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Crevier BMW
Santa Ana, CA
1,031 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,031 reviews
August 03, 2024
Anthony Dang provided really good customer service. He was transparent with the numbers, which helped me understand what I was getting into. He made some compromises for the deal as well as taking the He was transparent with the numbers, which helped me understand what I was getting into. He made some compromises for the deal as well as taking the time to show me all the features of my car after I bought it. More
by Joanne
Employees Worked With
Anthony Dang
July 31, 2024
I think this is the last time I purchase/lease a BMW. I thought leasing a car meant maintenance would be covered but more and more so, dealerships are finding ways to charge for maintenance under a lease I thought leasing a car meant maintenance would be covered but more and more so, dealerships are finding ways to charge for maintenance under a lease. My 2023 BMW has 22k miles on it. September 2024 will be two years I had my BMW. 6 months ago, I had to replace my front brakes and they covered it but only when I complained about having to pay it. 6 months later, I am told I now have to replace my rear brakes AND rotors. First I was told just the brakes for $300 but the next day, they added the rotors too and it will be $650. I checked with other service centers, having to replace brakes when mileage is not even over 30k is questionable. So either BMW is finding ways to charge customers for maintenance or their car and the quality of their cars, having to replace parts so soon, means quality is very low, More
by Kttran714
Employees Worked With
Miguel Rivera
July 26, 2024
I recently had the pleasure of visiting service department Crevier as a first time customer, and I must say, my experience was nothing short of exceptional. From the moment I walked in, I was greet department Crevier as a first time customer, and I must say, my experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that instantly put me at ease. My experience w/ svc advisor Miguel R. was outstanding. Professional, fast, accurate, friendly, and willing to go the extra mile, and have certainly earned my trust and loyalty! More
by mbeta005
Employees Worked With
Miguel Rivera
July 25, 2024
Marvelous experience working with this dealership and Jason V specifically. They were fast and friendly and did not make me feel pressured in any way along the journey. Jason V specifically. They were fast and friendly and did not make me feel pressured in any way along the journey. More
by Eric.drew
Employees Worked With
Jason Valdivia
July 24, 2024
So happy with my new service advisor Eric. He was polite and friendly, timely, and meticulous in his attention to detail. Really simplified my visit and I felt heard. He kept me updated throug He was polite and friendly, timely, and meticulous in his attention to detail. Really simplified my visit and I felt heard. He kept me updated throughout the service and was very thorough, both of which I was very appreciative of. Simply put, I felt I was taken care of and not just another ticket through their service queue. More
by Myang917
Employees Worked With
Eric Li
July 22, 2024
Aras was extremely friendly and helpful to identify what services I needed. In addition, he is always reachable. He responds to my text promptly. Definitely recommend him to my friends!! services I needed. In addition, he is always reachable. He responds to my text promptly. Definitely recommend him to my friends!! More
by RC
Employees Worked With
Aras Topaloglu
