very comfortable including the financing handled with Dino. The car was purchased for my wife Melanie and she is a very happy BMW owner. I returned the following day to drop off the extra key and introduce Melanie to Frank and Dino, and we were once again welcomed professionally by your staff. You should be confident that you have a great staff and excellent salesman, Frank Chirat. I am confident that we will be purchasing again from Crevier and Frank, in the future. I would and will recommend any of my Friends/ Relatives/ Customers to Crevier BMW. More

My previous positive review about Crevier was my purchasing and finance experience when I acquired a low mileage 2007 CPO 335i sedan. Since then, I have had my car in service for brake work, an iss purchasing and finance experience when I acquired a low mileage 2007 CPO 335i sedan. Since then, I have had my car in service for brake work, an issue with the BMW Assist module, creaking noises in the interior and a scheduled oil change. In each and every service visit, I have been treated like family. Every concern is acknowledged with a no excuses, we will fix it attitude. My service advisor (SA) has been Sonny Mendonca and he has been great! He would contact me at least once a day with a status of the issues and approximate time for completion. I have owned other luxury vehicles like Audi, Cadillac and Acura and Crevier has been the BEST. What I am dreading now is that I won't be taking my BMW into service anytime soon because scheduled maintenance isn't due until mid-next year (2011), but if something does happen - I can rest assured that Crevier will address my needs. More

Upon arriving at Crevier BMW, I was greeted by TC, a kind and caring person who made it his mission to assist me in my quest for a new car. At no time during the process did I feel pressured to make a purch and caring person who made it his mission to assist me in my quest for a new car. At no time during the process did I feel pressured to make a purchase. When I was ready to make my purchase, TC was very accommodating with his schedule and fit me in last minute. Throughout the purchase process, TC ensured that I had a clear understanding of what was going on and what further steps needed to be taken to properly complete the transaction (he didn't leave me at his desk for 30 min having no idea what was going on). Once it was time to complete my paperwork, Dino in finance was called over to assist me. He was very patient and friendly and ensured that everything was explained thoroughly. Upon the completion of the purchase, TC brought my car out, gave me a tutorial on how to work everything and then surprised me with a free rubberized trunk liner, iPod connector, and BMW valve stem covers! Crevier is by far the most professional and customer service friendly dealership I have been to to date. In fact, it was the first BMW dealership that hadn't written me off for being younger than their typical clientele. I would like to say a personal thank you to TC and DIno for making the purchase of my 335i coupe a very smooth and enjoyable process. I will definitely be returning back to TC for all future purchases. More

Dan is the "man". You will be happy to have him on your side. I am always confident in his diagnosis, explanation of repair/service and eta of time to complete. I have never had an issue with re your side. I am always confident in his diagnosis, explanation of repair/service and eta of time to complete. I have never had an issue with reaching Dan and always appreciate his follow-up calls detailing any updates. More

This is my first BMW purchase, and will not be my last. My 328IC Hard Top Convertible is not only gorgeous but I feel safe and comfortable knowing I have a warranty that is so worthwhile. The exceptional w My 328IC Hard Top Convertible is not only gorgeous but I feel safe and comfortable knowing I have a warranty that is so worthwhile. The exceptional workmanmship on the car let alone the professionalism at Crevier BMW. You are handled like a valued customer and the service has been top notch all the way from my first encounter when I bought the car, with Frank Chirat, to my service advisor Dan Can field. If I have a problem or a light goes on, if it cannot be handled over the phone, Im able to get in immediately and at my conveience for an appointment.As soon as you arrive, the level of service expected at Crevier BMW is delivered!! More

I walked into Crevier BMW with pretty high expectations. My friends aunt bought her BMW from Crevier and I went expecting great, friendly service. I had the pleasure of being taken care of by Stephan Carawa My friends aunt bought her BMW from Crevier and I went expecting great, friendly service. I had the pleasure of being taken care of by Stephan Caraway. Friendly, no pressure, very informative, and extremely kind are just a few ways to describe Stephan. I was full of questions and inquiries and Stephan happily assisted me. Very friendly, I consider him a friend and I recommend his services. I happily purchased a 328i, NAV, Premium package and Steptronic transmission and saddle brown leather car. Great car. He even gave my parents a personal touch and introduction to the car and himself. Awesome guy. Thanks for everything Stephan! More