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Crevier BMW

Santa Ana, CA

4.9
1,031 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,031 reviews

August 16, 2024

Professional, curious, on time service with a communication and supporting customer service platform putting the customer first. More

by Steve Israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Aug 21, 2024 -

Crevier BMW responded

Thank you for the kind words. We’re glad to hear that Crevier BMW’s service met your expectations. Take care!

August 14, 2024

My experience was the best I've ever had in purchasing a car. Peter was the initial salesman I met. Great guy. Rick in finance was very no nonsense, pleasant and easy to work with. Santiago was also a p More

by Terry R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago, Rick, Balthazar, Peter Lam
Aug 21, 2024 -

Crevier BMW responded

Thank you for your kind words. We appreciate your recommendation and are happy to hear about your great experience with our team at Crevier BMW. Wishing you many enjoyable miles in your new BMW.

August 14, 2024

Quality service, professional and timely assistance, quality product, fair pricing and warranty policies and quality communications More

by TRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bautista ..5 stars
Aug 21, 2024 -

Crevier BMW responded

Crevier BMW appreciates your feedback on our service and communications. Wishing you all the best!

August 14, 2024

I was impressed with the professionalism and efficiency of the team. They clearly explained what needed to be done, and the pricing was transparent with no hidden fees. The service was completed More

by idreamchou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Li, Patrick O Shean
Aug 21, 2024 -

Crevier BMW responded

Appreciate your high recommendation. Happy to hear you found our team professional and efficient at Crevier BMW. Hope things continue running smoothly for you!

August 13, 2024

Everyone I interacted with was very professional and the team are consistently at the top of their game. More

by Jetes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Li
Aug 20, 2024 -

Crevier BMW responded

Thank you for the high praise! Crevier BMW appreciates your kind words. Wishing you well.

August 12, 2024

Fair pricing helps. Video inspection was extremely informative. Car pickup and delivery reps were extremely polite. More

by Kathleenhanold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolpho
Aug 12, 2024 -

Crevier BMW responded

Thank you for the review. It’s great to hear about your experience with our pricing, video inspection, and car pickup and delivery services at Crevier BMW. Wishing you well!

August 08, 2024

Great inventory and sales people. John D was knowledgeable and friendly. Great experience, would definitely recommend More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Drake
Aug 08, 2024 -

Crevier BMW responded

Thanks for recommending Crevier BMW. We're pleased our team made your experience great. Wishing you miles of joy in your new vehicle!

August 08, 2024

John Thatcher extremely efficient and knowledgeable about all service needs He is very pleasant dealing with all my auto needs More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Aug 09, 2024 -

Crevier BMW responded

Thank you for sharing your positive experience with Crevier BMW. Best regards.

August 05, 2024

I’ve been a customer to this dealership for five years and have leased three cars through them. Unfortunately today ended my loyalty to the brand and dealer and I have purchased my second car with Volkswa More

by Mooseface
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny Wang
Aug 05, 2024 -

Crevier BMW responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Crevier BMW and would like the opportunity to discuss your appointment with our Sales Team to inquire about purchasing your lease, as well as the level of communication you received regarding a recall on your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Ian Lawyer General Sales Manager Crevier BMW ilawyer@penskeautomotive.com

August 03, 2024

Every time I go to Crevier I get excellent service. I am very pleased with this service. More

by donaldrotunda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faraz Louie
Aug 03, 2024 -

Crevier BMW responded

Crevier BMW is glad to know you're pleased with the service. Thanks for your continued trust in us!

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